Ultra Mobile（ultramobile.com）在 OK.one 的综合评分为 3.3 分（满分 5 分），基于本站收录的 104 条用户评价，属于电子与科技分类，口碑一般。评价两极分化：56% 给出 4 星及以上，同时 32% 打了 1 星；商家回复了 89% 的差评。数据最后更新于 2026-08-10。
Thank you for contacting Ultra Mobile. We apologize for any inconvenience you may have experienced with the service and wish to offer you assistance. Please contact us through live chat at ultramobile.com or by calling our customer support number 888-777-0446. We are available 7 days a week from 5 am to 7 pm PST. We’ll be able to better support you through those options.
以非常低的价格提供优质的服务，而且还有非常好的促销活动
We're so glad to hear you appreciated our service and promotions. Thank you for your wonderful feedback!
We truly value your positive feedback!
如果有-100star 我会给-100star 根本没有帮助 我找不到我的手机 想先暂时停止服务 打电话给客户服务部 她正在问我手机的IMEI 如果我有电话 为什么我要打电话给你们停止服务 根本没有意义
Thank you for contacting Ultra Mobile. We apologize for any inconvenience you may have experienced with the service and wish to offer you assistance. Please contact us through live chat at ultramobile.com or by calling our customer support number 888-777-0446. We are available 7 days a week from 5 am to 7 pm PST. We’ll be able to better support you through those options.
We are glad you are enjoying our services. Appreciate your review!
A) 能够根据需要使用不同号码的双 SIM 卡设备，使我能够准确跟踪负面行为者/肇事者 以及他们的人工智能增强VPN产品。 B) 这样，他们就必须对 FCC 和 FTC 负责。
Thank you for contacting Ultra Mobile. We apologize for any inconvenience you may have experienced with the service and wish to offer you assistance. Please contact us through live chat at ultramobile.com or by calling our customer support number 888.777.0446. We are available 7 days a week from 5 am to 7 pm PST. We’ll be able to better support you through those options.
重新加入 ultra mobile 真的很容易，我和他们在一起 12 年了，愚蠢的是我离开了 1 年，那是一场噩梦，所以我很高兴回来，很棒的客户服务，合理的计划，一切都又好了......谢谢
We are so happy to welcome you back! It's wonderful to hear that you're pleased with our customer service and phone plans. We appreciate you choosing us again and look forward to continuing to provide you with excellent service.
他们必须在客户服务方面做一些事情。代表们很难理解。英语可能不是第一语言，这很好，但理解力较低，很难获得所需的支持或解决。每次我打电话都会发生这种情况。
Hello, Thank you for contacting Ultra Mobile. We apologize for any inconvenience you may have experienced with customer service. This is not the experience we want you to have when using our service. Since we are unable to provide direct support here, please contact us through live chat at ultramobile.com or by calling our customer support number 888-777-0446. We are available 7 days a week from 6 am to 6 pm PST. We appreciate your understanding and look forward to resolving any concerns you may have. Have a great day!
服务略高于平均水平。价格合理。客户服务不存在。
Hello, Thank you for contacting Ultra Mobile. We apologize for any inconvenience you may have experienced with customer service. This is not the experience we want you to have when using our service. Since we are unable to provide direct support here, please contact us through live chat at ultramobile.com or by calling our customer support number 888-777-0446. We are available 7 days a week from 6 am to 6 pm PST. We appreciate your understanding and look forward to resolving any concerns you may have. Have a great day!
太棒了，我昨天联系的所有人都对我很好，很有耐心，即使我不知道如何进入所需的网站，Zina 也花时间帮助和指导我，直到我做对，这一切都要感谢她和 Maricel，两人都提供了很大的帮助。
We are so happy to hear about your positive experience and that our team was able to provide such helpful and patient assistance. We truly appreciate you sharing your kind words!
That's great to hear!
优秀的客户服务！我过去两次与你们代表的互动都是彬彬有礼、知识渊博且异常耐心的。我特别想认识一下布兰妮。她专注地倾听，彻底解决了我所有的担忧，并在我们的互动过程中表现出了出色的专业精神。她出色的举止、耐心以及帮助客户的奉献精神使她成为贵公司的巨大财富。
We are so happy to hear about your excellent experience with our customer service team! It's wonderful to know that our representatives were courteous, knowledgeable, and patient. We appreciate you taking the time to recognize one of our team members for their outstanding professionalism and dedication. Thank you for your kind words and valuable feedback.
Thanks for your positive review, Abu!
非常差且低效的支持…2 级团队没有拨打备用给定号码，并以多次尝试联系用户的虚假声明关闭了该号码。即使在正确确认所有信息后，他们仍然在票上撒谎，说信息不正确，而没有提供任何详细信息，哪些信息不正确……支持团队充满了效率低下的人，不愿意为真正的投诉提供解决方案 ———阅读ultra的回复后更新如下—— 我曾多次拨打该号码，在获得零帮助后，被迫强调您的效率，以便其他人远离超。如果您想解决我的问题，可以联系我……请参阅 tkt # L2-504780……请阅读所有详细信息，如果您可以解决问题，请仅拨打此处提供的号码给我打电话。再次强调，您的团队多次尝试联系我的说明绝对是错误的
Hello, Thank you for contacting Ultra Mobile. We apologize for any inconvenience you may have experienced. This is not the experience we want you to have when using our service. Since we are unable to provide direct support here, please contact us through live chat at ultramobile.com or by calling our customer support number 888-777-0446. We are available 7 days a week from 6 am to 6 pm PST. We appreciate your understanding and look forward to resolving any concerns you may have. Have a great day!
是什么让 Ultra mobile 对我来说非常有用 识别垃圾电话；垃圾邮件/诈骗电话都有标签，这样我就不用再头疼地接听它们了。感谢超级移动。问候， 奥卢塞伊·奥卢德
We're so glad to hear that our spam call identification feature is providing you with such a valuable and headache-free experience. We truly appreciate your positive feedback!
我妈妈已经使用 Ultra Mobile 好几年了。她在紧急情况下使用手机。她手机上的屏幕坏了，而且由于他们只发送短信（不知道为什么他们甚至费心存档电子邮件......至少用它来向某人发出有关付款失败的最后警告或提醒），她显然没有看到有关逾期付款的短信。并不是说她不愿意为此承担责任，但她年纪大了，她花了一段时间才得到一部新手机。她忽略了，这种事发生了。她最后一次支付通话费是在三月份的某个时候。话虽如此，Ultra Mobile 已终止了她的帐户，并且她再也无法重新开设该帐户。即使提出提前支付 6 个月到一年的费用，他们也不会重新开设账户。曾经。这是什么样的业务和客户服务？可怕！客户服务代表非常好......在我完成正在进行的人工智能提示后......但说他或任何主管都可以做任何事情。即使在成为客户多年之后。很高兴收到某人的回复，但如果我这样做，他们只会给我之前拨打过的客户服务号码，并要求人工智能帮助我。完全是垃圾！这就是我们生活的世界，大多数公司都是这样，别在意！
Hello, Thank you for contacting Ultra Mobile. We apologize for any inconvenience you may have experienced with your mom's account. This is not the experience we want you to have when using our service. Since we are unable to provide direct support here, please contact us through live chat at ultramobile.com or by calling our customer support number 888-777-0446. We are available 7 days a week from 6 am to 6 pm PST. We appreciate your understanding and look forward to resolving any concerns you may have. Have a great day!
接到通知后三天没有收到SIM卡，我打电话给客服确认。后来我了解到 Ultra mobile 不会通知客户延迟交货的情况。建议前往零售店以相同的促销价格购买新计划。去了第一家店，价格比网上高很多。我再次打电话给ultra，这位代表告诉我，商店的价格不同，不会兑现我支付的价格，即使这是他们的错，SIM卡延迟了一周，而之前的代表告诉我价格会是一样的。让我检查不同商店的价格。我浪费了时间去了 4 家不同的商店，它们的价格都比我最初在网上支付的价格高得多。 Ultra mobile 不可靠，他们没有按时运送 SIM 卡，也不会兑现我支付的价格。浪费我的时间！
Hello, Thank you for contacting Ultra Mobile. We apologize for any inconvenience you may have experienced with your order. This is not the experience we want you to have when using our service. Since we are unable to provide direct support here, please contact us through live chat at ultramobile.com or by calling our customer support number 888-777-0446. We are available 7 days a week from 6 am to 6 pm PST. We appreciate your understanding and look forward to resolving any concerns you may have. Have a great day!
共 104 条符合条件的评价