Reviewers had a great experience with this company. Customers frequently praise the prompt, incredibly helpful customer service team for quickly resolving issues and offering friendly support. Many people also highlight the wonderful quality of the clothing, noting that the garments are adorable and comfortable to wear.
Some reviewers were not happy with the sizing and material quality of certain clothing items, mentioning that garments felt too small or cheap. A few consumers additionally experienced delivery delays, stating that orders were lost by couriers or arrived significantly later than expected. Despite these occasional shipping and fit setbacks, overall satisfaction with the staff remains very high across purchases.
I would have given 0 stars but had to choose 1 before I could leave a review. DO NOT ORDER from this company. I ordered a dress over a month ago and finally received a message saying it would not be delivered bc the seller did not have sufficient postage. What?!?! and of course no one responds to the suggested email. Terrible company
Placed an order weeks ago & was charged. I still haven't received anything. Attempted to call the number from my credit card company and it doesn't go through. I've sent multiple emails and not one response. Forced me to dispute with my credit card company.
Horrible. Its been 6 weeks and I still have not received my order. No response from customer service. Instagram should not allow them to advertise on their site.
They don’t even deserve a star. This is a horrible company and I wish I had never ordered from here! It’s been 6 weeks from my purchase and still haven’t received my items. Do NOT waste your time or money on this place. Absolutely awful.
I ordered two sweaters. When I finally recieved them they were too small. I have sent four emails in over two weeks to find out how to return them and they have yet respond. Don't waste your time or money.
I wish I had looked at reviews BEFORE I made a purchase from this scam of a company! I waited weeks for my purchase and then when what arrived didn’t match what I had ordered, they expected ME to pick up the tab of returning. The cost to return was about what I paid so I gave up! Don’t order from this company!!
Just like everyone else, I ordered a dress 5 weeks ago and cannot get an estimated delivery date. They won't respond and there is no number to call. I will not be using them again.
They don’t even deserve 1 star. I placed an order 2 weeks ago for my wife and never received any updates about my order. I sent numerous emails and received NO response. DO NOT order from these clowns.
won't honor return policy. want your measurements to try to tell you the item you ordered (but didn't like color, didn't fit, is uncomfortable slippery fabric, etc,) was what you ordered. So they claim you're out of luck. They are unscrupulous and dishonest merchants. Do not order from them.
First I paid for express shipping 3 weeks before i needed the dress but paid express because I wanted a dress for a special occasion. It did not arrive in time. I ordered a white dress with a light tan print, it came and it was purple!!!!. Customer service was awful. I sent pic and they said it was the right dress and only offer 10% refund. I was asking for them to send the right dress... no luck
Order 3 sleeveless tops and made sure I purchased correctly using their own size chart. Was very deceiving and sizes weren't correct. Wouldn't offer returns like they say and only offered 5% then 10% refund but never got that either. TOTAL SCAM!
Total scam. The site is deceiving. They will not let you return. Even after 20 plus emails. They offer 10% refund but will make you go through hoops to return and say things like give you 10%back or maybe 20% and give a sob story.
I have reported their site as a scam. Will try to get protection from card I used to pay them.
BEWARE! Do not purchase anything from TheBeautyNorth/REALTIME. All merchandise ships directly from China, so unless you want to pay exhorbitant shipping fees back to China, you're stuck. They'll offer a 10% or 20% refund on the order, which means they get to keep 80%-90% of your purchase price. Fortunately, I put the entire amount in dispute with American Express, and after a month of disputing with this sham company, I'm getting a full refund. Since I don't want the items, I will be donating them to a women's shelter. If I could give them a -000- rating, I would.
Ordered denim dress July 3. Two months later and nothing. Sent messages inquiring and now address is incorrect and not be sent. No more FB orders ever.
Was supposed to have in a week. I emailed them. Claimed they need more time for production. Emails sent to me are different than the info email.
Asked for a refund. They refuse to respond to the request. Finally filed a dispute with my credit card company.