Wholesale Sourcing Customization Bulk Purchasing TVCMALL API New Arrivals Blog & News About Us: Whether you are just starting out or scaling an established business, we are here to drive your growth—because when one business thrives with our help, we all do. So let’s thrive. With over 1,000 reliable suppliers, we offer 1,000,000+ products online, 95% with no MOQ, and 10,000+ new arrivals every week. Our efficient shipment and service provide 3-5 day lead times, personalized recommendations, and dedicated 1-on-1 support, making sourcing faster and wholesale smarter. With 17+ years of expertise, 30+ leading European retail partners, and 10,000,000+ mobile cases sold annually, TVCMALL stands as your trusted and helpful wholesale partner. At TVCMALL, we live for the success of our clients, because our greatest fulfillment comes from boosting your growth—especially for independent online store owners, offline chain retailers, supermarkets, and online platform sellers. As Europe’s No.1 One-Stop Mobile Accessories Wholesaler, we empower growth with scale and service.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable prices, wide product selection, and exceptionally prompt shipping times to various international locations around the world. Many people note that the items consistently match their online descriptions well, fit properly, and arrive securely packaged in good condition.
Some reviewers were not happy with specific items, mentioning that certain electronics like remote controls or replacement screens did not work properly upon arrival. A few other people also felt that some goods were of poor quality, made of cheap faux leather, or arrived damaged during transit.
I send a help request, and Nobody answered, A delusion..No worth... Next time I will buy from another seller,,,My order cost was, 98EUR plus 22€Express DHL,= 120€,All normal !! Surprise 45€ customers taxes..
TVCMALL 回复2022-11-17
Hey Todea,
Thanks for taking the time to write a review, and I am sorry we let you down.
At TVCMALL, we value every customer, in the future, I'll make sure that your voice can be heard more promptly.
Would you mind to reach out to me personally at [email protected], and I'll see to it that you get what you need this time.
All the Best,
Sophie
Great company, but not very discriptive of the product
TVCMALL 回复2022-11-22
Hey Cliff,
Nice to hear from you and thanks a lot for the positive review! You are a great partner, too.
It sounds like we dropped the ball on the product quality. I'm really sorry about that.
I've passed your review on to our product team to make sure this is addressed. And you can reach out to me any time at [email protected]. I look forward to talking with you! So we can have the chance to win your 100% satisfaction.
Thanks again, and good day.
Sophie
To be honest, I am a frequent on-line buyer and this is my first time purchasing with TVC-mall.
I placed order a phone case and a screen protector with a total ard US$4 plus a nearly double for the delivery cost, another US$4 for that.
Then I received an email saying the chosen phone case is out of stock! So I have to change to another color which TVC-mall mention there’s still stock.
Finally with no reason, only the screen protector was shipped individually but not with the phone case.
I was told if I need the phone case to be ship I will have to pay an additional shipping cost !!!
This is ridiculous as my order was paid for both items with shipping cost already! And I have to pay an additional US$4 for a US$2 phone case??? So I gave up and asked for refund for the un-delivered phone case.
This whole thing took me for more than a month and until now is not yet settled!!! I really don’t think I will ever purchase from TVC-mall again with such a bad experience.
TVCMALL 回复2022-11-17
Hello Nathalie,
Thanks for letting us know about your detailed transaction experience with us. It sounds like we dropped the ball on the delivery. I'm really sorry about that.
Would you mind reaching out to me personally at [email protected], I'll see to it that you get what you need this time.
Thanks again for your feedback – I'm looking forward to the chance to make this right.
Best,
Sophie
TVC- Mall is an absolute joke and would not recommend them to my worst enemy. I bought and item from them which was shipped to me. Courier claims they delivered it through my mail box but I didn’t receive it. I contacted courier about the problem and they asked me to go to TVC-Mall they in turn asked me to go to courier, courier sent me back to TVC-Mall. I’ve been back and forth for at least 6 times. Finally TVC-Mall claim they’ve opened an investigation case in China and this would take from 1-2 months for them to come to a conclusion. Absolutely ridiculous. It took them minutes to take my money but months to refund or get a replacement item. AVOID AVOID AVOID please AVOID
TVCMALL 回复2022-11-17
Hey Edward,
Thanks for taking the time to write a review.
At TVCMALL, we value every customer, in the future, I'll make sure that you get the best services.
Would you mind following up with me at [email protected] to let me know what name your account is under? and I'll see to it that you get what you need this time.
All the Best,
Sophie
Hi Justin,
Thank you for your review and your time!
It's really really nice to hear that you liked us. Many thanks, hope to hear from you again, so we can thrive together, ^_^
And please feel free to reach out if you have any other comments! So we can have the chance to win your 100% satisfaction.
Thanks again, and good day.
Sophie
Miscarriage of transportation, pay a lot to have a very long wait, confiscated in customs and minimum a 15-day wait and not yet released shipping, before using another plane and all right, bad change
TVCMALL 回复2022-11-17
Hey Tocpidml,
Thanks for taking the time to write a review. I'm so sorry about the unsatisfied services.
In the future, I'll make sure that you get more considerate service. The last thing we want to do is let our customers down, and moving forward, we're going to do everything in our power to hold ourselves to that standard.
Would you mind to reach out to me personally at [email protected] and I'll see to it that you get what you need this time.
All the Best,
Sophie
[email protected]
Prodotto mai consegnato, peggior supporto mai visto. Rispondono dopo giorni e in modo evasivo. Ho dovuto contattare PayPal per avere indietro i miei soldi. Esperienza terribile, evitateli.
Product never delivered, worst support ever seen. They respond after days and in evasive way. I had to contact PayPal to have my money back. Terrific experience, avoid them.
TVCMALL 回复2022-11-17
Hey Mat,
Thanks for taking the time to write a review.
At TVCMALL, we value every customer, in the future, I'll make sure that you get the best services.
Would you mind following up with me at [email protected] to let me know what name your account is under? and I'll see to it that you get what you need this time.
All the Best,
Sophie
Hello dear customer,
Wow - we are thrilled to hear from you, and we appreciate the kind words, thank you very much! Hope to hear from you again, so we can thrive together, ^_^
Thanks again, and have a great day.
Sophie
defect product and poor support.
The shipment was quick and ok as the communication via email.
The levitating lamp is defect. I was told to check by myself for repair, what I did. Self repair was not possible and now I do not get any response.
TVCMALL 回复2022-11-17
Hey Optobert,
Thanks for taking the time to write a review. I'm so sorry about the unsatisfied product.
At TVCMALL, we always want to put our customers first, and I apologize that we fell short this time. I'm sharing your feedback with our product team so that they know what happened, how it affected you, and what can be done to make sure this doesn't happen again.
Would you mind to reach out to me personally at [email protected], and I'll see to it that you get what you need this time.
All the Best,
Sophie
Products are ok. Sending was ok, but customer service is terrible! 2 Products in my order was broken, i sent 2 Mails and Whatsapp and try to make a call to them. But nothing happened. I never get an answer back. If Products are not broken its ok, but if the Product is broken, your Money is gone and you never reach the customer support.
TVCMALL 回复2022-11-17
Hi Serdar,
Thanks for taking the time to write a review. I'm so sorry about the unsatisfied services.
In the future, I'll make sure that your questions can be answered quickly. The last thing we want to do is let our customers down, and moving forward, we're going to do everything in our power to hold ourselves to that standard.
Would you mind reaching out to me personally at [email protected] I'll see to it that you get what you need this time?
All the Best,
Sophie
[email protected]
I have ordered three phone cases cost around 70 euros.it took more than two weeks to shipped out my parcel and now have to wait another 3-4 weeks to receive.i never will shop here again. Very expensive and slow handling.its just fool.
TVCMALL 回复2022-11-17
Hey McWarnaly,
Thanks for taking the time to write a review.
At TVCMALL, we value every customer, in the future, I'll make sure that you get the best services.
Would you mind following up with me at [email protected] to let me know what name your account is under? and I'll see to it that you get what you need this time.
All the Best,
Sophie
I purchased phone covers from them. At checkout, I selected Hot Pink. A few days later, I received an email from the account manager double checking the shipping address (which was a nice gesture). But I received a second email claiming that the colour I selected has unfortunately been sold out, hence asking me to choose another colour out of the 5 they have, without providing images which I then subsequently requested. When they finally replied, there was only 3 colours left. Eventually, I chose red. But when the products arrived, I got orange instead. When I reached out, the 'accounts manager' offered to 50% refund for that case and never to be heard from again.
Point is, why do you still have the colour option available when it's no longer available? And Customer Service have a lot to improve on. If I'm unable to even get the correct colour for a product, how can I rely on them for the other products they offer?
TVCMALL 回复2022-11-17
Hi Draco,
Thanks for taking the time to write a review. I'm so sorry about the unsatisfied services.
In the future, I'll make sure that your request can be fulfilled. The last thing we want to do is let our customers down, and moving forward, we're going to do everything in our power to hold ourselves to that standard.
Would you mind reaching out to me personally at [email protected] I'll see to it that you get what you need this time?
All the Best,
Sophie
[email protected]
product is fine, intact and working properly. delivery would have been fast but got stuck at the border which I had to solve. expected somehow that tvc-mall had be solved. communication nice and friendly. hopefully again :-)
TVCMALL 回复2022-11-22
Hey Jonas,
Nice to hear from you and thanks a lot for the positive review!
It sounds like we dropped the ball on the long delivery time. I'm really sorry about that.
I've passed your review on to our delivery team to make sure this is addressed. And you can reach out to me any time at [email protected]. I look forward to talking with you! So we can have the chance to win your 100% satisfaction.
Thanks again, and good day.
Sophie
Wrong order being sent and refuse to resend the correct order. Ask for refund and no reply!!
TVCMALL 回复2022-11-17
Hey dear customer,
Thanks for taking the time to write a review, and I am sorry we let you down.
At TVCMALL, we value every customer, in the future, I'll make sure that your voice can be heard more promptly.
Would you mind to reach out to me personally at [email protected], and I'll see to it that you get what you need this time.
All the Best,
Sophie
Terrible delivery service - I do not recommend!!!!
Terrible service, they send me the package with wrong paid value description (I paid $60, they wrote $6). Result: authorities in my country are charging me 500% over the price as penalties and taxes, so I will gonna lost my package and my money because I refuse to pay that penalties for a mistake that is not my fault.
TVCMALL 回复2022-11-17
Hey dear customer,
Thanks for taking the time to write a review, and I am sorry we let you down.
At TVCMALL, we value every customer, in the future, I'll make sure that you get the best services.
Would you mind to reach out to me personally at [email protected], and I'll see to it that you get what you need this time.
All the Best,
Sophie
I will never recommend this site.
I am not at all pleased with this merchant, it does not indicate customs fees which amounts to 33 € for 100 € of purchase.
to avoid
TVCMALL 回复2022-11-17
Hey dear customer,
Thanks for taking the time to write a review, and I am sorry we let you down.
At TVCMALL, we value every customer, in the future, I'll make sure that you get the best services.
Would you mind to reach out to me personally at [email protected] to tell me more details, and I'll see to it that you get what you need this time.
All the Best,
Sophie
Website didnt list the item as "out of stock" and TVC Mall only told me that item was out of stock after I questioned TVC mall when my item was going to be shipped.
Item was not shipped within the 1-3 days of order even once they had told me when the item was arriving in stock.
Very unsatisfied with TVC mall service and wont be returning to use it again.
TVCMALL 回复2022-11-17
Hey dear customer,
Thanks for taking the time to write a review, and I am sorry we let you down.
At TVCMALL, we value every customer, in the future, I'll make sure that you get the best services.
Would you mind to reach out to me personally at [email protected] to tell me more details, and I'll see to it that you get what you need this time.
All the Best,
Sophie
there is hidden charges for customs which they dont tell you before...
TVCMALL 回复2022-11-17
Hey dear customer,
Thanks for taking the time to write a review, and I am sorry we let you down.
At TVCMALL, we value every customer, in the future, I'll make sure that you get the best services.
Would you mind to reach out to me personally at [email protected] to tell me more details, and I'll see to it that you get what you need this time.
All the Best,
Sophie
about the purchase was all very well, until the shipment of the merchandise, the company offered by the site to DHL in addition to the price charged on the website of TVC still retained my purchase and charged me an absurd amount for the clearance, something that had not been placed on the site for customer information, when hiring the carrier it is understood that you do not have to pay anything else for the transportation, and you would only pay for the customs fee, but a fee was charged much higher than the customs requested, I do not recommend due to this problem that I had, which could have been avoided if I had more information on the site.
TVCMALL 回复2022-11-23
Dear Juliao,
Thank you for your review and your time!
I'm happy to hear that the purchase was all very well. I'll be sure to pass that positive feedback on to our team. It means a ton to us.
I also appreciate the feedback you have for us on the customs issue, we should have informed you before more clearly placing the order, sorry. Our service is always improving, and we rely on valuable feedback like this to make it even better. Please feel free to reach out if you have any other comments! So we can have the chance to win your 100% satisfaction.
Thanks again, and have a great day.
Sophie
The item I ordered was low on stock and only had 1. I asked for the item to be sent and the second when it became available.
Instead the item was refunded, and the shipping cost that is high to Canada now is even higher as I had budgeted for 2 and shipped only 1
TVCMALL 回复2022-11-17
Hey Kyle,
Thanks for taking the time to write a review. I'm so sorry about the unsatisfied service.
At TVCMALL, we always want to put our customers first, and I apologize that we fell short this time. I'm sharing your feedback with our sales and delivery teams so that they know what happened, how it affected you, and what can be done to make sure this doesn't happen again.
Would you mind to reach out to me personally at [email protected], and I'll see to it that you get what you need this time.
All the Best,
Sophie
MobSpares.com
SUNSKY
Joom
Superbuy Shopping
AliExpress
Garmade.com
banggood
DHgate