Wholesale Sourcing Customization Bulk Purchasing TVCMALL API New Arrivals Blog & News About Us: Whether you are just starting out or scaling an established business, we are here to drive your growth—because when one business thrives with our help, we all do. So let’s thrive. With over 1,000 reliable suppliers, we offer 1,000,000+ products online, 95% with no MOQ, and 10,000+ new arrivals every week. Our efficient shipment and service provide 3-5 day lead times, personalized recommendations, and dedicated 1-on-1 support, making sourcing faster and wholesale smarter. With 17+ years of expertise, 30+ leading European retail partners, and 10,000,000+ mobile cases sold annually, TVCMALL stands as your trusted and helpful wholesale partner. At TVCMALL, we live for the success of our clients, because our greatest fulfillment comes from boosting your growth—especially for independent online store owners, offline chain retailers, supermarkets, and online platform sellers. As Europe’s No.1 One-Stop Mobile Accessories Wholesaler, we empower growth with scale and service.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable prices, wide product selection, and exceptionally prompt shipping times to various international locations around the world. Many people note that the items consistently match their online descriptions well, fit properly, and arrive securely packaged in good condition.
Some reviewers were not happy with specific items, mentioning that certain electronics like remote controls or replacement screens did not work properly upon arrival. A few other people also felt that some goods were of poor quality, made of cheap faux leather, or arrived damaged during transit.
Received products was not same as mentioned. Quality of airpod was so bad. Display was also not full. There was black borders on the edges. Plus paid alot of money for delivery and extra 18 aed while receiving. That means spend money more than usual to get bad stuff
TVCMALL 回复2022-11-15
Hello Muhammed,
Yikes! I'm so, so sorry to hear that this happened.
At TVCMALL, we always want to put our customers first, and I apologize that we fell short this time. I'm sharing your feedback with our sales and product teams so that they know what happened, how it affected you, and what can be done to make sure this doesn't happen again.
I hope you'll allow us to make it up to you. If you'd like to talk more, please feel free to reach out to me personally at [email protected], and I'd love the opportunity to talk this through with you to make it right.
Thanks again for the feedback, and take care!
Sophie
I have never received my purchase. I paid for it but it was never delivered. When I asked for help it was ignored. I want my money back, but again I'm completely ignored. Do not use this company unless you want to throw your money away. One star because it wouldn't accept no stars.
TVCMALL 回复2022-11-17
Hey David,
Thanks for taking the time to write a review. I'm so sorry about the unsatisfied service.
At TVCMALL, we always want to put our customers first, and I apologize that we fell short this time. I'm sharing your feedback with our sales team so that they know what happened, how it affected you, and what can be done to make sure this doesn't happen again.
Would you mind to reach out to me personally at [email protected] to tell me more details, and I'll see to it that you get what you need this time.
All the Best,
Sophie
Don't buy anything from them, absolutely fake parts. Ordered replacement screen costed me $ 39 then waited for 1 month to recieve it. When got it installed then it started giving problem in 2 week, half of the touch panel died. Absolutely rubbish company and products.
TVCMALL 回复2022-11-17
Hey Vishal,
Thanks for taking the time to write a review. I'm so sorry about the unsatisfactory service.
At TVCMALL, we always want to put our customers first, and I apologize that we fell short this time. I'm sharing your feedback with our sales and product teams so that they know what happened, how it affected you, and what can be done to make sure this doesn't happen again.
Would you mind to reach out to me personally at [email protected] to tell me more details, and I'll see to it that you get what you need this time.
All the Best,
Sophie
One star is required as min.
Absolute trashy. From customer service, to what they sent (torn)... And the lies... Dishonesty. Picked the top post service and still these swindlers sent it one week late.
Torn merchandise, sent one week too late and got lied to several times.
Don't buy garbage from garbage people.
TVCMALL 回复2022-11-15
Hi Ztrls,
Thanks for taking the time to write a review. I'm so sorry about the unsatisfied services.
In the future, I'll make sure that your shipping can be more prompt. The last thing we want to do is let our customers down, and moving forward, we're going to do everything in our power to hold ourselves to that standard.
Would you mind reaching out to me personally at [email protected] I'll see to it that you get what you need this time?
All the Best,
Sophie
[email protected]
I ordered Xiaomi Redmi Note 4 battery and it took a long time to arrive. When it finally came, the box contained full of random phone cases none suitable for my phone brand plus the battery. I was annoyed by the cases I didn't order and don't need! Therefore, TVC-mall is not an ecological option to order your stuff from. So, the battery worked ONLY FOR 1 month and started to swell really bad. The quality was horrifying and the battery was obviously fake.
TVCMALL 回复2022-11-15
Hi Malla,
Thanks for letting us know about your experience with our products. It
sounds like we dropped the ball on the product and package. I'm really sorry about that.
I've passed your review on to your sales manager Sunny to make sure this is addressed.
Should you have any more comments, I'd appreciate the opportunity to hear them out and work with you to find the best solution here. My name is Sophie, and you can reach out to me any time at [email protected]. I look forward to talking with you!
All the Best,
Sophie
Thieves,i sent them back two and a half months ago my whole order(V19081800196-55,11€).Due to their inappropriate handling Greek customs wanted about 110€!I repeatedly demanded full refund,they told me to be patient and then simply disappeared!My PAYPAL Transaction ID is:9SP15666KJ120882W Aug.29 2019.
TVCMALL 回复2022-11-15
Hello Evaggelos,
Thanks for letting us know about your experience with the transaction with us. It sounds like we dropped the ball on the refund and after-sales service. I'm really sorry about that.
We'll be doing to try to make this right for you. You can reach out to me, [email protected], for any questions that you have.
Thanks again for your feedback – I'm looking forward to the chance to make this right.
Best,
Sophie
The product came and was damaged and…they don't want to help me at all
The product came and was damaged and they did not want to resend another one . I paid fast delivery it came and they said they can not help . Had to go through paypal to get them to do something and still waiting . Will never buy through this sight again ever !
TVCMALL 回复2022-11-17
Hey dear customer,
Thanks for taking the time to write a review. I'm so sorry about the unsatisfied service.
At TVCMALL, we always want to put our customers first, and I apologize that we fell short this time. I'm sharing your feedback with our sales and product teams so that they know what happened, how it affected you, and what can be done to make sure this doesn't happen again.
Would you mind to reach out to me personally at [email protected] to tell me more details, and I'll see to it that you get what you need this time.
All the Best,
Sophie
Hello, our dear customer,
I really appreciate you sharing your thoughts here and the great review.
About your comment on the product, would you mind reaching out to me personally at [email protected] to tell me more details, I'll see to it that you get what you need this time.
Making our customers happy is always at the top of our to-do list.
Thanks again, and good day.
Sophie
If just the costumer service would be faster, it will be graet
TVCMALL 回复2022-11-16
Hey dear,
Nice to hear from you and thanks for the time to review us.
It sounds like we dropped the ball on costumer service. I'm really sorry about that.
I've passed your review on to our sales team to make sure this is addressed. And you can reach out to me any time at [email protected]. I look forward to talking with you! So we can have the chance to win your 100% satisfaction.
Thanks again, and good day.
Sophie
Hello,
I have a bad experience with you service.
I purchased two ipad mini 4 cases and the two cases are different and the correct one has a defect.
TVCMALL 回复2022-11-17
Hello Carlos,
Thanks for letting us know about your transaction experience with us. It sounds like we dropped the ball on the products. I'm really sorry about that.
Would you mind reaching out to me personally at [email protected], I'll see to it that you get what you need this time.
Thanks again for your feedback – I'm looking forward to the chance to make this right.
Best,
Sophie
Worst company you could deal with. Never shipped my product, never responded to emails, and paypal finally gave up on them and refunded me my money. Will never deal with again. Avoid AT ALL COST.
TVCMALL 回复2022-11-17
Hey Mahmoud,
Thanks for taking the time to write a review. I'm so sorry about the unsatisfied service.
Would you mind to reach out to me personally at [email protected] to tell me more details, and I'll see to it that you get what you need this time.
All the Best,
Sophie
[email protected]
Hi Craig,
Thanks for your great review!
It's really really nice to hear that you liked our product and fast shipping. Many thanks, hope to hear from you again, so we can thrive together, ^_^
Thanks again, and good day.
Sophie
Hello dear customer,
Thanks for taking the time to write a review. I'm so sorry about the unsatisfied services.
In the future, I'll make sure that your voice can be heard promptly. The last thing we want to do is let our customers down, and moving forward, we're going to do everything in our power to hold ourselves to that standard.
Would you mind to reach out to me personally at [email protected] and I'll see to it that you get what you need this time.
All the Best,
Sophie
[email protected]
I got what I asked for. I think the online pics of the offered items could be made in a clearer and better quality.
TVCMALL 回复2022-11-22
Hello Jan,
I really appreciate you sharing your thoughts here and the great review.
About your comment on the online pics, would you mind reaching out to me personally at [email protected] to tell me more details and your requirements, I'll see to it that you get what you need this time.
Making our customers happy is always at the top of our to-do list.
Thanks again, and good day.
Sophie
I was very disappointed with the customer service. I ordered a part for a customer that needed their Surface Pro repaired quickly. The customer paid for expedited shipping and I expected to get the part within 3-5 business days, After ordering the part, nothing happened for an entire week. I was finally contacted by someone 7 days later and learned that everyone had been on a holiday and no one was even paying attention to the orders. I was still charged the expedited shipping, but I had to refund that to the customer, along with another discount for their inconvenience. This is not how a business should be operated and I do not plan on using this supplier again.
TVCMALL 回复2022-11-17
Hello dear customer,
I appreciate your detailed feedback here, and I'm sorry we let you down.
I want you to know that I reached out to your account manager, Ivy, to get a little more insight into what happened here. Clearly, we could have done better, and I'm sorry that we didn't live up to our promise.
We'll be doing to try to make this right for you. You can reach out to me, [email protected], for any questions that you have.
Thanks again for your feedback – I'm looking forward to the chance to make this right.
Best,
Sophie
The delivery time was really quick on the phone screen that I ordered bit for the price I paid 90 pounds and the screen to last only 2 days I was deeply disappointed
TVCMALL 回复2022-11-17
Hi our dear customer,
Yikes! I'm so, so sorry to hear that this happened.
At TVCMALL, we always want to put our customers first, and I apologize that we fell short this time. I'm sharing your feedback with our sales and product teams so that they know what happened, how it affected you, and what can be done to make sure this doesn't happen again.
I hope you'll allow us to make it up to you. If you'd like to talk more, please feel free to reach out to me personally at [email protected], and I'd love the opportunity to talk this through with you to make it right.
Thanks again for the feedback, and take care!
Sophie
Good, the product was timely delivered and in order
TVCMALL 回复2022-11-22
Hey dear customer,
I really appreciate you sharing your thoughts here and the great review.
Making our customers happy is always at the top of our to-do list. Should you have any more comments, I'd appreciate the opportunity to hear them out and work with you to find the best solution here. And you can reach out to me any time at [email protected]. I look forward to talking with you! So we can have the chance to win your 100% satisfaction.
Thanks again, and good day.
Sophie
Ordered Samsung s6 LCD and digitizer. Part would fail and screen would lock up. I have to remove back and disconnect the battery to resolve. TVC-mall refused to replace and stated part was checked twice and the issue was not their problem. Do not buy from a company that will not stand by any warranty.
TVCMALL 回复2022-11-16
Hello Patrick,
Thanks for taking the time to write a review. I'm so sorry about the unsatisfied services.
In the future, I'll make sure that you get more considerate service. The last thing we want to do is let our customers down, and moving forward, we're going to do everything in our power to hold ourselves to that standard.
Would you mind to reach out to me personally at [email protected] and I'll see to it that you get what you need this time.
All the Best,
Sophie
Hi our dear customer,
Thanks for taking the time to write a review. I'm so sorry about the unsatisfied service.
Would you mind to reach out to me personally at [email protected] to tell me more details, and I'll see to it that you get what you need this time.
All the Best,
Sophie
[email protected]
The product was okay, but i had to pay 40$ extra on fees which i wasn't adviced of..
TVCMALL 回复2022-11-17
Hi our dear customer,
Yikes! I'm so, so sorry to hear that this happened.
At TVCMALL, we always want to put our customers first, and I apologize that we fell short this time. I'm sharing your feedback with our sales and product teams so that they know what happened, how it affected you, and what can be done to make sure this doesn't happen again.
I hope you'll allow us to make it up to you. If you'd like to talk more, please feel free to reach out to me personally at [email protected], and I'd love the opportunity to talk this through with you to make it right.
Thanks again for the feedback, and take care!
Sophie
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