Wholesale Sourcing Customization Bulk Purchasing TVCMALL API New Arrivals Blog & News About Us: Whether you are just starting out or scaling an established business, we are here to drive your growth—because when one business thrives with our help, we all do. So let’s thrive. With over 1,000 reliable suppliers, we offer 1,000,000+ products online, 95% with no MOQ, and 10,000+ new arrivals every week. Our efficient shipment and service provide 3-5 day lead times, personalized recommendations, and dedicated 1-on-1 support, making sourcing faster and wholesale smarter. With 17+ years of expertise, 30+ leading European retail partners, and 10,000,000+ mobile cases sold annually, TVCMALL stands as your trusted and helpful wholesale partner. At TVCMALL, we live for the success of our clients, because our greatest fulfillment comes from boosting your growth—especially for independent online store owners, offline chain retailers, supermarkets, and online platform sellers. As Europe’s No.1 One-Stop Mobile Accessories Wholesaler, we empower growth with scale and service.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable prices, wide product selection, and exceptionally prompt shipping times to various international locations around the world. Many people note that the items consistently match their online descriptions well, fit properly, and arrive securely packaged in good condition.
Some reviewers were not happy with specific items, mentioning that certain electronics like remote controls or replacement screens did not work properly upon arrival. A few other people also felt that some goods were of poor quality, made of cheap faux leather, or arrived damaged during transit.
Great service! The product was not 100% as expected, but for the price, it was a bargain!
TVCMALL 回复2022-11-23
Hey Roberto,
Nice to hear from you and thanks a lot for the positive review!
It sounds like we dropped the ball on the product quality. I'm really sorry about that.
I've passed your review on to our purchasing team to make sure this is addressed. And you can reach out to me any time at [email protected]. I look forward to talking with you! Your 100% satisfaction is always our greatest motivation for improvement.
Thanks again, and good day.
Sophie
Hey dear customer,
Thanks for taking the time to write a review, and I am sorry we let you down.
At TVCMALL, we value every customer, in the future, I'll make sure that you get the best services.
Would you mind to reach out to me personally at [email protected] to tell me more details, and I'll see to it that you get what you need this time.
All the Best,
Sophie
Great follow up with me about my purchase and correct address. Only complaint is the shipping cost to get to me. $2.00 item $15.00 shipping. Figure out how to get cost of shipping down and i would use more.
TVCMALL 回复2022-11-23
Hi Christopher,
Thanks for letting us know about your transaction experience with us. It sounds like we dropped the ball on the high shipping cost. I'm really sorry about that.
I've passed your review on to the delivery team to make sure this is addressed, so they would make effort to find a way to get cost of shipping down.
Thanks also for your kind review for us. If you have any other comments, please feel free to reach out!
All the Best,
Sophie
They have sent the wrong product! Absolutely unacceptable.
I just hope they can fix it ASAP.
TVCMALL 回复2022-11-17
Hello dear customer,
Thanks for your review. It sounds like we dropped the ball on the delivery. I'm really sorry about that.
Would you mind reaching out to me personally at [email protected], I'll see to it that you get what you need this time.
Thanks again for your feedback – I'm looking forward to the chance to make this right.
Best,
Sophie
Unable to get any response from them following warranty issue...
Communication with these guys was actually quite reasonable. I made a query regarding verifying the postage address and they were prompt and polite. It's when the product arrived that things started to go wayward. Battery that I ordered didn't work with my phone, presumably a defective battery. However, since reaching out to them, I have received no reply. I even sent out a reminder email 2 days ago to say that I still hadn't received a reply and still nothing. I really hope that this is due to some issues that I'm not aware of, but I get the feeling that I am going to be left with a defective battery and a company unwilling to deal with arranging a replacement for me.
I will reconsider my rating if and when I ever get a reply and a solution.
TVCMALL 回复2022-11-17
Hello Stuart,
Thanks for letting us know about your transaction experience with us. It sounds like we dropped the ball on the customer service. I'm really sorry about that.
Would you mind reaching out to me personally at [email protected], so I'll see to it that you get what you need this time and make sure that your voice can be heard promptly.
All the Best,
Sophie
Ordered a half dozen items and paid the higger rate for dhl delivery. They took longer to arrive than 3-5 days advertised.
Also they delivered the wrong item a cover for a p20 pro instead of the mate20 pro. Then I tried to contact them through email online chat and skype and did not get a answer for over a week. The customer service is very slow and the correct item has still not been sent.
TVCMALL 回复2022-11-23
Hi Andrew,
Thanks for letting us know about your transaction experience with us. It sounds like we dropped the ball on the delayed delivery and slow customer service. I'm really sorry about that.
I've passed your review on to our team to make sure this is addressed.
Thanks also for your kind review for us. If you have any other comments, please feel free to reach out!
Wish you a good day,
Sophie
[email protected]
Ordering was easy online but the customer service was poor and they decided to recall the item on the day it was due to be delivered.
TVCMALL 回复2022-11-17
Hello Richard,
Thanks for your review and your time. It sounds like we dropped the ball on the customer service. I'm really sorry about that.
Would you mind reaching out to me personally at [email protected], so I'll see to it that you get what you need this time and make sure that your voice can be heard promptly.
All the Best,
Sophie
The mobile case is exactly as I expected. Beautiful and with good quality.
As per the Kindle case my Kindle did not fit on it :-(((. I will have to buy another one.
I am not sure if the page had information on which models would fit into it and I didn't see or if the page didn't say anything about it.
The shipping was correct and punctual.
The relation price/quality is excellent.
TVCMALL 回复2022-11-23
Hi Rosane,
Thanks for your wonderful review!
It's really really nice to hear that. Beautiful, good quality, punctual, excellent, we appreciate those kind words. How nice you are, hope to thrive together in the future, ^_^
About your comment on the Kindle did not fit on it, I am sorry about that, or you can reach out to me any time at [email protected], so I can talk with you! Hope to hear from you again.
Thanks again, and good day.
Sophie
on an order of 15 items total amount 101st on TVCmail - shipping cost DHL = 58.10 - customs fee 39.80 total fee 97,90th
so doubling the original price very different from one item to another as well at competitor without fees.
________________________________________
sur une commande de 15 articles montant total 101e sur TVCmail - frais de port DHL = 58,10 - frais de douane 39.80 total frais 97,90e
donc doublement du tarif initial très différent d'un article à l’autre aussi bien chez concurrent sans frais.
TVCMALL 回复2022-11-23
Hey G. Courbebaisse,
Nice to hear from you and thanks a lot for the review!
It sounds like we dropped the ball on the high cost. I'm really sorry about that.
I've passed your review on to our team to make sure this is addressed. And you can reach out to me any time at [email protected]. I look forward to talking with you! Your 100% satisfaction is always our greatest motivation for improvement.
Thanks again, and good day.
Sophie
Very disapointed. I order 10 days before christmas with DHL delivery. I was charged 30€ of tax for a 52€ order and the product still didn't get here on time.
TVCMALL 回复2022-11-17
Hey Matthias,
Thanks for taking the time to write a review. I'm so sorry about the unsatisfied service.
At TVCMALL, we always want to put our customers first, and I apologize that we fell short this time. I'm sharing your feedback with our team so that they know what happened, how it affected you, and what can be done to make sure this doesn't happen again.
Would you mind to reach out to me personally at [email protected] to tell me more details, and I'll see to it that you get what you need this time.
All the Best,
Sophie
Hey dear customer,
Thanks for taking the time to write a review.
At TVCMALL, we value every customer, in the future, I'll make sure that you get the best services.
Would you mind to reach out to me personally at [email protected] to tell me more details, and I'll see to it that you get what you need this time.
All the Best,
Sophie
Needed a screen I couldn't find in my country, Mexico, such they had. Paid for expedited shipping 2-4 days DHL but as there was import tax to pay I'm still waiting 2 weeks later, and need to pay an extra £20.
If international shipping is an option it should be fully localised, with the import costs paid or communicated.
TVCMALL 回复2022-11-23
Hey G. Courbebaisse,
Nice to hear from you and thanks a lot for the review!
It sounds like we dropped the ball on the delay delivery. I'm really sorry about that.
I've passed your review on to our team to make sure this is addressed. And you can reach out to me any time at [email protected]. I look forward to talking with you! Your 100% satisfaction is always our greatest motivation for improvement.
Thanks again, and good day.
Sophie
Device was not as advertised, trying to contact supplier for 2 weeks, but no answer.
I will dispute charges on my credit card as “not supplied as advertised “
TVCMALL 回复2022-11-17
Hello dear customer,
Thanks for letting us know about your transaction experience with us. It sounds like we dropped the ball on the customer service. I'm really sorry about that.
Would you mind reaching out to me personally at [email protected], so I'll see to it that you get what you need this time and make sure that your voice can be heard promptly.
All the Best,
Sophie
Wearing was easy, But it took over 2 weeks to get the product. But my nephew loves the product itself! Even sleep with it on his head the 1st night I got it.
TVCMALL 回复2022-11-17
Hello Jodie,
Thanks for your review. It sounds like we dropped the ball on the delayed delivery. I'm really sorry about that.
I also appreciate your comment about the love of the product, thanks.
For more comments, please feel free to contact [email protected], so I'll see to it that you get what you need this time.
All the Best,
Sophie
Bad quality product and service : Customers shall be informed before order of consequences...
1. customer servive : bad service overall , hard to get answers fast, after 2-3 days we learn product said to be available in stock within 2-3 days are in back order for 2-3 weeks, when missing goods and we hask for refund they refuse to refund money so that we need order again,
2. product quality : case quality is bad , glass quality bad also , avoid order charger or cable or electronic device since none have CE or ROHS or FCC certificate and will burn and damage all .
3. Prices : difficult to get discount or good price if order 1 10 or 100 pcs price will similar
4. packagin and delivery : production are shipped in refurbushed carton poor protection 1 layer , goods are shipping without bar code on all product or reference or text describing for wichi model it is most of time , many delivery we got had broken product they refuse to refund even with phot said you have to return goods .
overall i would not recommend tvc mall since the product they offer most of time is made of bad quality materials.
TVCMALL 回复2022-11-17
Hey IMPORTER,
Sincerely - I appreciate your detailed review, thanks for the effect! You're such a good customer, but we fell short this time.
I apologize, and I'm sharing your feedback with our team so that they know what happened, how it affected you, and what can be done to make sure this doesn't happen again.
Would you mind following up with me at [email protected], and I'll see to it that you get what you need this time.
All the Best,
Sophie
Purchsaed a screen for my mate 10 it had no adhesive and. Cheap would never buy from them again still waiting for a refund
TVCMALL 回复2022-11-17
Hey Kevin,
Thanks for taking the time to write a review, and I am sorry we let you down.
At TVCMALL, we value every customer, in the future, I'll make sure that you get the best services.
Would you mind following up with me at [email protected] to let me know more details and I'll see to it that you get what you need this time.
All the Best,
Sophie
The packaging from the produkt was not the best.
Best Regards
TVCMALL 回复2022-11-24
Hello E. Ali Lafci,
Thank you for your review and your time!
Sorry for this late reply.
And sorry for the packaging, or you can reach out to me any time at [email protected], so I can talk with you more! And for your information, now we have a special customized service and a sourcing service which will be able to fully meet your requirements of product and packaging needs. Hope to hear from you again, so together we thrive.
Thanks again, and have a great day.
Sophie
no one told me about the 21 euros border tax i had to pay at the courier service. So, even if the display works well, i can't give more than 2 stars
TVCMALL 回复2022-11-17
Hey dear customer,
Thanks for taking the time to write a review, and I am sorry we let you down.
At TVCMALL, we value every customer, in the future, I'll make sure that you get the best services.
Would you mind following up with me at [email protected] to let me know more details and I'll see to it that you get what you need this time.
All the Best,
Sophie
great service my product arrivred nearly and quickly
TVCMALL 回复2022-11-16
Hi dear customer,
Thanks for your great review!
I'm thrilled to hear you got great service and fast shipping. I'll be sure to pass that positive feedback off to our team. We take a lot of pride in our work, so thank you for taking the time to share how it's worked out for you. It means a ton to us.
If you have any other comments, please feel free to reach out!
Thanks again,
Sophie
the final price was double that indicated in the web page. a shame. Claim me and treat me badly. never buy on your website. Never. NEVER. best ali express, amazon, wish etc
TVCMALL 回复2022-11-17
Hi Alex,
Yikes! I'm so, so sorry to hear that this happened.
At TVCMALL, we always want to put our customers first, and I apologize that we fell short this time. I'm sharing your feedback with our sales team so that they know what happened, how it affected you, and what can be done to make sure this doesn't happen again.
I hope you'll allow us to make it up to you. If you'd like to talk more, please feel free to reach out to me personally at [email protected], and I'd love the opportunity to talk this through with you to make it right.
Thanks again for the feedback, and take care!
Sophie
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