Most reviewers were somewhat happy with their experience overall. Customers frequently mention that finding hats is completely straightforward and appreciate the wide selection available on the platform. Many consumers also find the initial ordering process simple and very easy to navigate.
Some reviewers were not happy with the quality and accuracy of the specific items they received. People stated that the products often arrived in entirely different sizes or materials than initially advertised. Others noted serious issues with poor customer communication and receiving unexpected or incorrect merchandise. Buyers expressed frustration when items did not match the descriptions provided online.
Poor quality and wrong size. I purchased two panama hats that were advertised as hand woven, that’s the first lie they said. These hats were made in china and are a paper made hat not Panamanian straw, lie #2. I have contacted the company for a full refund and NO answer via email. DO NOT GET SCAMMED BY THIS COMPANY, WARNING DO NOT PURCHASE. 64% dissatisfied customers out of 100% OMG, they pay people to write good reviews.
Received a box with 2 pieces of cardboard they call hats Unbelievable cheap made in China probably in sweat shop Don't bother ordering from those crooks.Landfield materials
Fooled once, (Two wrong hats and wrong hats and size arrived... they only offered $20 refund)....... stupid for ordering the second time (the photos are so convincing).... again, neither of these hats were the right. Being a person who wants to see redemption, I gave them another chance after I saw the hat that I had ordered a year ago, (thinking that they were finally making the Bowler hat again)..... Now, I will be calling PayPal and filing a suit against Tienda Hats. They are a TOTAL SCAM COMPANY and as far as I can tell, really enjoy screwing us Trusting American Buyers. GOODBYE CHINA!
I tried one Panama hat purchase an initially. What was delivered was a fine hat of which I am very proud. I will buy more now that I have found a Seller that provides quality products at a fair and reasonable price!
Probably the worst online purchase ever!!! I paid for 2 hats in a specific UK size - when they arrived stuffed into a small box - they were too small!!!
The quality is well below what I expected for the money I paid!!
My order cost £126 and they offered me $15 compensation and after more emails it went $30!!
This Chinese SCAM is designed to rip off those unaware of what is happening!!
I'll say it again TIENDAHAT IS A SCAM - stay clear of this company!!!
My dispute with them is ongoing!!
Buying was very easy, however, you sent an email they will be shipped when you get them? If I knew this I would have ordered different ones that were in stock.
I ordered three hats.Shipping was two months.They came from China.All three were not what I ordered.Was told it is a hassle to ship to China and very expensive.They are a rip off and could care less if you are satisfied and pretty much tell you that.My order was $83.00 and to return it would have been half the cost.I have let Pay Pal know and I will continue to post warnings of Tiendahat