Veaul.com is the global online retailer with an affordable item for wedding stuff. Such as Wedding Dress, Bridal Accessories, Formal dress & Shoes. We also provide custom-made service, If you wanna get a perfect fit dress with affordable price, Veaul is the good choice.
Veaul（veaul.com）在 OK.one 的综合评分为 2.4 分（满分 5 分），基于本站收录的 173 条用户评价，属于购物与时尚分类，口碑较差。58% 的评价为 1 星，差评比例偏高；商家回复了 7% 的差评；近 12 个月新增 8 条。数据最后更新于 2026-10-25。
Hello, I’m trying to reach you guys but I can’t. The email you provided is wrong and I can’t call the number. I want to cancel my order, I emailed Veaul but it said it didn’t send. My order number is 000004947. Please cancel this order and return my money.
Very very bad wish I could have given it even less stars, the dress arrived late made with very cheap materials and the customer service is just a slap in the face. Does not recommend you are better off buying a 10$ dress from wish than spending 200$ for the same quality
No I still haven't recieved the money back, to wich bankaccount did you sent it to? Once I get my money back I will delete the reviews but I hope in the future the compony Veaul will do beter by repsponding back and sent money back..
i am very worried about my dress.. i ordered it on the 11th and i ordered fast shipping.. the dress inst here yet and i need it by the 21st. i have nothing against the company i just really need this dress asap. my order also says in production but when i ordered it it said in stock.... please hurry😭😭😭😭💔💔💔💔💔 order number is #000004320
Dear Faith Hansen Please no worry, we can see you already received your cocktail dress, Please let us know if you have any questions. We have chat service in our shop, We also provide phone serice +86 28 64555755. Please feel free to contact us. Thank you for shopping from veaul.com Best regards Veaul Team
This dress came exactly as pictured! The color, the cut, the fit... My advice, Be sure to match your measurements to the measurement guides for each dress to ensure that you get the right size. Im a true 16W but I in matching my measurements, I was an 18W and the fit was spot on, please select the size according their size chart, their website showned very clearly.
I ordered a dress from veaul, The dress was delivered early and its so gorgeous. It fit perfectly. The details on the train looks so beautiful. Its a very beautiful dress, Im glad I ordered it. very pleased with my order and I appreciate it for delivering it on time I recommend this site for everyone who is interested in ordering anything they desire thank you for it keep this standards
Pictures do not do this dress justice. It is breathtaking! I love all the small details that don't really show in pictures. I chose white with black trim and I cant wait to wear it. I will be having it bustled soon and will post more pictures once that is done, but here cannot upload pictures. I, like a lot of people, received my dress two weeks earlier than expected. Well worth the chance I took ordering this dress. I had never even tried on a wedding dress but fell in love with this one so I decided to take a risk...well worth it if you ask me!!! I would highly recommend ordering from this company. I haven't had a chance to steam it so it is slightly wrinkled from shipping.so good of urs services
Amazingly beautiful dress. Ordered as custom to fit and dress was still too big in most places. Needed larger sleeves for this plus sized order. Overall, I am very happy with this dress. Everyone was wowed by it. It was made well and wasnt too heavy. For our dance it moved very nicely. Love it!HAVE A GREAT TIME
The dress was everything we hoped it would be! It was a little tight in some spots (waist) and we were not able to properly alter due to delayed delivery but overall the dress was BEAUTIFUL!! Order early to ensure you receive on time. The dress was everything we hoped it would be! It was a little tight and we were not able to alter due to delayed delivery but overall the dress was beautiful!! Order early - at least a month before the date of your event for any specified alterations needed. I will definitely order from this company again. When I had questions, they answered and communicated with me as requested until my answers were resolved.
Excellent products are available here all types wedding clothes are available here and they are of less cost compared to other sites I brought blue color dress here and they exactly fit to me and always happy to wear it
I brought clothes for my sister wedding and I got a good experience from them as I ordered and got products with in 4 days and they are of good quality and of less price and they also provide the good discounts for the packages,coupons,drop price offers all available here I love to buy clothes from them thank u
I ordered wedding shoes for my mom in the month of May and she’s asked me today when will they be here I went through my email and it said I left the shoes in my cart at checkout but I remembered paying for them. So I went and made another order and after it said it received my order but I got no confirmation email or anything. Then I went into my account and looked up my ordered then two ordered popped up the one I just made which still said on hold and another the same shoe for standard shipping under today’s date. The status was pending. I just wanna be able to cancel the on hold order since I’m guessing something went wrong and keep the pending order and be able to track it. I really need those shoes later this month and I paid twice! Please help.
Dear Erika Please provide me your order number , Then I can help you check; About the "pending" status order, We will not processing it, cause that mean the payment was not successful. In our shop, you can use https://www.veaul.com/contact to submit a ticket, We will reply ticket in 8 hours, so it's easy to get in touch with us. Best regards Veaul Team
I haven’t gotten my dress and it’s now been 7 days. We got expedited shipping and if it doesn’t come by Friday I won’t be able to wear it to prom. It’s under my dads name Jesse Roldan. My order number is 000003876, if someone could call me or email me back @brianaroldan28gmail.com or @484-719-0581. starting to think this is a shell company. Please email or call me directly so I can confirm the arrival of my package.
I ordered a dress and they send message The dress lace was out of stock😡 No dress, no money and no more answer 😡😡😡😡😡😡
Hello, Dear Alin At first, we apologize to let you have a not good EXP. We use your name "Alin" to search in our system, but we cannot find out your order, Hope you can provide us a order number, then we will processing for you very soon. You can also contact us here: https://www.veaul.com/contact, then our system will create a ticket for you. Our after-sale group will check all the ticket everyday. Our telephone number shows everywhere: 86 28 64555755 We do not rule out the possibility of missing a refund, if it is true, when you get this review email of trustpilot, Please contact us, you can call us directly to provide your order number. then it's easy to help you figure out this problem. By the way, We are not spam , We running our business so many years, we cannot do this for our customers, We uphold the principle that our customers are God and operate our stores. If a company is operating like this, How can it survive? If we really made this mistake, please contact us asap. Best Regards Veaul Team
I ordered a wedding dress from them and can't understand why my order is "on hold". I have attempted to contact them 3 times now with no response. They supposedly have live chat as an option but it's actually just the exact same thing as their email contact which they don't respond to. I'm extremely disappointed as I definitely had my heart set on this dress.
Dear Noelle The reason why the order status is "on hold" because of your credit card bank, disable you make international payment, Please make a call to bank, Ask them active, then you can place order successful. And you can contact us via account ticket system, We will reply in 8 hours, also we have online chat service, you can chat with us. Sorry for making you have bad experience. Best regards Veaul Team
I placed an order back on January 28th. I paid an extra $50.00 for expedited shipping. Here it is February 20th and still no dress. I requested the refund of the extra $50.00 since it should not be considered expedited if it takes almost a month to ship an item. They refused!!! They claimed it is due to the Chinese Holiday.. There was no info about the Chinese holiday when I ordered the dress. They as a courtesy should refund the $50.00. I am not asking for a full refund unless I do not receive the dress by Friday. Than it will be pointless since at that time my daughters sweet 16 will be ruined for no dress and a bad company who does NOT care about its clients.
Dear Kristy We apologize for this, In these days, All the people will have holiday here, including DHL, FEDEX, UPS delivery company here, they will all on holiday, Even the dress was ready, but cannot shipped it out. At our website, we have posted a notice at our whole web to notice customer from 1st Feb to 20 Feb 2019, during these days, all the order will delay. No worry, we will refund you money, Very sorry to let you down. Best regards Veaul Team
Do not purchase anything from this company. The dresses are not even slightly close to what is pictured. Very poor quality and craftsmanship. The $200 dress that we purchased looks like a 4 year old made it They are refusing to refund our money!
Hello there, We feel sorry for the situation. We'd like to check your case and offer assistance. Unfortunately we could not find any order under your name, please would you mind specify your order number? We'll be glad to assist you, Thank you very much
Such a awesome deal with veaul ....love it soo much.. Excellent fabric with 200% stratification ...😍👌.and their response,care ,suggestions their is no words to say.... Loved it... Again again again again again again......... Going to shop with them ....love u guyzzz.u made my wedding awesome😍😍😍😍🤗👌👍
I am in awh! The dress is perfect. So well made just as picture and high quality. I used it on my wedding day and felt amazing. Thank you! It came mutch soner than exspekted. Woderfull experience using this site. I will absolutly order again( and again and again) WELL DONE !
Extremely kind and efficient service. I would recommend Veaul to every girl out there wanting to look stunning at an affordable price! Plus, if you have any questions their staff are so friendly, helpful and approachable. Awesome online shopping experience!
Thank you for your reviews. Veaul will keep working harder, Bring more beautiful dress and good service to all customers. Best regards Veaul
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