治疗师很棒,收费不高
我的治疗师很棒。我在预约之前确认她已在我的保险范围内,Thriveworkds 正在提交申请。预约 15 个月后,我收到了一张超过 700 美元的账单,如果我的信用卡没有过期的话,他们会直接从我的账户上扣除这笔费用。由于延迟向我开具账单,现在提交保险索赔为时已晚,Thriveworks 希望我支付全额现金费用。在这种情况下我绝不会安排约会。
Hi BT. We are so sorry to read your review! We regret that our service didn’t meet your expectations, particularly around billing. Your experience matters deeply to us, and we appreciate your feedback, as it helps us make Thriveworks better for all our clients. We'd like to learn more about what's been going on. Due to privacy concerns and to better assist you, we ask that clients reach out to us directly at [email protected]. Please email us with your name, phone number, and details of the issue. We’ll look into your account, see what happened, and work together from there. We’re truly sorry you’ve had this experience and appreciate the chance to help.
