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金钱与保险

Trupanion

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161 条评价

4.3161 条评价
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关于 Trupanion

数据更新
网站
trupanion.com
分类
金钱与保险
所在地
美国
状态
待认证
近 12 个月
161 条评价
差评回复率
89%(25/28 条)
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商家自述

在 Trupanion,我们知道宠物主人是一项 24/7 的工作。因此,我们随时为您提供优质宠物保险和 24/7/365 屡获殊荣的客户服务。我们为狗和猫提供医疗服务已超过 25 年,优先考虑它们的健康,没有支付限制,涵盖所有品​​种,并提供 VetDirect PayTM(可以在结账时直接向兽医付款)。享受 Trupanion 为您的宠物提供的保护吗?请给我们留下评论,以帮助其他狗和猫的父母。还不是我们的会员吗?了解有关 Trupanion 保险如何运作的更多信息,或立即为您的宠物获取免费报价!

以上内容由商家自行提供,未经平台核实。

Trupanion靠谱吗?

Trupanion(trupanion.com)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 161 条用户评价,属于金钱与保险分类,口碑良好。83% 的评价为 4 星及以上,12% 为 1 星;商家回复了 89% 的差评。数据最后更新于 2026-08-12。

用户怎么说

D
Deb Swenson · 写过 2 条评价 · 已认证 · 体验于 2026-08-02 ·

Trupanion 是最好的宠物保险……

Trupanion 是迄今为止最好的宠物保险!我为我的四只宠物购买了保险,很高兴能够仅根据对它们最有利的方式做出照顾它们的决定,而不是考虑金钱。我的兽医直接向 Trupanion 提交索赔申请以获得批准,并在一小时内直接付款,让我只需支付剩余余额即可。我衷心向世界各地的宠物主人推荐 Trupanion!

Trupanion 回复2026-08-05

Deb, we are honored to stand by you and your four pets, and appreciate you taking the time to share your experience with us here! We strive to provide a quick and efficient claim process, so your focus may remain on your pack. Should you need us now, or in the future, you can reach us anytime at (855)210-8746. Best wishes, The Trupanion Team

K
Kim Patti · 写过 2 条评价 · 已认证 · 体验于 2026-08-01 ·

与我交谈的代表似乎……

与我交谈的代表似乎知识渊博并且乐于提供帮助。

Trupanion 回复2026-08-04

Thank you for taking the time to share your experience with us here and trusting us with your pet's medical coverage, Kim! We are here for you 24/7 and you can reach us anytime at (855)210-8746 Sincerely, The Trupanion Team

K
Karen · 写过 1 条评价 · 已认证 · 体验于 2026-07-30 ·

我很惊讶我的 10% 共付额是......

令我惊讶的是,我的 10% 共付额也从我的 1,000 美元免赔额中扣除。我正在考虑将保险换成另一家公司。在他们提出索赔之前,特鲁帕尼翁听起来不错。

Trupanion 回复2026-08-03

Thank you for taking the time to share your experience with us here and trusting us with your pet's medical coverage, Karen. We want you to feel confident about your coverage and our team is here to answer any questions you may have regarding a claim outcome. We would be more than happy to go over your coverage with you in further detail and address and concerns you may have. Please call us anytime at (855)210-8746. Our team is here to support you 24/7! Sincerely, The Trupanion Team

R
Regina · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

超快的索赔周转

超快的索赔周转!流程简单,让我安心,因为我知道 Finn 在紧急情况下得到了保障。

Trupanion 回复2026-08-03

Thank you for taking the time to share your experience with us here and trusting us with Finn's medical coverage, Regina! We strive to review claims as quickly and efficiently as possible to ensure you keep a peace of mind. Should you need us now, or in the future, you can reach us anytime at (855)210-8746. Sincerely, The Trupanion Team

C
Colleen · 写过 1 条评价 · 已认证 · 体验于 2026-07-30 ·

快速处理索赔。

Trupanion 回复2026-08-03

Thank you for taking the time to share your experience with us here and trusting us with your pet's medical coverage, Colleen! We are here for you 24/7 and you can reach us anytime at (855)210-8746 Sincerely, The Trupanion Team

J
JAMIE · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

真的很感激我的动物......

真的很感激我的动物去世的处理方式。我立即退还了他去世后所支付的保费。我以为我刚刚失去了这笔钱,但加上额外的兽医账单 - 能拿回一些钱真是太好了。

Trupanion 回复2026-08-03

Hi Jamie, We're so sorry to hear about your pet passing away, and we're keeping you in our thoughts through this difficult time. Thank you so much for trusting us to come along for the journey and for giving your pet such an incredible life. We know their pawprints will live on in your heart forever. Please let us know whenever we can help support you now or in the future. We're here for you anytime at (855)210-8746. Take care, The Trupanion Team

J
Jessica · 写过 2 条评价 · 已认证 · 体验于 2026-08-01 ·

我享受到了令人惊叹的服务……

我在 Trupanion 享受到了很棒的服务。每当我致电询问信息时,销售代表都会乐于助人并且知识渊博。保险很棒。 我的狗多年来出现了许多健康问题,而 Trupanion 总是及时处理账单。 我向任何询问保险问题的人推荐 Trupanion。 最好的!!!!

Trupanion 回复2026-08-03

Hi Jessica, Thanks so much for taking the time to share your experience with us here, and for trusting us with your pet's medical coverage! We're so glad our team was able to help you out, and we want you to know that we're here to support you anytime now or in the future. You can reach us 24/7 at (855)210-8746, or via live chat through your member portal online. In the meantime, be sure to give your pet lots of extra belly rubs from us! Take care, The Trupanion Team

J
Jaymie · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

如此高效

非常高效,而且乐于助人。他们会立即回复,让您知道他们正在处理您的索赔,然后及时完成索赔。

Trupanion 回复2026-08-03

Thank you for taking the time to share your experience with us here and trusting us with your pet's medical coverage, Jaymie! We are here for you 24/7 and you can reach us anytime at (855)210-8746 Sincerely, The Trupanion Team

M
Megan Meneses · 写过 2 条评价 · 已认证 · 体验于 2026-07-31 ·

提交索赔效率很高!

提交索赔快速、简单,并且解决非常高效!

Trupanion 回复2026-08-03

Thank you for taking the time to share your experience with us here and trusting us with your pet's medical coverage, Megan! We strive to provide a seamless claims experience so your focus may remain on your pet. Should you need us now, or in the future, you can reach us anytime at (855)210-8746. Best wishes, The Trupanion Team

L
Larry Sullivan · 写过 2 条评价 · 已认证 · 体验于 2026-08-01 ·

医院里的那位女士正在谈论护理……

医院里的那位女士在谈论访问期间的特鲁潘尼翁护理部分,她非常友善且乐于助人。服务非常好,索赔没有问题。

Trupanion 回复2026-08-03

Thanks so much for taking the time to share your experience with us here, Larry! We're so glad to hear that we were able to partner with your veterinary clinic to make your claims experience as seamless as possible. Please let us know whenever we can help support you and your pet now or in the future, and be sure to give them lots of extra belly rubs from us! Best wishes, The Trupanion Team

J
John Bryan · 写过 2 条评价 · 已认证 · 体验于 2026-08-01 ·

Trupanion 的反应非常灵敏……

Trupanion 非常积极地预先批准了我对我的狗的成像需求的要求。感谢您的支持。

Trupanion 回复2026-08-03

Hi John, Thanks so much for sharing your experience with us here! We're keeping you and your pup in our thoughts and sending lots of healing wishes your way. Please let us know however we can offer our support now or in the future - we're here for you 24/7! In the meantime, be sure to give your pup lots of extra belly rubs from us! Take care, The Trupanion Team

B
BBE · 写过 6 条评价 · 已认证 · 体验于 2026-08-01 ·

Trupanion 总是处理我的索赔……

Trupanion 总是快速处理我的索赔,并让我知道处理进度。 我唯一不喜欢的是凌晨 3 点短信告诉我索赔已完成!

Trupanion 回复2026-08-04

Thank you so much for sharing your experience with us here! It means the world to us that you chose Trupanion to protect your pet! We would love to go over your communications preferences with you further, should you have any concerns. Please give us a call at (855)210-8746. Our team is here to support you 24/7! Best wishes, The Trupanion Team

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Rachel · 写过 1 条评价 · 已认证 · 体验于 2026-07-31 ·

我很幸运,碰巧有一个……

我很幸运,在我带我的小狗去看他的第一次兽医预约后,碰巧有一段 trupanion 保险的试用期。不幸的是,几周后,这只小狗发生了一场事故,需要他被送往紧急兽医处!格斯在“ICU”住了两天,导致费用增加。然后我记得我有这个试用期,急诊室兽医能够通过 Trupanion 处理索赔,而且我没有提出任何要求。整个过程的顺利给我留下了深刻的印象,并立即继续为格斯执行政策。我会向任何寻求负担得起、可靠的宠物保险的人推荐 Trupanion。

Trupanion 回复2026-08-03

Rachel - thank you for sharing your experience with us here! We understand you and Gus faced a very stressful time, but we are so glad we could be here to support you both through it. Our team is sending our best wishes for a smooth recovery his way. Should you need us now, or in the future, you can reach us anytime at (855)210-8746. Sincerely, The Trupanion Team

J
John · 写过 1 条评价 · 已认证 · 体验于 2026-07-31 ·

索赔非常容易提交,而且……

索赔非常容易提出,而且报销非常快!随后还打了电话检查。

Trupanion 回复2026-08-03

John - we appreciate you taking the time to share your experience with us here. We are grateful you chose Trupanion to protect your pet and strive to provide a seamless experience so your focus remains on them. Should you need us now, or in the future, you can reach us anytime at (855)210-8746. Sincerely, The Trupanion Team

J
Jennifer · 写过 3 条评价 · 已认证 · 体验于 2026-07-31 ·

特鲁帕尼翁对所有人都很公平……

Trupanion 对所有索赔都非常公平,直接付款到我的银行账户的速度非常快。

Trupanion 回复2026-08-03

Thank you for taking the time to share your experience with us here and trusting us with your pet's medical coverage, Jennifer! Our goal is to review claims as quickly and efficiently as possible so your focus may remain on your pet. Should you need us now, or in the future, you can reach us anytime at (855)210-8746. Best wishes, The Trupanion Team

G
Gary · 写过 1 条评价 · 已认证 · 体验于 2026-07-31 ·

一致性和与人交谈......

如今,一致性和与人交谈是如此罕见。

Trupanion 回复2026-08-03

Gary, we appreciate you taking the time to share your experience with us here! It means the world that you chose Trupanion to protect your pet. We strive to provide quality customer support with fellow pet lovers who make up our team! Should you need us now, or in the future, you can reach us anytime at (855)210-8746. Best wishes, The Trupanion Team

A
April · 写过 1 条评价 · 已认证 · 体验于 2026-07-31 ·

极其快速的索赔流程。

Trupanion 回复2026-08-03

Thank you for taking the time to share your experience with us here and trusting us with your pet's medical coverage, April! We are here for you 24/7 and you can reach us anytime at (855)210-8746 Best wishes, The Trupanion Team

M
Michelle · 写过 1 条评价 · 已认证 · 体验于 2026-07-31 ·

非常简单且覆盖面广

Trupanion 回复2026-08-03

Thank you for taking the time to share your experience with us here and trusting us with your pet's medical coverage, Michelle! We are here for you 24/7 and you can reach us anytime at (855)210-8746 Sincerely, The Trupanion Team

L
Lorraine · 写过 1 条评价 · 已认证 · 体验于 2026-07-31 ·

每个人都很友善并解释...

每个人都很友善,向你解释一切。特地为你和你的宠物去那儿

Trupanion 回复2026-08-03

Thank you for taking the time to share your experience with us here and trusting us with your pet's medical coverage, Lorraine! We strive to provide quality customer support so you may keep a peace of mind, always. Should you need us now, or in the future, you can reach us anytime at (855)210-8746. Best wishes, The Trupanion Team

M
Maude Colley · 写过 1 条评价 · 体验于 2026-07-30 ·

凯蒂触电了,她没事

我们刚刚从 ICU 住院过夜接回了我们的小猫。 她咬断了一根电线,烧伤了她的嘴、舌头和食道。 我们的账单 是 1565.99 美元 Truepanion 支付了 1201.40 美元。 我们感到惊讶和高兴。 她过得很好。 这是迄今为止我们处理过的最好的宠物保险。

Trupanion 回复2026-08-03

Maude, we thank you for sharing your experience with us here! We are very sorry to hear your sweet kitty needed veterinarian treatment, but we are grateful we could be there for you two every step of the way. Our team is sending our best wishes for a smooth recovery your girl's way. Should you need us now, or in the future, you can reach us anytime at (855)210-8746. Sincerely, The Trupanion Team