Wholesale Sourcing Customization Bulk Purchasing TVCMALL API New Arrivals Blog & News About Us: Whether you are just starting out or scaling an established business, we are here to drive your growth—because when one business thrives with our help, we all do. So let’s thrive. With over 1,000 reliable suppliers, we offer 1,000,000+ products online, 95% with no MOQ, and 10,000+ new arrivals every week. Our efficient shipment and service provide 3-5 day lead times, personalized recommendations, and dedicated 1-on-1 support, making sourcing faster and wholesale smarter. With 17+ years of expertise, 30+ leading European retail partners, and 10,000,000+ mobile cases sold annually, TVCMALL stands as your trusted and helpful wholesale partner. At TVCMALL, we live for the success of our clients, because our greatest fulfillment comes from boosting your growth—especially for independent online store owners, offline chain retailers, supermarkets, and online platform sellers. As Europe’s No.1 One-Stop Mobile Accessories Wholesaler, we empower growth with scale and service.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable prices, wide product selection, and exceptionally prompt shipping times to various international locations around the world. Many people note that the items consistently match their online descriptions well, fit properly, and arrive securely packaged in good condition.
Some reviewers were not happy with specific items, mentioning that certain electronics like remote controls or replacement screens did not work properly upon arrival. A few other people also felt that some goods were of poor quality, made of cheap faux leather, or arrived damaged during transit.
If you live in the UK, Don't buy anything above £15!! You will be required to pay the duty.
After buying a Samsung S8 LCD for £140 + £15 for fairly swift delivery. I still had to pay an extra £40 duty at Leeds DHL Depot.
I should have just gone to Sumsung and had it fixed by them. It would have only cost me £180....
So, No I can't give a good recommendation here. Anyone starting a Mobile Phone/Tablet repair business would be better off going to somewhere else for their parts.
TVCMALL 回复2022-11-15
Hi Dane,
Yikes! I'm so, so sorry to hear that this happened.
At TVCMALL, we always want to put our customers first, and I apologize that we fell short this time. I'm sharing your feedback with our sales and product teams so that they know what happened, how it affected you, and what can be done to make sure this doesn't happen again.
I hope you'll allow us to make it up to you. If you'd like to talk more, please feel free to reach out to me personally at [email protected], and I'd love the opportunity to talk this through with you to make it right.
Thanks again for the feedback, and take care!
Sophie
Terrible. Still haven't received my phone. Was sent with the wrong name on it even though I had sent the postal details through 6 times was unable to get it right. Then realised the phone they said had been sent was not what I ordered. I ordered a phone with a black screen and they said they sent out 1 with a coloured screen. Now I have asked for this to be fixed. They have stopped replying to me. Paid extra for fast freight because needed it in a hurry. Should have been no longer than 5 days. It has been over 2 weeks. I want a full refund
TVCMALL 回复2022-11-17
Hello Jason,
I appreciate your detailed feedback here, and I'm sorry we let you down.
I want you to know that I reached out to your account manager, Ivy, to get a little more insight into what happened here. Clearly, we could have done better, and I'm sorry that we didn't live up to our promise.
We'll be doing to try to make this right for you. You can reach out to me, [email protected], for any questions that you have.
Thanks again for your feedback – I'm looking forward to the chance to make this right.
Best,
Sophie
Great customer service. I ordered one. They sent a wrong model. After communicating to them, they sent me a replacement via DHL Express. Will buy from them again.
TVCMALL 回复2022-11-17
Hello Tom,
Thanks for the positive review! And thank you for taking the time to review us!
It's always our goal to provide you with great customer service. Hope to hear from you more in the future, so we can thrive together.
Thanks again!
Sophie
Hi dear,
Thank you also, thank you for your great review and your time!
Hope to hear from you again, so we can thrive together, ^_^
Thanks again, and good day.
Sophie
I bought a one plus 5t display and it worked, but just for one day. And the taxes to import the Display we're 25% of the display so i would rather buy it from another page where i am sure the quality is netter and where i get warned that taxes may come before buying it
TVCMALL 回复2022-11-17
Hey dear customer,
Thanks for taking the time to write a review. I'm so sorry about the unsatisfied product.
At TVCMALL, we always want to put our customers first, and I apologize that we fell short this time. I'm sharing your feedback with our sales and product teams so that they know what happened, how it affected you, and what can be done to make sure this doesn't happen again.
Would you mind to reach out to me personally at [email protected] to tell me more details, and I'll see to it that you get what you need this time.
All the Best,
Sophie
Products were good but beware of the expedited shipping
Products were good but I paid for expedited shipping and the products did not arrive when they should have. Luckily I done it through PayPal and they helped me when the company refused to try and resolve the issue with me.
TVCMALL 回复2022-11-17
Hey JKN,
Thanks for taking the time to write a review, and I am sorry we let you down.
At TVCMALL, we value every customer, in the future, I'll make sure that your voice can be heard more promptly.
Would you mind to reach out to me personally at [email protected], and I'll see to it that you get what you need this time.
All the Best,
Sophie
I recently purchased a Thor 4 pro that looked great and worked for 2 days. I CANNOT CHARGE the watch. Nothing happens. It showed low battery sign for a day or so and now after a week it's totally dead. So disappointing! The watch looked good but without charging it's useless. My friends are not impressed. Maybe you can tell me how I can fix it if it is fixable. So at the moment rating is no stars. I hope the seller gets this because I've tried to email them but email bounces back. Not happy.
TVCMALL 回复2022-11-15
Hi Anthony,
Yikes! I'm so, so sorry to hear that this happened. The problem should have been solved by replacement or other ways, I'm sorry we let you down.
Would you mind reaching out to me personally at [email protected], or contacting your sales manager Ada directly, so we'll see to it that you get what you need this time?
All the Best,
Sophie
Paid extra $10 to have it shipped express and get it within 3-5 business days They didn't process the order for 5 days, so it took 2 weeks for me to get the package. Other than that, the product was great.
TVCMALL 回复2022-11-18
Hi dear customer,
Thanks for writing to let us know your thoughts about our delivery and products.
It looks like we fell short on the delivery – and that's not okay. I want you to know that I've spoken to our delivery team about this, and we're going to soucing more qualified partners to make sure this isn't an issue moving forward.
Also, I'm really glad to hear that you liked our product. That means a lot to us.
Thanks again for sharing your thoughts, and if you have any more comments, feel free to start a conversation with me at [email protected].
Best,
Sophie
The quality of the products I ordered found to be of really low. After I placed my order and paid for it online, they said by email that they didn't have all the products I had ordered and had paid for. The batteries they sent me was manufactured 3 years ago according to the date printedon them. Half of them didn't work at all. Very unsatisfied and disappointed.
TVCMALL 回复2022-11-15
Hi Joe,
I appreciate your honest feedback here, and I'm sorry we let you down.
I want you to know that I reached out to your account manager, Vicky, to get a little more insight into what happened here. Clearly, we could have done better, and I'm sorry.
We'll be doing to try to make this right for you. You can reach out to me, [email protected], for any questions that you have.
Thanks again for your feedback – I'm looking forward to the chance to make this right.
Best,
Sophie
Website was very easy to navigate and found multiple items to purchase quickly. My items arrived securely packaged and in good condition. The quality of the items may be lower than other options but then again so was the prices; which is why I was here in the first place. I will be returning to this site again in the future.
TVCMALL 回复2022-11-15
Hey Kurt,
Thanks for the positive review! We love hearing from our customers – especially when our service is able to make a positive difference to them.
I know our TVCMALL teams put a lot of work into that, so I'll be sure to pass your kind words off to them.
Thanks again, and we hope to hear from you again soon!
Sophie
Hi dear customer,
Thanks for your wonderful review!
It's really really nice to hear that. Good, trustly, quickly, we appreciate the kind words. How nice you are, hope to thrive together in the future, ^_^
Thanks again, and good day.
Sophie
Awful company, awful customer services. Send out damaged goods and won’t deal with it. Avoid this company as selling goods not fit for purpose.
TVCMALL 回复2022-11-17
Hello Alison,
We appreciate you writing the review.
Would you mind following up with me at [email protected] to let me know what name your account is under? I checked with everyone on our sales team, and no one recalls this happening. I want to get to the bottom of this to make sure we make things right.
Thanks,
Sophie
Did not deliver according to timeframe they had promised but much later
TVCMALL 回复2022-11-15
Hi Noneof,
Thanks for taking the time to write a review. I'm so sorry about the unsatisfied service.
Would you mind to reach out to me personally at [email protected] to tell me more details, and I'll see to it that you get what you need this time.
All the Best,
Sophie
[email protected]
One star , unfortunately. I ordered phone case and paid $14.68 for 2-4 days shipping . It was six days past when I tried to contact TVC - Mall and ask for shipping cost refund . Today is 17th day since I did it and no word from them ,yet . They just took unearned money and ignore my claim.
TVCMALL 回复2022-11-17
Hi, our dear customer,
Thanks for taking the time to write a review. I'm so sorry about the unsatisfied services.
In the future, I'll make sure that your shipping can be more prompt. The last thing we want to do is let our customers down, and moving forward, we're going to do everything in our power to hold ourselves to that standard.
Would you mind reaching out to me personally at [email protected] I'll see to it that you get what you need this time?
All the Best,
Sophie
[email protected]
Customer Services was very bad. They don't answer quickly . for me it took 11 days to ship my product.so this my first experience and it will be the last.
TVCMALL 回复2022-11-17
Hi Nada,
Thanks for taking the time to write a review. I'm so sorry about the unsatisfied services.
In the future, I'll make sure that your shipping can be more prompt and we answer quickly. The last thing we want to do is let our customers down, and moving forward, we're going to do everything in our power to hold ourselves to that standard.
Would you mind reaching out to me personally at [email protected] I'll see to it that you get what you need this time?
All the Best,
Sophie
[email protected]
I bought a product and it didn’t even work. But since the shipping cost 200, which is how much the product cost, it wasn’t feasible for me to return it. I am disappointed and really need to be more careful buying stuff online. Hard to tell what the product will be like until you get it.
TVCMALL 回复2022-11-17
Hey dear customer,
Thanks for taking the time to write a review. I'm so sorry about the unsatisfied shipping service.
At TVCMALL, we always want to put our customers first, and I apologize that we fell short this time. I'm sharing your feedback with our sales and delivery teams so that they know what happened, how it affected you, and what can be done to make sure this doesn't happen again.
Would you mind to reach out to me personally at [email protected], and I'll see to it that you get what you need this time.
All the Best,
Sophie
The shipment was disgraceful. It arrived faulty. And I can not get any help to return the item. The item is faulty and very dangerous.
TVCMALL 回复2022-11-17
Hey dear customer,
Thanks for taking the time to write a review. I'm so sorry about the unsatisfied shipment service.
At TVCMALL, we always want to put our customers first, and I apologize that we fell short this time. I'm sharing your feedback with our sales and delivery teams so that they know what happened, how it affected you, and what can be done to make sure this doesn't happen again.
Would you mind to reach out to me personally at [email protected] to tell me more details, and I'll see to it that you get what you need this time.
All the Best,
Sophie
Terrible service. Ordered some headphone, which arrived but stopped working within a couple of weeks. Contacted them via email and live chat multiple times but did not receive a response. They prefer to completely ignore you if any issues are raised. Appalling.
This is not a legitimate, reliable or customer friendly company. Avoid at all costs.
TVCMALL 回复2022-11-15
Hi Caitlin,
Thanks for taking the time to write a review. I'm so sorry about the unsatisfied product and delayed reply.
In the future, I'll make sure that your voice can be heard promptly. The last thing we want to do is let our customers down, and moving forward, we're going to do everything in our power to hold ourselves to that standard.
Would you mind to reach out to me personally at [email protected] and I'll see to it that you get what you need this time.
All the Best,
Sophie
[email protected]
Fast delivery, the quality of the camera could be better but for the low price it's OK.
TVCMALL 回复2022-11-22
Hey Radan,
Nice to hear from you and thanks for the time to review us.
It sounds like we dropped the ball on the product quality. I'm really sorry about that.
I've passed your review on to our product team to make sure this is addressed. And you can reach out to me any time at [email protected]. I look forward to talking with you! So we can have the chance to win your 100% satisfaction.
Thanks again, and good day.
Sophie
5-Stars for your Customer Service Department.
Received email upon payment with address confirmation.
Information on Customer Order Form was very detail.
Updates in term of emails notification were given before, during preparation and after goods were sent out from factory.
5-Stars for the very careful and secure packing.
4-Stars for goods received which was not up to my expectation upon usage. This could be due to the good's supplier or manufacturer that manufactured it much away from the OEM's specifications.
Item purchased: LCD Screen and Digitizer Assembly + Frame
TVCMALL 回复2022-11-17
Hey Albert,
Fantastic! Your review definitely impressed me, there are so many details, thank you for the effect!
I appreciate your comments on product expectations, we're always improving on that, so I'll pass this off to the product team to factor into future updates and enhancements.
Have a great day, and thanks again!
Sophie
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