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TVCMALL

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关于 TVCMALL

数据更新
网站
tvcmall.com
分类
电子与科技
所在地
中国
状态
待认证
近 12 个月
175 条评价
差评回复率
100%(257/257 条)
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商家自述

Wholesale Sourcing Customization Bulk Purchasing TVCMALL API New Arrivals Blog & News About Us: Whether you are just starting out or scaling an established business, we are here to drive your growth—because when one business thrives with our help, we all do. So let’s thrive. With over 1,000 reliable suppliers, we offer 1,000,000+ products online, 95% with no MOQ, and 10,000+ new arrivals every week. Our efficient shipment and service provide 3-5 day lead times, personalized recommendations, and dedicated 1-on-1 support, making sourcing faster and wholesale smarter. With 17+ years of expertise, 30+ leading European retail partners, and 10,000,000+ mobile cases sold annually, TVCMALL stands as your trusted and helpful wholesale partner. At TVCMALL, we live for the success of our clients, because our greatest fulfillment comes from boosting your growth—especially for independent online store owners, offline chain retailers, supermarkets, and online platform sellers. As Europe’s No.1 One-Stop Mobile Accessories Wholesaler, we empower growth with scale and service.

以上内容由商家自行提供,未经平台核实。

TVCMALL靠谱吗?

TVCMALL(tvcmall.com)在 OK.one 的综合评分为 3.2 分(满分 5 分),基于本站收录的 690 条用户评价,属于电子与科技分类,口碑一般。评价两极分化:52% 给出 4 星及以上,同时 28% 打了 1 星;商家回复了 100% 的差评;评价主要围绕产品、质量、价格。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable prices, wide product selection, and exceptionally prompt shipping times to various international locations around the world. Many people note that the items consistently match their online descriptions well, fit properly, and arrive securely packaged in good condition. Some reviewers were not happy with specific items, mentioning that certain electronics like remote controls or replacement screens did not work properly upon arrival. A few other people also felt that some goods were of poor quality, made of cheap faux leather, or arrived damaged during transit.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

I was fooled

I was fooled to buy an umpire's foldable chair. It was so small not even suitable for my two year old grandson. The quality of stainless steel braai set was much to be desired and cell phone back cases did not impress. While thetezare high levels if service tge quality if the good of their suppliers is not of high quality farming reputation of chinese products.

TVCMALL 回复2022-11-14

Hello Mogamad, First off, thanks for sharing your feedback. I'm really sorry that the products didn't meet your expectations. Clearly, we fell short, and I apologize. In the future, I'll make sure that our team launch more fantastic items. The last thing we want to do is let our customers down, and moving forward, we're going to do everything in our power to hold ourselves to that standard. Again, we're sorry we dropped the ball this time, but we hope you'll consider giving us another chance. Feel free to reach out to me at [email protected] and I'll see to it that you get what you need this time. Have a great day, Sophie

So far so good

So far so good. Items solid as advertised.

TVCMALL 回复2022-11-16

Hi Nene, Thanks for your review! I'm thrilled to hear that everything worked out for you. I'll be sure to pass that positive feedback off to our team. We take a lot of pride in our work, so thank you for taking the time to share how it's worked out for you. It means a ton to us. If you have any other comments, please feel free to reach out! Thanks again, Sophie

Arnaque !!!

hello, you never paid me back. money you never delivered my package I never buy from your website again. my bank told me you didn't send anything. I want my money selling thief My bank said you ain't sent nothing dirty thief

TVCMALL 回复2022-11-15

Hello Malek, Thanks for letting us know about your experience with the transaction with us. It sounds like we dropped the ball on the refund. I'm really sorry about that. Would you mind reaching out to me personally at [email protected] to tell me more details, I'll see to it that you get what you need this time. Thanks again for your feedback – I'm looking forward to the chance to make this right. Best, Sophie

somewhat satisfying

safe packaging, the delivery was on time

TVCMALL 回复2022-11-16

Hi Lia, Thanks for your review! I'm thrilled to hear that the packaging and delivery worked out for you. I'll be sure to pass that positive feedback off to our team. We take a lot of pride in our work, so thank you for taking the time to share how it's worked out for you. It means a ton to us. If you have any other comments, please feel free to reach out! Thanks again, Sophie

My order number was V20111000170

My order number was V20111000170. Tracking number 1340776102 and 6693365066 by DHL for this order. I paid for the order on 10 November 2020. They just provided two different tracking numbers but did not ship my order. After one week, they asked my to provide company name, and I provided. When I checked my order, I found shipment on hold. Finally after 10 days, they made a refund but $9.45 was less from the amount I paid. I informed about this and wanted to know what was the actual reason for not shipping my order, but no reply. TVC-Mall accepts order then paly with customer and finally refund with deduction. This is the business of TVC-Mall. I do not recommend to any one to shop with them.

TVCMALL 回复2022-11-15

Hi our dear customer, Yikes! I'm so, so sorry to hear that this happened. At TVCMALL, we always want to put our customers first, and I apologize that we fell short this time. I'm sharing your feedback with our sales and delivery teams so that they know what happened, how it affected you, and what can be done to make sure this doesn't happen again. I hope you'll allow us to make it up to you. If you'd like to talk more, please feel free to reach out to me personally at [email protected], and I'd love the opportunity to talk this through with you to make it right. Thanks again for the feedback, and take care! Sophie

Ordered multiple items

Ordered multiple items. The order took 3 weeks to arrive in the UK. Overall, good service. There is some problem with Paypal shipping address for the UK, so I had to pay by my card.

TVCMALL 回复2022-11-16

Hey Mr Zahid, Thanks for your feedback on the services reviewed! I'm thrilled to hear that you got overall good service. It means a ton to us. As for your comments about the problem with Paypal shipping address – that's great feedback! We really appreciate it. I'll pass that off to our financial team so that they can make effort to do it right next. Thanks again, and good day. Sophie

Appalling seller

Appalling seller. Claimed to have sent item - never have/ did. more than 50 days after purchase my 'tracking number' still says 'Sender preparing item. No response to multiple emails to Abby Wang - no follow up. no offer of refund. had to open a dispute via paypal to get my money back. buying from TVC MALL Its not worth it. you wont / dont get your item. Lots of chinese sellers are good and reliable - but this one is by far the worst I've ever dealt with. stick with Chinese sellers via ebay - you'll be better off. At the very least pay with paypal so you have some recourse months later when you've had the same experience i did. never again.

TVCMALL 回复2022-11-15

Hi Paul N, Thanks for letting us know about your experience with our products. It sounds like we dropped the ball on the shipment and follow-up service. I'm really sorry about that. I've passed your review on to your sales manager Abby to make sure this is addressed. Should you have any more comments, I'd appreciate the opportunity to hear them out and work with you to find the best solution here. My name is Sophie, and you can reach out to me any time at [email protected]. I look forward to talking with you! All the Best, Sophie

received a order after long delivery time

i have never received a order and the support doesn't answer and there is absolutely and and no prospect of a refund. i have choose the payment via paypal and the payment via paypal was made on 24 Mar 2020. Sry, I still received it. And everything was fine.

TVCMALL 回复2022-11-16

Hi Sven, Thanks for letting us know about your transaction experience with us. It sounds like we dropped the ball on the long delivery time. I'm really sorry about that. I've passed your review on to the delivery team to make sure this is addressed. Thanks also for your kind review for us. If you have any other comments, please feel free to reach out! All the Best, Sophie

First set of ear buds didn’t work

First set of ear buds didn’t work. They said they would send another set but I haven’t seen any shipping data. It’s been 7 days.

TVCMALL 回复2022-11-17

Hello Curtis, Thanks for letting us know about your transaction experience with us. It sounds like we dropped the ball on the replacement. I'm really sorry about that. Would you mind reaching out to me personally at [email protected] to tell me more details, I'll see to it that you get what you need this time. Thanks again for your feedback – I'm looking forward to the chance to make this right. Best, Sophie

could not get product to work

could not get product to work. so far unable to return. took forever to receive even paying expedited shipping

TVCMALL 回复2022-11-15

Hello JAN, Thanks for letting us know about your transaction experience with us. It sounds like we dropped the ball on the refund. I'm really sorry about that. Would you mind reaching out to me personally at [email protected] to tell me more details, I'll see to it that you get what you need this time. Thanks again for your feedback – I'm looking forward to the chance to make this right. Best, Sophie

Good website

Good website to order atiff

TVCMALL 回复2022-11-16

Hey Nikhil, I really appreciate you sharing your thoughts here and the great review. Making our customers happy is always at the top of our to-do list. Should you have any more comments, I'd appreciate the opportunity to hear them out and work with you to find the best solution here. And you can reach out to me any time at [email protected]. I look forward to talking with you! So we can have the chance to win your 100% satisfaction. Thanks again, and good day. Sophie

Expensive shipping costs for slow handling

Offering highly expensive shipping for a fast delivery, but knowing that there is some problem at the moment, but they still offer and charge for that. And, secondly, they dispatch the packet not before many days left. This means they charge you much money for a fast delivery which does not happen. And no apologise no anything! They just blame anyone else. I call this cheating or fraud!

TVCMALL 回复2022-11-14

Hey Pela, First off, thanks for sharing your feedback. I'm really sorry that the delivery didn't meet your expectations. Clearly, we fell short, and I apologize. In the future, I'll make sure that our team to work on a faster delivery. The last thing we want to do is let our customers down, and moving forward, we're going to do everything in our power to hold ourselves to that standard. Again, we're sorry we dropped the ball this time, but we hope you'll consider giving us another chance. Feel free to reach out to me at [email protected] and I'll see to it that you get what you need this time. Have a great day, Sophie

Absolutely furious

Absolutely furious. I placed an order on the 22nd of jan 2020 so I could have a Bluetooth adapter for me passing my driving test. This certain one got sent to me so I have ordered and paid £7.99. Still to this day I have not received what I ordered. I have emailed several times and been completely ignored, I have demanded a refund but honestly don’t expect one with how disgusting their customer service is not even being able to give us some indication when it will arrive. Honestly wouldn’t recommend to anyone at all.

TVCMALL 回复2022-11-15

Hey Beth, Thanks for letting us know about your experience with our products. It sounds like we dropped the ball on the delivery and after-sales service. I'm really sorry about that. Would you mind reaching out to me personally at [email protected], so I'll see to it that you get what you need this time and make sure that your voice can be heard promptly. All the Best, Sophie

Slow start

Had to chase to get information - but they did come good in the end, and the products, webcam & tripod, are good value for the price.

TVCMALL 回复2022-11-16

Hey Russ, Thanks for your feedback on the services reviewed! I'm thrilled to hear that you liked our products. It means a ton to us. As for your comments about the problem with untimely information – that's great feedback! We really appreciate it. I'll pass that off to our sales team so that they can make effort to do it right next and make your voice heard more promptly. Thanks again, and good day. Sophie

Horrible company in as the way they…

Horrible company in as the way they speak to you and answer to you message in 2 days , I paid extra money for dhl to be delivered quickly (2 - 4 days mentioned on their site) and it's camed after 2 weeks... if you can't deliver quick you have to mention on the website no ? Plus what i order in the picture and description is not mention is having a separate Bluetooth and i was thinking it is built-in the keyboard... horrible!!

TVCMALL 回复2022-11-14

Hi Adrian, Thanks for taking the time to write a review. I'm so sorry about the delayed shipping and reply. In the future, I'll make sure that your voice can be heard promptly. The last thing we want to do is let our customers down, and moving forward, we're going to do everything in our power to hold ourselves to that standard. Would you mind to reach out to me personally at [email protected] and I'll see to it that you get what you need this time. All the Best, Sophie

Time management

TVCMALL 回复2022-11-16

Hey Stephanie, Nice to hear from you and thanks for the time to review us. It sounds like we dropped the ball on time management. I'm really sorry about that. I've passed your review on to our team to make sure this is addressed. And you can reach out to me any time at [email protected]. I look forward to talking with you! So we can have the chance to win your 100% satisfaction. Thanks again, and good day. Sophie

The ordering and paying goes very well…

The ordering and paying goes very well and the items are send in the timeframe as predicted. The quality of my item was not 100% what i expected. It works but it does not fit 100% as the factory items. Time will tell if the item stays in place because it does not fit exactly lile it should.

TVCMALL 回复2022-11-16

Hi Sven, Thanks for your review! I'm thrilled to hear that the ordering and paying worked out for you. I'll be sure to pass that positive feedback off to our team. It means a ton to us. I also appreciate the feedback you have for us on the product quality. Our service is always improving, and we rely on valuable feedback like this to make it even better. Please feel free to reach out if you have any other comments! So we can have the chance to win your 100% satisfaction. Thanks again, Sophie [email protected]

Too many taxes for so unworthy goods

Too many taxes for so unworthy goods. They never answer my emails. I didn't receive my order.

TVCMALL 回复2022-11-15

Hello Despina, Thanks for taking the time to write a review. I'm so sorry about the unsatisfied services. In the future, I'll make sure that you get more considerate service. The last thing we want to do is let our customers down, and moving forward, we're going to do everything in our power to hold ourselves to that standard. Would you mind to reach out to me personally at [email protected] and I'll see to it that you get what you need this time. All the Best, Sophie [email protected]

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