Most reviewers were somewhat happy with their experience overall. Customers frequently mention that finding hats is completely straightforward and appreciate the wide selection available on the platform. Many consumers also find the initial ordering process simple and very easy to navigate.
Some reviewers were not happy with the quality and accuracy of the specific items they received. People stated that the products often arrived in entirely different sizes or materials than initially advertised. Others noted serious issues with poor customer communication and receiving unexpected or incorrect merchandise. Buyers expressed frustration when items did not match the descriptions provided online.
It has been quite sometime since I purchased a new beaver felt hat.. and had never ordered a 100X before my last two some 40 years ago were 5X and even though held up well.. they are old. So I was looking for the color I chose, and you had it... and when I saw the 100X I had to have it.
Purchasing online was easy and step by step was completed, although it would be very convenient if the shipping information was given at the same time because at the end of the purchase there is no information about the estimated delivery date.
The website pretends to be of a company operating out of the US and hats that are made in South America. However, the hats are actually made in China. The hat I received is far from what was advertised and definitely not worth what I paid. Since the hats come from China, it's impossible to return or exchange.