Vehicles For Veterans

Hi Jamie, Thank you for your donation and for taking the time to share your feedback. We understand how frustrating it can feel when the final sale price comes in lower than expected, especially when you donated a vehicle that was running and in usable condition. Based on the VIN and details provided, your truck is a 1998 Chevrolet 1500 with over 200,000 miles. Vehicles in this age and mileage range, even when they run well, typically sell in a more limited market and often at lower auction values. Factors like mileage, age, prior use (including farm use), and regional demand all play a role in the final sale price, which can vary from private party estimates you might see online. We also want to clarify that Vehicles For Veterans operates as part of the Car Donation Foundation, a 501(c)(3) nonprofit. A substantial portion of proceeds goes directly to supporting veteran programs, and we are committed to transparency in how those funds are distributed. We’re truly grateful you chose to donate your vehicle, and your contribution does make a meaningful impact for veterans and their families. If you’d like, we’re happy to walk through the sale details with you directly. Thank you again for your support.

您好Thomas， 感谢您的服役，也感谢您抽出时间分享您的反馈。 根据取车时提供的信息，摩托车被记录有座椅撕裂、其他外观问题，并且由于发动机问题无法启动。车况在拍卖结果中起着重要作用，尤其是对于较老的车辆，这些因素会影响最终售价。 所有捐赠车辆均通过独立的公开拍卖出售，最终价格由当天在场的竞拍者决定。 unfortunately，我们无法控制竞价或最终售价。 我们还希望回应关于本组织是诈骗的说法。Vehicles for Veterans是一个合法的国家车辆捐赠项目，已帮助筹集数千万美元支持服务退伍军人及其家庭的非营利组织。多年来，车辆捐赠所得已帮助支持了包括United Service Organizations、Gary Sinise Foundation、Pat Tillman Foundation、Semper Fi & America's Fund和Wounded Warrior Project在内的多个组织。捐赠通过持牌拍卖行处理，捐赠者会根据IRS规定收到适当的税务文件，所筹资金用于支持帮助退伍军人及其家庭的计划。 我们理解拍卖结果有时可能令人沮丧，但流程是透明且受监管的。如果您需要关于拍卖或税务收据的任何额外文件，我们的团队很乐意提供。 我们确实感谢您的捐赠以及支持帮助退伍军人计划的心意。

Hi Kathy, Thank you for reaching out, and I am sorry for the frustration. Based on what you described, it sounds like you may have received the preliminary acknowledgment email rather than the final tax receipt. The preliminary note uses a placeholder amount until the vehicle is sold. After the sale, we send the final receipt with the actual sale price and your IRS Form 1098 C. I could not find your donation under the name Kathy Kitts. Please email me at [email protected] the donor details used when you submitted the donation so I can pull up the record right away. Helpful items include the full name on the donation, the best phone number, the email used on the form, or your reference number. For context, our most recent 2019 Mercedes donation sold for almost $15,000, so I want to make sure we locate your file and confirm where things stand in the process. Once I have your details I will look it up and get you a clear answer. I appreciate your support of veterans and I will get this sorted for you.

您好Mary， 您的车辆于10月10日在拍卖中以2,600美元成交。IRS要求提供您的社会安全号码以开具1098-C表格，该请求已于上周四通过邮件发出。一旦我们收到您的邮件回复或您通过我们的安全热线来电提供SSN，我们将邮寄您的2025年税务用1098-C表格。 希望这能缓解您的担忧并澄清流程。对于沟通中造成的任何沮丧我深表歉意——这从来不是我们希望听到的，我们将把您的反馈分享给管理层以帮助未来改进。 再次感谢您的反馈，以及您对Vehicles for Veterans的慷慨捐赠！