Wholesale Sourcing Customization Bulk Purchasing TVCMALL API New Arrivals Blog & News About Us: Whether you are just starting out or scaling an established business, we are here to drive your growth—because when one business thrives with our help, we all do. So let’s thrive. With over 1,000 reliable suppliers, we offer 1,000,000+ products online, 95% with no MOQ, and 10,000+ new arrivals every week. Our efficient shipment and service provide 3-5 day lead times, personalized recommendations, and dedicated 1-on-1 support, making sourcing faster and wholesale smarter. With 17+ years of expertise, 30+ leading European retail partners, and 10,000,000+ mobile cases sold annually, TVCMALL stands as your trusted and helpful wholesale partner. At TVCMALL, we live for the success of our clients, because our greatest fulfillment comes from boosting your growth—especially for independent online store owners, offline chain retailers, supermarkets, and online platform sellers. As Europe’s No.1 One-Stop Mobile Accessories Wholesaler, we empower growth with scale and service.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable prices, wide product selection, and exceptionally prompt shipping times to various international locations around the world. Many people note that the items consistently match their online descriptions well, fit properly, and arrive securely packaged in good condition.
Some reviewers were not happy with specific items, mentioning that certain electronics like remote controls or replacement screens did not work properly upon arrival. A few other people also felt that some goods were of poor quality, made of cheap faux leather, or arrived damaged during transit.
8 paid extra 15€ just to get an important part fir my smartphone within the next week. Just to hear from DHL on the last day of promised arrival, that TVC-Mall hasnt even shipped my package yet. When i asked for refund, because i couldnt wait any longer, i was ignored.
TVCMALL 回复2022-11-17
Hey dear customer,
Thanks for taking the time to write a review, and I am sorry we let you down.
At TVCMALL, we value every customer, in the future, I'll make sure that you get the best services.
Would you mind to reach out to me personally at [email protected] to tell me more details, and I'll see to it that you get what you need this time.
All the Best,
Sophie
Im really upset. I ordered the glass and digitizer for my phone. Well now my phone canr lock no phon3 calls. I have been waiting for call or email from your customer service dept. Nothing. This is horrible customer service.
TVCMALL 回复2022-11-17
Hey Breann,
Thanks for taking the time to write a review. I'm so sorry about the unsatisfied service.
At TVCMALL, we always want to put our customers first, and I apologize that we fell short this time. I'm sharing your feedback with our sales team so that they know what happened, how it affected you, and what can be done to make sure this doesn't happen again.
Would you mind to reach out to me personally at [email protected], and I'll see to it that you get what you need this time.
All the Best,
Sophie
They shut down over lunar new year and my order that was supposed to be relived in 3 days took 30 days. There was no warning that this was going to occur.
TVCMALL 回复2022-11-17
Hey Rory,
Thanks for taking the time to write a review.
At TVCMALL, we value every customer, and aim to thrive with every customer. For every lunar new year, we will post a notice top on our official website in advance, we are sorry that if we didn't inform you promptly.
Would you mind following up with me at [email protected], and I'll see to it that you get what you need this time.
All the Best,
Sophie
Hey dear customer,
I appreciate your detailed feedback here, and I'm sorry we let you down.
Would you like to reach out to me at [email protected] to tell me more details and I'll see to it that you get what you need this time.
Best regards,
Sophie
Hey dear customer,
I appreciate your detailed feedback here, and I'm sorry we let you down.
Would you like to reach out to me at [email protected] to tell me more details and I'll see to it that you get what you need this time.
Best regards,
Sophie
Paid delivery 3-5 business days, order was made more than 18 days ago and still I'm without my items but I did have to pay extra delivery fee! First and last time I'm using TVC mall! Useless. Hope they stay without a phone for 3 weeks and see how it feels!
TVCMALL 回复2022-11-17
Hey Ryan,
Thanks for taking the time to write a review.
At TVCMALL, we value every customer, and aim to thrive with every customer.
Would you mind following up with me at [email protected] to let me know what name your account is under? I checked with everyone on our sales team, and no one recalls this happening. I want to get to the bottom of this to make sure we make things right.
All the Best,
Sophie
Hi Scott1958,
Thank you for your great review and your time!
It's really really nice to hear that you enjoyed our good service. Many thanks, hope to hear from you again, so we can thrive together, ^_^
Thanks again, and good day.
Sophie
Hi dear customer,
Thank you for your great review and your time!
It's really really nice to hear that you enjoyed our excellent service. Many thanks, hope to hear from you again, so we can thrive together, ^_^
Thanks again, and good day.
Sophie
Showed 3-5days delivery but after 9days get nothing till now!
Before payment it show 3-5days delivery times now 9days are gone. i dont get anythings and dont know where are my orders?? I send an email and asked them about this, no answer till now! What a bad company!
TVCMALL 回复2022-11-17
Hey Shiny,
Thanks for taking the time to write a review.
At TVCMALL, we value every customer, and aim to thrive with every customer.
Would you mind following up with me at [email protected] to let me know what name your account is under? and I'll see to it that you get what you need this time.
All the Best,
Sophie
I was very satisfied with the quality of the repair parts and the short time it took to receive them.
TVCMALL 回复2022-11-16
Hi Wayne,
Thanks for your great review!
I'm thrilled to hear you liked our products and fast shipping time. I'll be sure to pass that positive feedback off to our team. We take a lot of pride in our work, so thank you for taking the time to share how it's worked out for you. It means a ton to us.
If you have any other comments, please feel free to reach out!
Thanks again,
Sophie
I ordered two Pixel 2 XL phone cases and am sure I selected the right size. When I received the order confirmation it was for two Pixel 3 phone cases so I sent two emails BEFORE they shipped them (one to the sales address and the other to the person who was in charge of my order) telling them they had changed my order and that the Pixel 3 phone cases would not fit my phone. The pixel 3 is slightly larger than the pixel 2 xl and overlaps the camera. They did not respond and sent me the wrong cases anyway.
TVCMALL 回复2022-11-17
Hi B. Fleming,
Thanks for letting us know about your transaction experience with us. It sounds like we dropped the ball on the customer services. I'm really sorry about that.
Would you mind reaching out to me personally at [email protected], so I'll see to it that you get what you need this time and make sure that your voice can be heard promptly.
All the Best,
Sophie
Nice support, friendly and fast shipping ... may there exists a difference between the European Quality for Global Version because it is not the same Quality like Original Manufacturer - i tried several Displays from several Dealers - to be fair this one was the verybest - but like i mentioned not the Original ... may it is not possible to get the Original one. So it is ok !
TVCMALL 回复2022-11-22
Hi Michael,
Thank you for your honest and great review!
We appreciate your support, thank you very much! Hope to hear from you again, so together we thrive , ^_^
Thanks again, and have a great day.
Sophie
On January 13 place the order V19010601280
The LCD screen is defective, has a synchronization problem and does not display correctly, when the image is stable is when the error is displayed more.
You have also sent me 10 cases of samsung S8 that I have not ordered and customs have charged me € 23 tax.
Can you propose me a solution, right now the mobile phone does not work correctly, what do I do with the screen?
What will you do to solve the problem?
Can I trust that you will offer me a solution?
Sincerely,
TVCMALL 回复2022-11-17
Hi dear customer,
Thanks for letting us know about your transaction experience with us. It sounds like we dropped the ball on the products and customer service. I'm really sorry about that.
Would you mind reaching out to me personally at [email protected], so I'll see to it that you get what you need this time and make sure that your voice can be heard promptly.
All the Best,
Sophie
Hi George,
Thanks for your great review!
I'm thrilled to hear you liked our products and on-time delivery. I'll be sure to pass that positive feedback off to our team. We take a lot of pride in our work, so thank you for taking the time to share how it's worked out for you. It means a ton to us.
If you have any other comments, please feel free to reach out!
Thanks again,
Sophie
display arrived extremely late although I chose express mail, I had to pay extra tax and in the end it did not work.
TVCMALL 回复2022-11-17
Hi dear customer,
Thanks for letting us know about your transaction experience with us. It sounds like we dropped the ball on the product. I'm really sorry about that.
Would you mind reaching out to me personally at [email protected], so I'll see to it that you get what you need this time and make sure that you get the ideal one.
All the Best,
Sophie
Ordering went very well. Once I got an article that was only working if you know Chinese or Mandarin. This was not clearly marked on the product description when ordering...
TVCMALL 回复2022-11-23
Hello Urs Wullschleger,
Thank you for your review and your time!
And sorry for this late reply.
I also appreciate the feedback you have for us on theproduct description, we should have marked it more clearly on our site, sorry. Our service is always improving, and we rely on valuable feedback like this to make it even better. Please feel free to reach out if you have any other comments! Your 100% satisfaction is always our greatest motivation for improvement.
Thanks again, and have a great day.
Sophie
At first I had the wrong contact for my order and an address problem on my side had had blocked my order. I found the right contact in the PayPal informations of my order. And then everything went ultra fine! Very good contact quick and detailled answers. Package well done and sent quickly. I'll buy again on this site for sure. Not 5 stars because of the "not obvious contact" but now that I know where to find it (PayPal order details) it'll be a 5* shopping experience!
TVCMALL 回复2022-11-23
Hi M. CELTAN,
Thanks for letting us know about your transaction experience with us. It sounds like we dropped the ball on the not obvious contact. I'm really sorry about that.
In a few more days, we will upgrade our site and you can find our online chat directly, so you can chat with us more conveniently then.
Also, I've passed your review on to our team to make sure this is addressed.
Thanks also for your kind review for us. If you have any other comments, please feel free to reach out!
All the Best,
Sophie
I purchased a shipping option in wich the shiping was even more expensive than then product itself as it whas urgent and the package wouldn't arive. After several weeks thanks to the local post office, I could reach it, but it had been lost because there where no information of adress or name on it, only some letters in chinese, but nothing in latin alphabet.
Horrible, from EMS
TVCMALL 回复2022-11-17
Hello Moisés,
Thanks for letting us know about your detailed transaction experience with us. It sounds like we dropped the ball on the delivery. I'm really sorry about that.
Would you mind reaching out to me personally at [email protected], I'll see to it that you get what you need this time.
Thanks again for your feedback – I'm looking forward to the chance to make this right.
Best,
Sophie
I purchase parts and parts does work.
Samsung Tablet touch screen replacement part, touch screen is non-responsive.
IPhone camera doesn't work, the screen works.
I tried to contract them with no success and chat on site dose not respond.
I been at a lost. Part came from an oversee company.
TVCMALL 回复2022-11-17
Hi dear customer,
Thanks for letting us know about your transaction experience with us. It sounds like we dropped the ball on the products and customer service. I'm really sorry about that.
Would you mind reaching out to me personally at [email protected], so I'll see to it that you get what you need this time and make sure that your voice can be heard promptly.
All the Best,
Sophie
Hey Alphan,
Thanks for taking the time to write a review, and I am sorry we let you down.
At TVCMALL, we value every customer, in the future, I'll make sure that you get the best services.
Would you mind to reach out to me personally at [email protected] to tell me more details, and I'll see to it that you get what you need this time.
All the Best,
Sophie
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