The RealReal

Thank you for sharing your experience. We’re sorry your order has not arrived as expected and understand your concerns regarding the investigation process. We’d appreciate the opportunity to review the details and help address your concerns. Please contact us at [email protected] with your order information.

We're so pleased to hear that your order was shipped quickly and carefully! Thank you for sharing your positive experience with us.

We are so pleased to hear that you found both our service and product to be excellent! We truly appreciate your positive feedback.

We're so happy to hear that your item arrived earlier than scheduled and was correct! We truly appreciate your positive feedback.

We're so thrilled to hear that your handbag was everything you hoped for and more! It's wonderful to know you'll be a returning customer.

We are so happy to hear you've loved our platform for years for buying and selling luxury goodies! We truly appreciate your continued support.

We're so happy to hear that your bag arrived in beautiful condition and that you received it so quickly! We truly appreciate your positive feedback.

Thank you for sharing your experience. We’re sorry the items you received did not match the listings and that there was an issue with the shoe sizing. Accurate descriptions are important to us, and we’d like the opportunity to review this. Please reach out to us at [email protected] so that we can help make this right for you.

Thank you for sharing your honest feedback and for being a longtime customer. We’re sorry to hear that your recent experiences have been inconsistent. We understand how important accurate descriptions, sizing, and condition details are when shopping pre-owned luxury items. Please contact us at [email protected] with your order details so we can review your concerns and assist.

We're glad to hear the dress quality met your expectations. We appreciate your feedback.

Thank you for your kind words! We're delighted to hear you had a great experience and that you're happy with your purchase.

We're so happy to hear you love your purse and receive so many compliments on it! It's wonderful that you found the quality, delivery, and prices to be amazing. We look forward to your next visit!

We're so pleased to hear that you experienced fast delivery and that your items and packaging exceeded your expectations! Thank you for your wonderful feedback.

Thank you for your feedback. We’re delighted to hear you had a smooth transaction and a positive experience!

Thank you for your feedback. We’re so glad to hear you had an excellent purchase experience. We appreciate your support and hope you enjoy your item!

Thank you for your feedback! We’re happy to hear you had a positive experience with our fast shipping and reliable service

Thank you for your feedback. We’re sorry to hear that some item measurements and descriptions did not align with your expectations. Accurate details and photos are important when making a purchase, and we appreciate you bringing this to our attention. Please contact us at [email protected] with your order details so we can review your concerns.

Thank you for your feedback! We're so glad to hear you love the dress and that your order arrived quickly. We also appreciate you bringing the condition details to our attention. We strive to provide accurate descriptions, and we're sorry the item didn't fully meet your expectations based on its listing. If you'd like us to look into this further, please reach out to us at [email protected] with your order details. We'd be happy to help.

We're so happy to hear that your wallet arrived quickly and efficiently, and that you love how beautiful it is! Thank you for your wonderful feedback.

Thank you for taking the time to share your concerns. We’re sorry your order experience did not meet expectations. We value feedback regarding shipping and item quality and would appreciate the opportunity to review your experience. Please contact us at [email protected] with your order information.