The RealReal

We're so happy to hear that the Gucci bag was a wonderful gift for your sister and that it arrived in great condition! Thank you for your positive feedback.

Thanks for sharing your feedback!

Thank you for your positive feedback!

We're so pleased to hear that you consistently receive excellent service and find our pricing to be fair! Thank you for your wonderful feedback.

We're delighted to hear that we made it easy for you to do business with us. Providing excellent customer service is a top priority, and we appreciate your kind words!

We're so pleased to hear you find our platform excellent for buying and selling authentic items! It's wonderful to know our customer service is fast and helpful when you need us.

Thanks for sharing your experience!

Thank you for letting us know. We apologize for the delay with your refund and understand your frustration. Please reach out to us at [email protected] so we can look into your order and provide assistance.

We're so happy to hear that your purchase was easy, delivery was fast, and the shoes look exactly as described! We truly appreciate your kind words and are thrilled you love them.

Thank you for your feedback. We're glad to hear your bag arrived quickly and that you find it attractive. We're sorry the condition and smell were not what you expected. If you’d like us to review your experience further, please contact us at [email protected] with your order details.

We appreciate your feedback and are glad to hear that our customer service agent was helpful.

We're so happy to hear that you love your bag! We truly appreciate your wonderful feedback.

Thank you for your feedback. We're sorry to hear the color difference between the shoes was not clear in the listing. We understand how important accurate descriptions and photos are when making a purchase. Please contact us at [email protected] with your order details so we can help out better.

Thank you for sharing your feedback. We understand your concerns regarding payouts and appreciate you taking the time to share your experience. Please contact us at [email protected] if you’d like us to review your concerns further.

We're so happy to hear that your shoes arrived exactly as pictured and in great condition! We truly appreciate your positive feedback about our quick shipping.

We truly appreciate your positive feedback! We're so pleased to hear that we consistently meet your needs and that you are happy with our fast shipping.

We're so glad to hear that your purchase was delivered promptly and that the condition was exactly as advertised. We appreciate your satisfaction with your order!

Thank you for sharing your feedback. We’re sorry to hear that your bag arrived without an included strap and that your attempts to receive assistance were frustrating. We understand how important it is for items to arrive as described and for concerns to be addressed promptly. Please contact us at [email protected] with your order details so we can look into this further.

Thank you for feedback.

Thank you for your feedback.