Thriveworks（thriveworks.com）在 OK.one 的综合评分为 1.9 分（满分 5 分），基于本站收录的 61 条用户评价，属于法律服务与政府分类，口碑较差。70% 的评价为 1 星，差评比例偏高；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
杰奎琳是一位非常友善和乐于助人的辅导员，她倾听我的意见并提供反馈和建议，改善了我的生活。她帮助我找出可以做得更好的方法，并在我实施这些方法时鼓励我。我强烈推荐她和 Thriveworks！
Hi Jennifer, we're thrilled to hear about the experience you had with your therapist! Your input means a lot, and we’re grateful for your trust.
Thank you for sharing your feedback. We’re grateful to be part of your journey!
我的治疗师无法帮助我。我不知道为什么。 治疗期间从来没有一个明确的计划。我不觉得我无药可救。 Holding me accountable might have helped, almost anything,might have helped.
Hi Lora, we're sorry your relationship with your counselor isn't as positive as we intended. Finding the right therapist for your circumstances can be tough sometimes, and we're here to support you as you're going through this process. If your current counselor isn't a good fit for you, give us a call or check out our website to see what other options are available for you in your area. If you need additional support, you can always reach out to us at [email protected] for more help
Thriveworks 是一次令人失望的经历。 The billing department has made multiple mistakes, telling me I owed them thousands of dollars over a year after service. It took hours of my time on the phone figuring out what they did wrong. My physiatrist did not listen to me, and didn't even know what I took my medications for, even after I saw her for over a year.不要和他们浪费时间。
Hi Sydney, we're sorry you had this experience. The combination of billing errors and feeling unheard by your psychiatrist during your care is concerning and we take them seriously. We want to make sure both issues are reviewed by the right teams. Please reach out to us directly at [email protected] with your name, phone number, and details of the issue. We’ll look into your account and work together from there.
这个地方就是个笑话！ We have been waiting on a family members diagnosis and paper work for over 2 months!! Ofcourse we have called and been given promises and the run around. They have time to bill the insurance and send a bill but no time to send the paid for info to the client. RUN AWAY AND GO SOMEWHERE THAT CARES ABOUT THEIR PATIENTS MENTAL HEALTH!!!
Hi Tammy, more than two months without a diagnosis or documentation after multiple calls is frustrating, and we're sorry your family member is still waiting. We'd like to look into what happened and see what we can do to help. To get this handled properly, please ask your family member to reach out to us directly at [email protected] with their name, phone number, and details of the issue. We’ll look into their account and work together from there.
预约了治疗师没有显示，等了半个小时，她仍然没有表现出非常非常不专业，而且他们还是向我收费，throhworks 绝对可怕，不要使用他们，找一个有信誉的信任心理学家，并且要非常小心，无论如何他们都会向你收费，阅读他们的评论绝对可怕，不是一家好公司，当他们对你的评论发表评论时，不要浪费你的时间
Hi Michael, we want to thank you for reaching out and making us aware of this situation. We understand that a last minute no show by the clinician is a frustrating experience, and we work to avoid those situations as much as possible. We want to make sure our customer service team can look into this for you. To protect your privacy, please email us directly at [email protected] with your name, phone number, and brief description of the issue. You should get a response within two business days. You can also reach out to your clinician directly for assistance.
我一直感觉有人不加评判地理解我
Hello Manou, thank you for your kind words! We’re excited to support you on your path forward.
我的治疗师非常了解我在治疗中寻求的东西。我强烈推荐贝弗利词。
Hi there, we really appreciate you taking a moment to share your thoughts with us. We are so happy to hear about your positive experience with your therapist!
他们没有通知我我的提供商的合同没有续签。我在上次会议时从我的提供者处得知。我孩子的医疗服务提供者开始给她服用一种新药物，然后就去度假了。我的孩子出现了过敏反应，而且没有其他专门诊断 1 型双相情感障碍的医疗服务提供者，我被告知要到其他地方寻求帮助，直到她的医疗服务提供者度假回来。
Hi there, we're sorry to hear about this, especially when it comes to your child's safety and care. An allergic reaction with no specialist to step in, on top of finding out about a provider change at the last minute, points to real gaps we need to address. Please email us directly at [email protected] with your name, phone number, and brief description of the situation. We’ll work together to get you the right support.
与我互动的所有员工都非常友善，但没有进行大量有用的沟通，而且我的很多问题都没有得到直接回答。 Throwworks 也犯了一些错误，让我的互动变得更加困难。
Hi Nichole, kindness matters, but that shouldn't be undercut by unanswered questions and mistakes on our end. We want to understand what happened and make it right. For privacy reasons, please reach out to us directly at [email protected] with your name, phone number, and a brief description of the issue. We'll look into your account and figure things out together.
维万太棒了！她让我感到舒服并被倾听。我常常感觉我正在和朋友聊天！
Hello AJ, we are absolutely thrilled to hear about the positive experience you’ve had with your therapist! We’re here to support you every step of the way.
在您继续与该公司合作之前，请务必检查承保范围和不承保范围，因为他们不会提前告知您额外费用
Hi Armando, we're sorry this wasn't made clear to you before charges came up. Knowing what's covered shouldn't be something clients have to piece together themselves. Please reach out to us directly at [email protected] with your name, phone number, and details of the issue. We’ll look into your account and work together from there.
It's ironic that a company whose mission is to support people's mental health has caused me so much unnecessary stress. 我选择 Thriveworks 是因为他们的网站列出了接受我保险的治疗师。 I booked the appointment based on that information.在我的治疗开始两分钟后，我收到一封电子邮件，说治疗师实际上不在网络中，我将被收取 240 美元的费用。 By the time I saw the email, the session was over. I was never given the chance to make an informed decision before incurring that cost. I immediately disputed the charge and asked billing not to charge my card while the issue was being reviewed.客户支持人员表示我的案例已转发给计费专家。帐单从未回复。相反，Thriveworks 还是从我的卡上扣款了。 The part that hurts the most is that I've been waiting over a year to start therapy.我花了很多时间才最终寻求帮助，而本应充满希望的第一步却让我感到被误导、焦虑和不信任。 错误会发生。重要的是公司如何回应他们。不幸的是，我的经历是沟通不畅、无视悬而未决的账单纠纷以及缺乏责任感。 我真诚地希望 Thriveworks 改进其保险验证和计费实践。寻求心理健康护理的人在第一次就诊时不应该怀疑自己是否可以信任本应帮助他们的公司。
Hi Becki, finding out mid-session that your therapist was out of network, after booking based on what our site showed, is a serious misstep on our part, and we're sorry it happened. We want to make sure this gets in front of the right people so you can get support and a resolution. For privacy reasons, please reach out to us directly at [email protected] with your name, phone number, and a brief description of the issue. We'll look into your account and figure things out together.
骗子。这周我有 3 个约会，但没有人来。 2 至少治疗师联系了我并且没有电。第三个电话，出现了缩放问题，我回电话无法直接联系到医生，接下来，在预约时间内立即联系了客服。除了他从未回复的电子邮件之外，他们没有提供任何帮助。然后他们未经授权向我的银行收取了 135 美元的缺席费，尽管我在预约期间试图与他们通电话？？？就像经营这个地方的白痴一样，但它尖叫着骗子！
Hi Mary-Ashanti, we're sorry you had this experience. Being charged no-show fees for appointments where you waited and contacted us immediately is something we want to address as soon as possible. Please reach out to us directly at [email protected] with your name, phone number, and details of the issue. We’ll look into your account and work together from there.
Avoid Karen Jacobs-White, LPC at Thriveworks at all costs. She is a hyphenated liberal that does not believe in traditional marriages. I could have used a magic 8 ball and gotten better advice. 史蒂文·汉金森
Hi there Steve, we're sorry your relationship with your counselor isn't as positive as we intended. Finding the right therapist for your circumstances can be tough sometimes, and we're here to support you as you're going through this process. If your current counselor isn't a good fit for you, give us a call or check out our website to see what other options are available for you in your area. If you need additional support, you can always reach out to us at [email protected] for more help
我的提供者太棒了！我和她完全没有任何问题。 The reason I have a 4 is due to the business/customer service side. I have had several issues with them billing for visits either incorrectly or requesting/ taking payment without verifying my insurance coverage.我有两份保险，最近发现我的第二份保险也一直在支付它们。 When I call, it seems as though no one really understands how to rectify the discrepancies.我希望计费做法更加一致，并且他们实际上拥有经过认证的编码/计费联系人，我们可以与他们交谈。
Hi there, we are glad to hear that you had a positive experience with your clinician but are sorry to read the rest of your review. Billing inconsistencies are something we take seriously, and we want to make sure the right people look into this for you. Please reach out to us directly at [email protected] with your name, phone number, and details of the issue. We’ll look into your account and work together from there.
Hi Tiffany, we really appreciate you taking a moment to share your thoughts with us. We’re grateful to be part of your journey.
Cuevas 女士知识渊博且积极。
Hello Messmer! Thank you for brightening our day with your kind review! We're so happy you had a great experience with your provider.
他们双重指控我。我打电话给他们，客户服务代表称我为骗子，当面对主管撒谎，他们从未接过电话。她非常粗鲁。 they stole my money I only had 1 family visit on 10/5/2025 I told her that I told her to please reach out to the Dr and she stated that was not her Job.博士是一个家庭咨询会议。如果她像我一样查看账单，她就会看到这一点。我不知道如何联系医生，他们是骗子，他们撒谎，我想要回我的钱，我从来没有和这位医生待过 2 小时。
Hi Shamika, a double charge is something we take seriously, and the way that call was handled makes this even more concerning. You deserved to be heard and helped, not dismissed. We'd like to make sure this gets looked into by the right people. For privacy reasons, please reach out to us directly at [email protected] with your name, phone number, and a brief description of the issue. We'll look into your account and figure things out together.
Hi LC! Thank you for brightening our day with your kind review! We really appreciate you taking a moment to share your thoughts with us.
共 61 条符合条件的评价