Dear Customer,
Thank you for your positive review! We are delighted to hear that you are satisfied with the easy installation, clear information, design, and materials of your furniture. We truly appreciate your support.
Kind regards,
Elyn
vidaXL
D
Daniela Cimpeanu · 写过 1 条评价 · 体验于 2026-07-29 ·
★★★★★
非常好!!!
vidaXL 回复2026-08-05
Dear Customer,
Thank you for your positive review! We're delighted to hear that you had a very good experience. We truly appreciate your support.
Kind regards,
Elyn
vidaXL
R
Roberto J · 写过 1 条评价 · 体验于 2026-07-01 ·
★★★★★
可靠的家具
在他们家买了很多家具,质量好,价格公道。我想说的唯一缺点是组装说明可以更详细。
vidaXL 回复2026-07-22
Dear Customer,
Thank you for your positive feedback. We are delighted to hear that you are satisfied with the quality and fair pricing of our furniture. We are sorry that the assembly instructions were not detailed enough and would be happy to assist you. Please feel free to contact us at [email protected].
Kind regards,
Elyn
vidaXL
E
Eduard Dimitriev · 写过 1 条评价 · 体验于 2026-07-09 ·
★★★★★
我的配置有问题...
我的帐户配置出现问题,一个月后仍未解决
vidaXL 回复2026-07-22
Hello Eduard,
Thank you for your review. We are sorry to hear that the issue with your account configuration has still not been resolved after such a long time.
We understand how frustrating this situation must be. We have reviewed your case and are working to ensure it receives the necessary attention. We have also contacted you privately to assist further and provide updates.
Andreea
vidaXL
Hello Bogdan,
Thank you for your review. We are sorry to hear that you were not fully satisfied with your experience.
I have reviewed your order and can confirm that it was delivered on the 6th business day after it was placed. Nevertheless, I understand that the delivery took longer than you expected, and I apologize for the inconvenience caused.
I have also contacted you privately to discuss the matter further.
EDIT: I am glad I could be of help!
Andreea
vidaXL
P
Pătru Viorica · 写过 2 条评价 · 体验于 2026-06-01 ·
★★★★★
非常好的镜子
非常好的镜子。非常好的服务。我只会根据要求应用背部配件。
vidaXL 回复2026-07-14
Dear Customer,
Thank you for your positive feedback. We're delighted to hear that you're happy with the mirrors and our service. We appreciate your suggestion regarding the back accessories, and if you would like to share more about your experience, please contact us at [email protected].
Kind regards,
Elyn
vidaXL
Hello Oana,
Thank you for posting your review.
We are sorry for the inconvenience you experienced.
I have reviewed the situation and already contacted the Altex platform regarding your refund. I am pleased that we were able to identify the issue and resolve the blockage so quickly. The refunded amount will be visible in your account as soon as Altex completes the processing on their side.
EDIT: Thank you kindly for editing your review. We are happy we could make a positive difference! Looking forward toa great collaboration!
Andreea
vidaXL
D
Dima Andrei Florin · 写过 1 条评价 · 体验于 2026-06-19 ·
★★★★★
交货如期进行
交货如期进行。质量很差。产品的价格很好。
vidaXL 回复2026-07-06
Hello Andrei,
Thank you for your review. We are pleased to hear that your delivery arrived on schedule.
At the same time, we are sorry to learn that the quality of the product did not meet your expectations. We have contacted you privately to gather some additional information and better understand your concerns so we can look into this matter further.
EDIT: We are happy we could be of help!
Andreea
vidaXL
Hello Silviu,
Thank you for your feedback. We are sorry to hear that the product did not meet your expectations and that you experienced issues with the screws and the finish of the glass panel.
We have reached out to you requesting some additional information so we can investigate this matter further and look into a suitable solution. We look forward to your reply.
Andreea
vidaXL
C
Catalina · 写过 1 条评价 · 体验于 2026-06-16 ·
★★★★★
产品
产品、质量、交期,一切都很完美
vidaXL 回复2026-07-06
Dear Customer,
Thank you for your positive review. We are delighted to hear that everything—from the product and quality to the delivery—met your expectations. Thank you for your trust in vidaXL.
Kind regards,
Elyn
vidaXL
T
Theo · 写过 3 条评价 · 体验于 2026-06-10 ·
★★★★★
交货期长、质量低
我等了 10 天才收到包裹,而且产品质量低劣。
vidaXL 回复2026-06-29
Hello Theo,
Thank you for your feedback.
We’re sorry to hear about the longer delivery time and that the product did not meet your expectations in terms of quality.
We have already reached out to you privately to review your situation, and we hope our interaction had a positive impact on your experience.
Andreea
vidaXL
V
Vasile Georgian Alin · 写过 2 条评价 · 体验于 2026-06-05 ·
★★★★★
交货快捷
交货快,质量好,价格实惠。
vidaXL 回复2026-06-23
Dear Customer,
Thank you for your positive review. We are happy to hear that you are satisfied with the fast delivery, careful packaging, and the good quality for the price. We truly appreciate your feedback and your trust in vidaXL.
Kind regards,
JC
vidaXL
Dear Customer,
Thank you very much for your positive feedback. We are glad to hear that you find the product offers good quality for the price. We truly appreciate your support.
Kind regards,
JC
vidaXL
D
DanP · 写过 5 条评价 · 体验于 2026-06-11 ·
★★★★★
优质的产品,合理的价格
优质的产品,合理的价格,合理的交货条件。
vidaXL 回复2026-06-12
Dear Customer,
Thank you for your positive review. We are pleased to hear that you are satisfied with the quality of our products, our pricing, and the delivery service.
Kind regards,
Elyn
vidaXL
I
Iulian · 写过 1 条评价 · 体验于 2026-05-20 ·
★★★★★
产品质量
产品质量、送货服务
vidaXL 回复2026-06-08
Dear Customer,
Thank you for your feedback. We are pleased to hear that you are satisfied with the product quality and our delivery service. Your support is greatly appreciated.
Kind regards,
JC
vidaXL
C
Cory · 写过 1 条评价 · 体验于 2026-05-08 ·
★★★★★
产品很快就到了
产品很快就到了,质量很好,正是我需要的。我推荐。
vidaXL 回复2026-06-01
Dear Customer,
Thank you very much for your positive feedback. We are pleased to hear that your order arrived quickly and that the products met your expectations in terms of quality and needs. We truly appreciate your recommendation.
Kind regards,
JC
vidaXL
C
Corina · 写过 1 条评价 · 体验于 2026-05-05 ·
★★★★★
易于订购
订购方便,交货快捷,产品与描述完全一致。只需点击几下,您的工作就完成了。
vidaXL 回复2026-05-28
Dear Customer,
Thank you for your positive review. We are pleased to hear that you found the ordering process easy, the delivery fast, and the products exactly as described. Your feedback is greatly appreciated.
Kind regards,
JC
vidaXL
Hello Raluca,
Thank you for your feedback. We are sorry to hear about your experience regarding the return process and communication.
We have requested additional information via the platform in order to review your case in detail and contact you directly with a suitable solution.
EDIT: We are glad we could be of help.
Andreea
vidaXL
V
VladO · 写过 2 条评价 · 体验于 2026-05-18 ·
★★★★★
出色的
优秀的产品!谢谢你!
vidaXL 回复2026-05-25
Dear Customer,
Thank you very much for your positive feedback. We are delighted to hear that you are happy with the product. Your satisfaction means a lot to us.
Kind regards,
JC
vidaXL
Hello Ancuța,
Thank you for sharing your experience.
I am really sorry to hear you struggled with the assembly process. This should not be happening.
We contacted you directly to find out more and figure out a solution together. Awaiting your reply with many thanks.
Andreea
vidaXL