Most reviewers were somewhat happy with their experience overall. Customers frequently mention that finding hats is completely straightforward and appreciate the wide selection available on the platform. Many consumers also find the initial ordering process simple and very easy to navigate.
Some reviewers were not happy with the quality and accuracy of the specific items they received. People stated that the products often arrived in entirely different sizes or materials than initially advertised. Others noted serious issues with poor customer communication and receiving unexpected or incorrect merchandise. Buyers expressed frustration when items did not match the descriptions provided online.
What I received (after about 3 months) was nothing like what was advertised. Need to avoid this company like the plague! I bought a light grey hat advertised as ‘wool’ and what I got was a dark grey hat that had a ‘100% Cotton’ tag in it! Tried to contact the company but they continually ignore requests.
Very poor quality hat. Ordered XL but cap received is obviously "one size fits all" and has no label or size identification.
DO NOT BUY from this company.
Hats look nothing like the ones on their website.
waited 30 days for order, was supposed to come with gifts, no gifts, sent the wrong size hat, the hat that arrived was not the same as in the picture. company states they are in america yet they are now shut for the chinese new year, exactly where the hat came from. do not buy
Hats arrived three months late after trashing them on Face Book.
Received total garbage wouldn’t qualify for a kids toy!
Ordered small one size fits all and such poor workmanship
Not even close to the pictures.
If you are going to show quality products. Make quality products. This company make the worst hats. Don't buy from them. You will be very disappointed with your items.