VidMuse is an AI video creation platform, that serves as an AI Director, for structured video generation. It guides creators from prompts, images, music, references, and briefs through scenes, shot lists, storyboards, and video generation. Create music videos, ad videos, and general AI video projects with multiple models and timeline controls.
Vidmuse has some great features, but ngl the credit consumption is a real concern. Buy yeah that credits are tied to video length, so longer projects equals to way more credits used up.
The more details you give it (extra photos, music, specific instructions for stuff like lip-syncing), the better your results are gonna be. Also love that you can review the creative direction and cancel before any credits get used, saves you from wasting credits on something that's not gonna work anyway.
Check out the main page too, it's got a bunch of high-quality finished videos, so you can see it's totally possible to get significant results if you do it right.
I think If something's not working, don't just keep hammering away at the same fix. The AI can kinda fatigue or start hallucinating if you retry the same thing over and over, the hallucinations seem to get worse when the chat/text itself gets super long too, better to step back, rethink your prompt, and try a cleaner approach. Writing clear, specific prompts really makes or breaks the output.
VidMuse 回复2026-08-12
Thank you for the thoughtful review — sharing prompting tips like "step back and rethink instead of retrying" genuinely helps the whole creator community.
We've noted your concern about credits scaling with video length, and it's something we're actively working to make fairer and more transparent.
The new adaptations and features implemented in the newest co-pilot assistant has been a huge upgrade!
It’s far more intuitive, receptive and responsive without the over-explanations and unnecessary responses with credit consumption at the customers expense. You input your song, a short idea or detailed storyboard or let the planner take the wheel. It’s only gotten better (for me) the last few months with how the co-pilot/chat assistant has improved and lead to more videos I am actually stoked on.
There is a major improvement in how the customer has more input and control to how the video develops prior to the next major steps where the costs begin and video generations become irreversible. The sketch feature in the storyboard was a bit odd to get used to at first, but that was a huge leap in actually helping the customer save money and make changes because it didn’t render any images to create. The VidMuse team really leaned into customer feedback and implemented them. They are also constantly adding more features and video models. I think they are an amazing platform with an amazing product that I can see getting better in real-time.
VidMuse 回复2026-08-06
Thank you for such a thoughtful review — noticing the details like the sketch feature saving credits tells us the changes landed the way we hoped. Feedback like yours shaped this update, and we'll keep building in that direction.
I think vidmuse is a very respectable video generation apps. Whenever I have difficulty thinking how to generate a specific scenario, the platform tries to optimize my prompt to best fit my video. Not to mention that the staff are very helpful in terms of assistance. There are also many new features in development, and I am very excited for vidmuse to be even better from here on out.
VidMuse 回复2026-08-04
Thank you for the kind words! We're just as excited about what's coming, and we look forward to growing with you.
I have made two music videos and one advertisment. It was fun working with my AI who I named Joey. When I ran into an issue, VidMuse was right there with me to resolve and gave me some amazing tips.
VidMuse 回复2026-08-05
Thank you for sharing your experience. You and Joey make a great team, we look forward to your next project！
Not worth it - bad AI model that creates errors & charges you to fix it
This site creates problems and then charges you to fix them. They start with a decent product and then it has one error. You request to correct the one error and when they do that, they erroneously make another critical change that causes you to have it fixed - and charging you for fixing the thing they got wrong and that you didn't ask for. It is ridiculously expensive and not great at prompts.
VidMuse 回复2026-08-03
Thank you for your feedback, and we sincerely apologize for the frustrating experience you've described.
We understand your concerns regarding the unexpected errors and the charges incurred while fixing them. Agent generation errors or failures to follow instructions can be caused by a variety of factors, and we'd like to investigate this thoroughly for you.
We have sent you a request for more details — could you please share the specific project information with us? Our team will look into the issue and help resolve it as soon as possible.
Thank you for your patience and understanding.
This is an interesting app to create, been using it since 2 days now and I can surely say it's one of the best if not the best yet, I would have given it five stars but I want to experience it more so I won't be biased or judge early. Nice app for AI creator. Keep it up
Hello
The project has been stuck for several weeks and cannot be continued!!!!
I bought credit but I can't finish the project.
no one is responding and no one is interested in fixing it!!
VidMuse 回复2026-08-03
We sincerely apologize for the inconvenience and frustration this has caused. We completely understand how disappointing it must be to purchase credits and then be unable to continue your project for several weeks.
We have requested your contact information through Trustpilot so that we can locate your account, investigate why the project is stuck, and review your previous support requests. Please share the requested details at your convenience, and rest assured that we will do our utmost to help you resume and complete your project as quickly as possible.
Just trying to make a music video, I wrote the genre hard drop and The making took a total of more than 30 minutes, honestly this is the first time I've used it and I'm satisfied with the results
VidMuse 回复2026-08-03
Thank you for giving VidMuse a try and sharing your first creation with us. We've noted the long generation time and are continuously working on making it faster.
I’ve been using VidMuse.ai and it’s a simple, beginner-friendly AI tool for creating music videos. The interface is clean, the workflow is easy to follow, and the generated visuals can look impressive. While some generations may need a few adjustments, it saves a lot of time compared to manual video editing. Overall, it's a useful platform for creators who want to turn music into engaging videos quickly.
VidMuse 回复2026-08-03
Thank you for the thoughtful review. We're working on improving generation accuracy so you spend less time adjusting and more time creating.
Hiii! I gave VidMuse a try out,the experience was smooth from the start. The video generation process was straightforward, and the results looked better than I expected. It's a really fun tool for anyone who wants to create music videos without a skill. You don't need to stress much even if you've never generated a video before using AI tool
VidMuse 回复2026-08-03
Thank you for sharing your first creation journey with us. It means a lot to know VidMuse made video creation feel easy and fun for you.
avoid vidmuse, save you money, your time and your project
this i a compilation about my projects and Vidmuse, the report is written by their own AI. I lost 500 Dollar, they ruined my project, i am a pro customer, it take sdays to get an answer. They gave a bonus from once 4000 credit, and 1000 credits. Very nice indeed, problem you lose all your money to try fix their errors, faults, misunderstanding, etc, etc, its a whole failure. The AI admitt that they are not perfect. That they have a lot of problems. But why being on the market with such bad product. And even if they give you some credits to compensate. What can you do with, stay there longer? Lose more time? You still do othing else to repare their mistakes, even with compensation credits. Avoid vidmuse. You will lose your money, your time your energy. Here the result of my project till now, i send them already a dozen complaints.. but so what. GENERATION FAILURE REPORT — Mundial: The Snowwhite Cup Thread ID: 998ba792-700c-442f-a838-ae0e013040ed
SUMMARY
Total shots in project: 122
Shots with video delivered: 72
Shots still without video: 50
Total video versions generated: 157
Shots that required retries (2+ versions): 55 shots
Extra/failed generation attempts: 85
WORST AFFECTED SHOTS (4-5 attempts each)
5 retries: shot_s00pre_03, shot_s00f_02b, shot_s12_n6qt, shot_s14_r7u8
4 retries: shot_s00pre_04, shot_s00i_01, shot_s00f_03, shot_s4_m2tb, shot_s5_p5c4
MAIN FAILURE CAUSES
Wrong character identities / kit colours / numbers
Copyright filter blocking real footballer reference images
Multi-character scenes generating cloned/wrong faces
Sub-agents stripping celebrity names, generating random unknown players
KING repeatedly generated in outfield kit instead of neon lime-green GK kit
i got those messages from Vidmuse :
VidMuse Support
6 jul 2026, 10:54 (13 uur geleden)
Dear User, Thank you for contacting us, and we want to start by offering our deepest, most sincere apologies. We completely understand your anger, frustration,
another : Hi,
I’m the community manager Killua from the VidMuse team. We are really sorry for the experience you had with Mundial: The Snowwhite Cup.
We understand that you spent a lot of time and credits on this project, and that today’s audio generation did not follow your intended setup — especially the issue where several recorded voice tracks were ignored, audio was trimmed incorrectly, and you were charged for results that did not match your request.
That is understandably frustrating.
We want to help you review this properly, fix the project issues with you, and compensate the credits that were wasted due to these problems.We’re sorry again for the frustration. We do care about your project, and we’d like the chance to help you finish it properly.
Best,The VidMuse Team
We’re sorry again for the frustration. We do care about your project, and we’d like the chance to help you finish it properly.
Best,
The VidMuse Team
VidMuse 回复2026-08-03
Hello,
We are deeply sorry for the significant financial loss, time, and energy you have invested in Mundial: The Snowwhite Cup without receiving the completed project you expected. We have carefully reviewed the details you shared—including the 50 shots still without video, the 85 additional or failed generation attempts, the repeated character and costume inconsistencies, and the audio-generation issues. We fully understand why previous credit compensation alone has not felt like a meaningful solution when you still cannot complete your work.
Please know that we are treating your case with the utmost seriousness. We do not simply want to offer another apology—we genuinely want to work with you directly, address the remaining issues, and help you bring your creative vision to completion.
VidMuse has recently been updated with a new version designed to resolve many of the generation and consistency issues you encountered. As an initial gesture of our sincerity, we have already provided additional compensation to your account. However, we understand that compensation is only meaningful if we can also help you achieve a usable final result.
If you are willing to give us one more opportunity, we sincerely invite you to join our official community at discord.gg/vidmuse and contact a member of the VidMuse team directly. Please mention your project name, Mundial: The Snowwhite Cup, and the thread ID included in your review so that our team can identify your case promptly and communicate with you more efficiently.
We respectfully ask you to place your trust in us once more and allow our team to work alongside you toward a proper resolution. We truly value your project and would be grateful for the opportunity to help you complete it.
A little warning. They state on their site that you can create a 30 second music video free. So I took the first 28 seconds of one of my songs and uploaded it. The process was going well, it recommended setting and character appearances. I confirmed all suggestions to keep the process as simple as possible. 30 minutes later, almost done rendering, it asked for more money to finish. I complained to support and received a bot generated response, nicely saying “too bad “
Experience the same as all the other 1 star reviews - This AI software is built to scam money, you approve the visuals of a character/avatar in the beginning and then through each shot the character does not look anything like the character you approved, which cost you more money to keep correcting the mistakes over and over. Other issues as well but I'm not waisting anymore time, I've already waisted 2 days I can not get back.
I don't even wanna talk about how much money I lost on this crap.
I am upgrading my score from yesterday from a 1 to 3 star rating. This is because I contacted Vidmuse and aired out my complaint and today, I just got awarded a lot of credits even though the time factor was ridiculous. I don't know exactly how many credits they awarded me but I had logged down that I had 14,719 credits at some point, working on my latest project and with it completed, I now have 35,439 credits after eating a lot of credits after finishing this project and so, if you go through that very same problem, contact them and it'll save you a ton of cash.
the UI is easy to understand and use, the video generation took too long, too many prompts and focuses on small details, the initial credit usage isn't enough, doesn't support certain duration control, it was all worth it with the output, it was mind blowing.
Vidmuse does not correct the issues it creates. It attempts to but then charges you more credits. I spent $139 on a video that sucks. The lip sync doesn't work and they say the AI technology isn't there yet. That is bull. never get sucked in by this company.
AVOID THIS COMPANY. YOU WILL LOSE YOUR ASS!
This company makes great looking videos, if you don't create them.
They continuously make errors, change characters, locations all too require you you fix their mistakes. Yes. They purposely screw up parts of your portions so have to continue editing and generating videos. Hear what I'm saying- they make huge errors and mistakes. Admit it's their fault, but to fix their mistakes it costs you credits. They literally changed the characters in my video. Swapped them. Changed outfits. Aged them. Broke continuity.
Now, one video i made cost 80.00. Not bad, but I had to fix it in another program that cost me another 35.00.
Another video has cost me over 23000 credits. And it's not at all usable. We went scene by scene, very in-depth. It said it was fixing all of the errors. Step by step... then... when more credits were wasted on fixing their errors, not my artistic changes, when I viewed kitty again only 3 of the 18 errors were fixed, but 4 new ones happened.
When I wrote to their what is their version of customer service, they said mistake happen... and offered 500 credits. 500 from the 23000 I spent. 17000 on repairing all the mistakes the AI said was a huge mistake on its part.
This is a spiral. You have to either pay until they fix all their mistakes, or you throw your money away...
I don't like getting ripped off. I don't mind paying for my artistic choices or changes. In no other business do u have to pay for fixing or repairing THEIR MISTAKES. Can u imagine that in a restaurant??? Yes we burned your steak, but for another 34.00 will attempt to cook it right again.
This is thievery.
I told them I only want a video that is usable. Give me the credits I spent fixing your errors. I'll pay for a video.
But they are a snake oil company.
