Hi Salman: We do apologize for your frustration. Our Service Manger has reached out to you through SMS as he was unable to leave a voicemail and a no charge service ticket has been created to assist you. Please do be aware that if you change your wifi the cameras on wifi will not be connected automatically and our technician will review this with you on site. Also our accounting team is more than happy to honour the 6 month interest free payments offered, simply contact them at 1-866-247-4999 in order to revert to this payment method. I hope this helps. Thank you for allowing us to make it right!!
Hi Kat ... This is The Monitoring Center and we have no employee named Matt, you may have lodged your review under the wrong company. Further, we cannot locate you in our database and we have therefore flagged this Review. Please feel free to contact me directly for assistance Mirella, Sales Manager 1-866-247-4999 Ext 2235 or email [email protected]
Hi Jessica: We apologize for any inconvenience however there is no way to predict what we will find on site and we will always provide a new quotation if need be prior to commencing any work.
Unfortunately our technician found your window contacts had too much moisture and they need to be replaced. Our Service Manager will be reaching out to assist you better. I hope this helps!
I am sorry be we cannot locate you in our data base and the description above does not represent our customer service in anyway. If you are our a TMC customer please reach out to me directly so I can assist you, Mirella, Sales Manager 1-866-247-4999 Ext 2235 or email [email protected].
Hi Andy: We do apologize for any inconvenience. We do require 30 days notice prior to renewal as outlined on your signed contract. Any unused balance in your account can remain as a credit or can be gifted to another TMC customer. I do believe our Team has reached out to you and all has been agreed upon. Good luck in your new home and please do reach out if we are one-day servicing your new location!!
Hi Gerry: I believe you need to post your review under the right company. We are The Monitoring Center and we do NOT ... nor have we ever cold call. We are an inbound only.