Most reviewers were somewhat happy with their experience overall. Consumers often appreciate the attractive clothing designs, comfortable fits, and wide variety of fun styles available for everyday wear. People frequently mention that many purchased items look just like the promotional photos and feel nice to wear.
However, some reviewers were not happy with the strict return policy, noting that exchanges and refunds are difficult to get. Customers also pointed out that items sometimes arrived damaged or incorrect, while delivery services occasionally caused frustrating delays. Additionally, shoppers experienced unexpected sizing discrepancies, finding that clothes frequently turned out much smaller or larger than expected.
I purchased a top that said polyester/denim. The picture looked like denim with the sleeves rolled up black inside like denim. The top I received had NOdenim in the fabric, with inside white when sleeves rolled up. The fabric was 100% polyester. Since it was nit as described on your website I requested a free return shipping label but was denied.
Uoozee 回复2026-07-21
Hi Anita, we're sorry the top didn't match the description on our website. Please email us at [email protected] with your order number and reference "Trustpilot — Anita Lindsley" — our team will look into this and get back to you with a proper solution. Thank you for your patience.
This company has demonstrated poor customer service. I am still awaiting a refund for an order placed four months ago. They have declined to accept the return of the clothing item for a full refund and have offered only $100.00 out of the total $246.00. I advise potential customers to exercise caution when dealing with this company. I am currently still awaiting my refund.
Uoozee 回复2026-07-21
Hi rosetta, we're truly sorry for the delay with your refund — four months is far too long, and this is not the experience we want for any customer. Please email us at [email protected] with your order number and reference "Trustpilot — rosetta jennings" — our team will look into this and get back to you with a proper solution. Thank you for your patience.
I love my outfit…, the colors are brilliant and the design is uniquely special!! The outfit fit fits perfectly in its true size. Honestly it looks better than what I had expected, I could not be more pleased and satisfied!!
I ordered 4 dresses from Uoozee in March of this year. I only received 2 dresses. So I waited until April thinking the other 2 dresses would arrive soon. Well, they didn't, so I emailed them. They did email me back saying that the dresses came in 2 separate packages. I only received one package though. The second package, the tracking number they gave me, didn't even exist. I then went on my PayPal and looked for the second package. I didn't receive a package from them on the date they claimed. So then I went and looked on PayPal for the first package i received. It was there. But guess what?!!
They put down that i received the 4 dresses in the first package.
WHAT SCAMMERS!!!!! I'm out $75 because of that lie!!!
I do NOT recommend buying from this company!! Quality is cheap and prices are to high!! Not worth the money, and they lie!!!!
Guys , I recommend Halara Company!!!
Very nice clothes, great quality. Nicely packaged. And prices are reasonable.
STAY AWAY FROM UOOZEE!!!!!!!!!!!!!!!!!!!!!!!!
Some items arrived as pictured, but ran a little small, despite using the sizing chart and sizing up. Some fabrics pictured appeared to be more like a jersey or gauze, but were simply printed on cheaper fabric. There's no way to look at the fabric in enlarged detail.
Fortunately, no need to return anything, but I am reluctant to order anything again due to the inconsistencies in quality.
First order was long in coming but quality was average. Second order was not good at all. Quality was the WORST I have ever seen. No way to return and very disappointing to say the least. I will not ever order again.
You sizes run very small compared to the US sizes. You should inform your customers before they purchase.
Uoozee 回复2026-07-21
Hi Valued Customer, thank you for your feedback, and we're sorry the sizing didn't match your expectations. Please email us at [email protected] with your order number and reference "Trustpilot — Valued Customer" — our team will look into it and get back to you with a proper solution. Thank you for your patience.
My order still has not arrived and no one at this business cares enough to check it out VERY VERY VERY disappointed
Uoozee 回复2026-07-21
Hi Judy Kessinger, thank you for reaching out, and we're truly sorry for the frustration and lack of response so far. Please email us at [email protected] with your order number and reference "Trustpilot — Judy Kessinger" — our team will look into it and get back to you with a proper solution. Thank you for your patience.
I never received my purchase and this is the 3rd time I have brought this to your company’s attention, please help
Uoozee 回复2026-07-21
Hi Consumer, thank you for reaching out again, and we're sorry your order hasn't arrived yet after multiple attempts to contact us. Please email us at [email protected] with your order number and reference "Trustpilot — Consumer" — our team will look into it and get back to you with a proper solution. Thank you for your patience.
SCAM !!!
PURCHASED PRODUCT. WANT TO RETURN PRODUCT THEY DO NOT ANSWER ANY EMAIL. CONTACT VIA EMAIL NO ANSWER. CONTACTED ON FACEBOOK PROMISED SOMEONE WOULD RESPOND TO MY REQUEST FOR RETURN IN 24-48 HRS. SCAM
Uoozee 回复2026-07-21
Hi Gail Matles Kirkland, thank you for your feedback, and we're sorry for the difficulty you've experienced reaching us about your return. Please email us at [email protected] with your order number and reference "Trustpilot — Gail Matles Kirkland" — our team will look into it and get back to you with a proper solution. Thank you for your patience.
I purchased 4 items on April 9 and only received 3. Two items I want to return but having trouble returning. them.
I purchased 4 items on April 9, 2026. I received 3. One loose buttoned contrast white/red top on order 126074 I have has not received yet. Two of the items I received were too large when I put them on (I did purchase XL based on the measurement chart). I have tried to return them, but I was told that the cost to send them back to you (China) may be large, so I was offered $28.00 and asked to keep the garments. I would keep them If I could alter them, but I would have to pay to have them altered. The quality of the material is not as I expected either. Based on my experience, I would be reluctant to order from this site again.
Ordered a green pair of trousers , in good faith trying to return them , they are not really interested I beleive the trousers were over £45 & they have offered 8 in return . The trousers are miles too big for me so cannot use them . This is an insult . I have never been treated this way as a customer. This is not the way to keep customers
Uoozee 回复2026-07-21
Hi Mrs Pauline Mohamed, thank you for your feedback, and we're sorry the trousers didn't fit and that the return resolution fell short of your expectations. Please email us at [email protected] with your order number and reference "Trustpilot — Mrs Pauline Mohamed" — our team will look into it and get back to you with a proper solution. Thank you for your patience.
I always receive what I ordered. You have reached to me before you send an item that may not be what I ordered. You also give a chance to comment on an item. Your delivery service is fine but I wish I could receive items faster. You always tell me about how many days it will take to receive an item.
I love the variety of items that you sell. There always something for ALL ages.
Stylewe
Buykud
Commense
MICAS
Fehaute
Soolinen
Halara
Modesees