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The Spanish Group

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关于 The Spanish Group

数据更新
网站
thespanishgroup.org
分类
商业服务
所在地
美国
状态
待认证
近 12 个月
67 条评价
差评回复率
5%(1/22 条)
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商家自述

The Spanish Group 是一家国际知名的西班牙语翻译服务机构。我们致力于提供无与伦比的精准度、高性价比和革命性效率。

以上内容由商家自行提供,未经平台核实。

The Spanish Group靠谱吗?

The Spanish Group(thespanishgroup.org)在 OK.one 的综合评分为 4.1 分(满分 5 分),基于本站收录的 100 条用户评价,属于商业服务分类,口碑良好。22% 的评价为 1 星,差评比例偏高;商家回复了 5% 的差评;近 12 个月新增 67 条。数据最后更新于 2026-08-28。

评价综述

AI 生成

看了68条评论,大家对这家公司的体验都很棒。顾客经常称赞周转速度快、员工专业,让整个翻译过程非常顺畅、简单、可靠。很多人也欣赏网站易用、沟通清晰,在提交需求时能得到热心帮助。 有些顾客对意外额外收费、突然的价格变动和昂贵的账单差异不满。还有少数人觉得客服在处理后续请求、修改或投诉时完全不予回应。此外,一小部分消费者指出某些法律文件翻译的质量和准确性偶尔有问题。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

我需要认证翻译

我需要认证翻译来在美国申请我叔叔的死亡证明。当我让他们先等等再推进时,他们尊重了我的要求,没有给我压力。只有当我再次联系他们时,沟通才恢复。 文件按约定在线交付,整个过程顺畅且专业。我很感激他们全程尊重的沟通方式。

The Spanish Group 回复2026-01-27

谢谢 Rocio!感谢您的评价,期待很快再次与您合作。

Spanishgroup Team是我第一次用……我第一次和Spanishgroup Team做翻译。

Spanishgroup Team 是我第一次发现的团队。他们真实又令人惊叹。团队配合默契。这个团队值得信赖。他们说到做到,做事从不浪费时间。他们为我做的翻译,就像我和他们面对面一样。每一个要求、每一个问题都得到了解答,每一个错误都按需修正,我对他们的工作非常满意。再次感谢。你们是我的朋友。上帝保佑你们所有人。谢谢..

The Spanish Group 回复2026-01-07

谢谢 Muela!感谢您的评价,期待很快再次与您合作。

办 USCIS 文件请避开

Extremely disappointing experience. I submitted two documents for a USCIS visa process, which is time-sensitive. I later used their own system to request a revision after uploading the correct documents and emailed to confirm they were legible;something they explicitly confirmed. Despite this, they translated the wrong documents. I provided screenshots and email proof, yet it took over a week for them to “investigate,” only to then demand an additional payment (more than double what a new request would have cost) despite the error being entirely theirs. My case was clearly mishandled internally, as I was repeatedly asked for information I had already provided. After another week, they again "investigated" and demanded payment and then claimed the document was “not legible,” contradicting their earlier confirmation and asking me to transcribe it. I ultimately used another translation service, which translated the exact same document within 24 hours with no issues. Given the urgency of a USCIS process, this level of delay and incompetence is unacceptable. I regret using The Spanish Group and would not recommend them.

做工粗糙

Very, very shoddy work. I would NEVER use them again for any important translation, especially if it's a document I need to submit to any government agency. First let me start off by stating that I myself am a Federally certified Court Translator & Interpreter for Spanish/English. I do legal translations every day as part of my work. My wife needed her Spanish birth certificate translated into English but due to conflict of interest rules imposed by my job I myself am not allowed to officially translate any documents for my immediate family members, so I went with these guys. Long story short, I sent their work back 3 times until they finally got it right. It turns out that whoever did the translation kept insisting on translating "ciudadano estadounidense" into "American citizen". You cannot use "American citizen" on an official document, because American is a generic term that applies to anyone born in the Americas. This translation job was for a document that was to be submitted to the U.S. Department of State. The correct translation in this case would be "U.S. citizen". After sending their translation back for correction twice, the guy that did the job sent me back the exact same translation he sent originally UNCORRECTED both times, the second time he sent it back he cut & paste in his email the dictionary definition of "American" from some random dictionary to show that "American" and "U.S. citizen " mean the same. Yes they do; COLLOQUIALLY, but NOT on an official legal translation! So I in turn sent him a copy of the U.S. Department of State rules that govern correct use of terminology in official legal translations, after which I finally got back a useful translation. Obviously the translators they use are subpar at best. Now let's talk about their SPAM. Oh my God, ever since I used their services they bomb my inbox every day with spam, even several times per day. There's no Unsubscribe option included, their Send Feedback link doesn't work and they offer no way whatsoever to contact them by email. In other words; not only are their translations bad, but they're EVIL as well!

Spanish Group,优秀的专业团队……

The Spanish Group 在我需要的翻译工作上做得太棒了!!他们提供了专业又出色的服务。快速又可靠。我非常感激!强烈推荐!

The Spanish Group 回复2025-12-19

谢谢 Mirelys。很高兴听到我们的翻译帮助您推进了流程,期待很快再次与您合作!

很棒的公司

我已经多次使用 The Spanish Group 的服务,每次都对他们翻译文件的准确性和快速的交付时间感到非常满意和印象深刻。我强烈推荐这家公司。

The Spanish Group 回复2025-12-10

谢谢Brian!感谢您的评价,期待很快再次与您合作。

翻译按时完成了

翻译按时完成,计费也正确。刚开始有点搞不清楚,我打了客服电话,他们给了更详细的说明。我给了三星,是因为用了这个网站之后我的信用卡信息被盗了。我是加拿大人,这张信用卡被扣了很多笔消费,都是美国的,而这是我用过的唯一一家美国网站。大家小心。

再也不来了

我之前找他们翻译过几份简单的单页文档,都挺顺利的。这次我让他们翻译一份4页的文档,那就完全是另一回事了。我在他们网站上下了单,付了款,第二天就收到一封邮件,说他们网站统计的字数不对,我还有差额没付,不付款他们就不继续做。我自己数过字数,也把文本发给AI统计过,总数跟最初的一致。所以他们就是想多收我钱,估计是赌我不会自己核对。于是我发邮件要求取消订单,说他们这样误导我,我不想再跟他们合作了。结果他们好几天都没回音。我又发邮件要求取消并全额退款,还是两天没回复。突然之间,我收到他们的信,说订单已经处理并发货了,不会退款。这封邮件之后又跟了一封,说什么他们致力于服务客户——估计是开玩笑吧。再也不会了。相比之下,我在IMMITRANSLATE下单翻译,价格是他们的一半,速度还快了一倍。Spanish Group,永远不再合作。

移民文件

一位律师朋友推荐The Spanish Group帮我妈妈翻译移民所需的文件。整个过程顺利又快速,我按时收到了文件——这很重要,因为移民相关事务非常讲究时效。总的来说,服务非常出色。以后如果有客户需要翻译文件,我一定会推荐他们。

The Spanish Group 回复2025-11-24

谢谢Cindy。很高兴听到我们的翻译帮助您的流程顺利推进,期待很快再次与您合作!

干得好!谢谢!

最近我需要向加州的一家公共机构提交一份墨西哥出生证明的认证翻译公证文件。因为这份1952年的文件是用草书手写的,我本以为会是一场麻烦的 ordeal,价格也会很高。网上搜索后我找到了The Spanish Group。他们的流程简单明了,速度快,价格公道。邮件确认几乎是即时收到的,我的原始文件上传也很方便,一天之内就收到了高质量的翻译件。那几处需要修改的地方——都是手写内容导致的——几小时内就改好发回给我了。最终产品——翻译文件、认证和公证印章——都是PDF格式,打印很方便。所有沟通都及时、专业、礼貌。谢谢!

The Spanish Group 回复2025-11-10

谢谢Charlie。很高兴听到我们的翻译帮助您的流程顺利推进,期待很快再次与您合作!

干得好

Genesis Ayala 做得太棒了!我对你的服务质量印象深刻。我已经收到文件,非常满意。你响应及时、态度友好、专业,沟通也很顺畅。我会向所有人推荐你。再次感谢!

The Spanish Group 回复2025-11-06

谢谢Mathew。很高兴听到我们的翻译帮助您的流程顺利推进,期待很快再次与您合作!

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️我想对贵公司出色的工作表示诚挚的感谢。与你们合作非常专业:你们不仅高效准时地完成了翻译,还帮我发现了一些错误,并解释了如何更正。我特别欣赏你们细心耐心的态度——正因为如此,结果超出了我的预期。我可以放心地向任何重视准确性、责任感和人性化服务的人推荐你们的服务。再次感谢你们提供的优质服务!

The Spanish Group 回复2025-10-24

谢谢Anna。很高兴听到我们的翻译帮助您的流程顺利推进,期待很快再次与您合作!

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