Ulefone

Tray Crowe英国 · 写过 85 条评价 · 发表于 2019-12-27

Hmmm

Any 5 star review is basically fake as ulefone have a competition up on gleam asking for 5 star reviews for an entry

Ulefone pos service it's terrible

Ulefone pos service it's terrible. I have been trying to have a cell phone malfunction for 2 months, have sent dozens of messages and only have a dozen reply. And look at the date of the positive reviews ... They are all followed! It smells like fraud!

The phone is nice an affordable

Carlos Sosa美国 · 写过 1 条评价 · 发表于 2019-12-17

Its an excelent phone but It could ve…

Its an excelent phone but It could ve really better some functions don't work correctly... Stil a verte good phone for the profe

Silver Teede爱沙尼亚 · 写过 4 条评价 · 发表于 2019-12-15

Great powerful rugged phone

Good Products!

The last make you ever get ulephone is…don't get it forget it

The last make you ever get ulephone is a elephant in reality never buy a phone from this company you wasting your money thinking they are cheap they don't worth any peny bad phones and bad customer service ripping people off my story with them is very long and boring and wheel take me long time to explain my advice is to stay away from phone like this !¡!!! Run buy everything else but not Elephant phone is a joke

ULEFONE does not care about customers

I have buy a ulefone armor 6e and the phone give problems after only 3 months. First the software is terrible but the worst is the problem that i have with my screen and ULEFONE service does not respond to my emails. Such a shame

Eric Ballew美国 · 写过 4 条评价 · 发表于 2019-11-07

Horrible phones and customer service

Horrible phones and customer service. Purchased a Armor 3T 5 months ago and now I am experiencing software/hardware issues that render my phone useless at times. Ulefone only responded to one email and have not responded to any more and have not offered to replace the phone. So basically I am screwed out of $270. DO NOT BUY THEIR PRODUCT.

Never in your life get one of their…

Never in your life get one of their phones. I got a Ulefone once I am always hiking in moorland. I read about the Armor 2, which was I could afford, so I got it once it was said the phone could endure the outdoors really well. It didn´t. Now, it´s ok sometimes one of the handset could have a little damage, so it did not work. It´s fine. But I had it under warrantee and the company is impossible to reach out. I sent the handset back to them, they sent it back with a note saying it is not under warrantee, they won´t repair it. I have a new useless ulefone, no store in my city will repair it, and the company does not care. Paid 250 Euros for a trash an to be insulted. As a costumer, we can not let these companies to act like this. Do not get their products.

Armor 5.Tough but rubbish regarding everything else.

Armor 5.Tough as advertised. Useless customer support (China what do you expect) cannot download music or ringtones or upload pictures. Tried uploading a new driver which doesn't work. Will be going back to Samsung soon.

manuf6971印度 · 写过 15 条评价 · 发表于 2019-09-25

The worst aftersale service possible...

I should have first read trustpilot review before ordering one Ulefone Armor 3T and loose my money. The phone was great at first but after only 2 month of use, the power button start to make problem and the phone was switching on/off randomly. After a long and discouraging process to obtain the right to send it back to their HK repair centre at my own cost, I have wait 4 month with no reply ( the parcel reach them after 10 days ) to my weekly email, they have finally reply that the phone have been flooded and will not be repaired as it's out of warrantee in this case. It is one absolute lie as I've never immersed the phone in any kind of liquid.... So basically they have keep the phone and that all !!! After some search online I've find out in other reviews that it's the way that work their repair service. They find on reason to tell that your phone is not repairable and that it's your fault and out of warrantee !!! So please avoid this brand !

Lindsey Balague澳大利亚 · 写过 1 条评价 · 发表于 2019-09-15

The worse phone I ever had

The worse phone I ever had. Takes me over 2 minutes to open anything (from Google to apps) and trust me I don't even use social media! (Apps like the clock, calculator and so on) annoying as fu*K. I had a Doogee and it was the best phone ever so I decided to try Ulefone and it is my biggest technological regrets. AVOID

Ulefone Armor 5. Chinese crooks

Ulefone Armor 5. Bought from Banggood Aug 2018. Developed an unresponsive screen intermittent fault in July 2019 that is bad enough to render it unworkable (it works fine then stops working for hours). Up till then I absolutely loved the phone and I’m gutted it’s now basically useless. Banggood offered £55.00 as a part refund (phone cost £150.00). I reluctantly agreed to accept as they wouldn’t honour a basic 1-year warranty and send a replacement, and they said the money would be in my PayPal account in “72 hours”. That was 10 days ago and still nothing. Ulefone are even worse than Banggood and haven’t replied to any emails. Both companies are Chinese crooks, I’m afraid

I purchased a Ulefone Armour 3 from…

I purchased a Ulefone Armour 3 from Winn-Tech on Amazon about 4 months ago and the screen cracked across the top about a month ago. This phone was advertised as having a super tough screen but I drop it about 2 feet onto the soft floor of my truck and this happened. I have had the Casio GzOne and it's fell from much higher than than that onto concrete and never had a scratch. I have been trying to get Winn-Tech to warranty this with no luck at all. They want me to send them $35 for the new screen plus cover the cost of having it put in. Of course they have offered to fix it if I send it to them but the cost if doing that also comes out of my pocket. And this is my business phone do I can not be without it. Pretty lousy warranty if you ask me and the customer service at Winn-Tech reflects very poorly on Ulefone.

Nothing like it claims. Avoid

When I initially saw the specs I thought this phone would be great. I was so wrong. After waiting ages for it to arrive, it was apparent this phone is solidly built but that's where it ends. The screen is awful especially in bright daylight. Touch responsiveness is appalling, frequently rendering the device unusable. Call quality is also terrible. Still you get what you pay for but understand that this is a very poor phone and won't satisfy the requirements of people who will chose it for outdoor ruggedness.

Geisa Mendes丹麦 · 写过 2 条评价 · 发表于 2019-07-30

Bad phone ever

Low wifi speed

I bought a Ulefone Power 6 from Aliexpress, and received it on July 18, 2019. I immediately noticed that the wifi speed is slow. I did a wifi speed test, and it was shockingly low 15 to 17 mbps. All my other phones do 55 to 60 mbps. I tried so many things to no avail. Is there anyway this problem can be solved by a system update?

I am finding it very difficult to…

I am finding it very difficult to understand why so many reviews are so negative. Maybe I have been lucky, but I have had a Ulefone Power 1 and Ulefone Power 3s. Both were good phones - especially for the money. The Power 1 worked well for a year, but then the GPS stopped working. I purchased a replacement from another Chinese company, but this was hopeless. For the last 14 months or so, I have been running a Power 3s. I have not had any problems with this 'phone. The only reason that I have not given 5 stars is because Ulefone are hopeless at releasing software updates for their phones! So pleased that I have ordered a Power 6 - the lead time is quite long, but I am looking forward to receiving it.

Do not buy this phone as the customer…

Do not buy this phone as the customer service tech support is the worst. I bought the Armor 6 and was transferring from Samsung S8. When I was able to show their tech support that there was a problem in moving from Samsung to Armor, they did their own internal test and also confirmed there was a problem (I have emails to prove this) they immediately ceased responding and after a week and a half of their confirmation of the problem, I sent a follow up email everyday and still no response. Absolutely shocking.