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Vodien Internet Solutions Pte Ltd

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499 条评价

3.1499 条评价
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关于 Vodien Internet Solutions Pte Ltd

数据更新
网站
vodien.com
分类
电子与科技
所在地
新加坡
状态
待认证
近 12 个月
250 条评价
差评回复率
100%(218/219 条)
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商家自述

The leading web hosting company in Singapore - Vodien invests in top-grade network infrastructure and server hardware so you can get the top web hosting experience. Join over 130,000 Vodien users - visit Vodien.com today!

Vodien Internet Solutions Pte Ltd靠谱吗?

Vodien Internet Solutions Pte Ltd(vodien.com)在 OK.one 的综合评分为 3.1 分(满分 5 分),基于本站收录的 499 条用户评价,属于电子与科技分类,口碑一般。评价两极分化:52% 给出 4 星及以上,同时 40% 打了 1 星;商家回复了 100% 的差评;近 12 个月新增 250 条。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company and its overall services. Customers consistently praise the dedicated support team for being exceptionally helpful, patient, and efficient when resolving various technical issues across different platforms. Many people deeply appreciate the extremely quick response times and professional guidance provided by staff members during daily technical assistance. However, some customers also noted frustrating experiences when websites or essential email services went down unexpectedly for extended periods of time. A few reviewers experienced noticeable delays in receiving live chat support, long waiting lines, or faced persistent difficulties during complex service migrations.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Excellent support 24/7 from vodien!

Vodien Internet Solutions Pte Ltd 回复2020-04-14

Hi Vincent, Thank you for your review. We are very pleased to hear such great feedback from avlaued customer. Thank you for trusting us with yuor business, we will ensure to consistently deliver excellent customer service always. If you need help in the future, please know that you can always reach us anytime at 000 800 100 3215 or send me a message at [email protected] we are available 24/7. Have a pleasant day! Best Regards, Rose R Online Review Manager

Good service

Vodien Internet Solutions Pte Ltd 回复2020-09-11

Hi Eva, Thank you for your review. We are pleased with your feedback and appreciation, we are always grateful to help thus thank you for acknowledging our efforts. We will aim to deliver great experiences consistently, If you have further inquires, please know that we are here to assist 24/7 you can call us at +65 6914 7888 or send us an email at [email protected] Have a great day! Best Regards, Rose R Online Review Manager

Only have domains registered and have…

Only have domains registered and have not used other services however they are always responsive and helpful plus good communication and updates.

Vodien Internet Solutions Pte Ltd 回复2020-03-16

Hello BoldBB, We are delighted with your review. The exceptional service and personal touches that our team gives to our customers demonstrate our commitment to helping our customers succeed online. Thank you for entrusting us with your business. We will make sure that you will always receive the best service that you deserve. If you need help in the future, you can always call us at +65 6914 7888 or send me a message at [email protected]. We are available 24/7 to help you. Have an amazing day! Best Regards, Von D Online Review Manager

Friendly service provider

Friendly, fast response and good following up actions to resolve outstanding issues. Willingly to walk extra miles to help. Gd jobs.

Vodien Internet Solutions Pte Ltd 回复2020-03-16

Hello Francis Lee, Thank you for taking the time to share your prestige opinion on Vodien. We take pride in giving outstanding service every customer and we're overjoyed to receive your compliments and appreciation. Thank you for trusting us with your business, we will make sure to deliver great experiences consistently. If you need help in the future, you can always call us at +65 6914 7888 or send me a message at [email protected]. We are available 24/7 to help you. Have a wonderful day! Best Regards, Von D Online Review Manager=

The platform is easy and effective to…

The platform is easy and effective to use.

Vodien Internet Solutions Pte Ltd 回复2020-03-16

Hi Michael, Thank you for taking a moment to leave your review. We are delighted that you found our platform easy and effective to use, thank you for this great feedback and thank you for trusting us with your business. If you need help in the future, you can always call us at +65 6914 7888 or send me a message at [email protected]. We are here to assist you 24/7. Have a lovely day! Best Regards, Rose R Online Review Manager

Great experience

It has been a great experience since I switched to Vodien. Never thought I could be so independent without a IT professional sitting in the office. :) The prompt attention, support and follow-up have been awesome over the last two years. Thank you for making things possible virtually.

Vodien Internet Solutions Pte Ltd 回复2020-03-06

Hi Rosalina, We are grateful for your review. It was a pleasure reading about the great experience with the service we offer. Everything we do is aimed at providing you with an excellent experience so thank you for taking the time to acknowledge our efforts. We will aim to deliver great experiences consistently, If you have further inquires, please know that we are here to assist 24/7 you can call us at +65 69147888 or send me an email at [email protected]. Have a wonderful day! Best Regards, Rose R Online Review Manager

… finally received follow-up call from Vodien

Was rather difficult to get help for my website. Finally someone from Vodien contacted me about providing a contact email address I could reach out to for help more conveniently :) Will try the service before adding any more Stars...

Vodien Internet Solutions Pte Ltd 回复2020-03-02

Hello Mei Peng, We are glad that you gave us a chance to attend to your concern. This is in reference to our called we made today, and this is in reference to installing WordPress and using our hotline number for you to directly speak to our customer representative. In order for you to receive a direct response and assistance from Vodien, we suggest either to contact directly to +65 6914 7888. I am your personal Online Review Manager, that means if you have a concern or if you may need assistance in the near future, you may contact me directly through the email we sent. We look forward to receiving your response to the email we sent. Once again, we thank you for attending to our call. Best Regards, Von D. Online Review Manager

Account security

Tried to get a simple answer on account and Vodien security requirements prevented service person from assisting. Should allow access by answering security questions rather than signing into account to get a token #

Vodien Internet Solutions Pte Ltd 回复2020-02-28

Hi Scott, We are truly devastated to hear your experience and this is definitely not what we want you to go through and we truly apologize for the inconvenience that this has caused you. We understand your frustration, your feedback matters to us thus we will do our best to address your situation on the most suitable way . We were able to locate your account ans tried to call you at your phone but we have reached voicemail. I am hoping that you will give us a chance to address your concern, I will try to reach you out again and hoping to talk to you. Sincerely, Rose R Online Review manager

Responded prompt on service call

Vodien Internet Solutions Pte Ltd 回复2020-02-28

Hello Kelvin, We thank you for leaving your great review. We are pleased to know that you found our price reasonable with efficient customer service. You are always welcome to contact us at +65 69147888 or send us an email at [email protected]. We are here to assist you 24/7. Best Regards, Von D. Online Review Manager

Able to provide better price for longer…

Able to provide better price for longer renewal period.

Vodien Internet Solutions Pte Ltd 回复2020-03-16

Hello David, We are grateful for your review, thank your for the 5-star rating. Excellent customer service is what we proud of and it pleases us knowing that our team helped in sorting out your concern. If you need help in the future, you can always call us at +65 6914 7888 or send me a message at [email protected]. We are here to assist you 24/7. Have a lovely day! Best Regards, Von D Online Review Manager

good

good and prompt service

Vodien Internet Solutions Pte Ltd 回复2019-12-17

Hello MC, Thank you for your wonderful review regarding your experience with us. Knowing that your concern are always resolved promptly in a professional manner delights as much. We work hard to provide high levels of service, we thank you for recognizing it, so we will share your compliments with our team to let them know that their efforts are appreciated. You are always welcome to contact us at +65 69147888 or send us an email at [email protected]. We are here to assist you 24/7. Best Regards, Von D. Online Review Manager

Fast and prompt support

Reasonable price and fast customer support.

Vodien Internet Solutions Pte Ltd 回复2019-12-17

Hello Henry, We thank you for leaving your great review. We are pleased to know that you found our price reasonable with efficient customer service. You are always welcome to contact us at +65 69147888 or send us an email at [email protected]. We are here to assist you 24/7. Best Regards, Von D. Online Review Manager

We received the needed assistance in a…

We received the needed assistance in a prompt manner. Grateful for it.

Vodien Internet Solutions Pte Ltd 回复2019-10-23

Hello Jonathan, It gratifies us witnessing your great experience. We appreciate your 5-star compliment. Our dedicated team is always striving to deliver an exemplary and quality service. If you have further inquires, please know that we are here to assist 24/7 you can call us at +65 69147888 or send us an email at [email protected]. You have a fantastic day! Best Regards, Von D. Online Review Manager

Very Helpful

Vodien Internet Solutions Pte Ltd 回复2019-10-15

Hello Tim, Thank you for taking the time to share your prestige opinion on Vodien's Service. We take pride in giving outstanding service to every customer and we're overjoyed to receive your feedback and appreciation. If you have further inquires, please know that we are here to assist 24/7 you can call us at +65 69147888 or send us an email at [email protected]. You have a fantastic day! Best Regards, Von D. Online Review Manager

Contacted support regarding an SSL…

Contacted support regarding an SSL issue. I received two emails back that did not correctly answer my question and in fact, were confusing. It took a third email from me querying responses before I received a valuable response and in fact, identified something Support had incorrectly advised me.

Vodien Internet Solutions Pte Ltd 回复2019-09-04

Hi Gary, Our sincere apology for any inconvenience that you may have encountered. We truly appreciate your feedback and bringing this matter to our attention, this helps us improve to serve you better. We try to maintain the highest standards of service, but clearly that is not what happened here. I am hoping that you will give us a chance to discuss the concern further and hopefully address it in the most appropriate way. I will be taking care of you personally. I have tried to call you, but reached your voicemail. I will be reaching out to you shortly and hope to find a solution that makes you smile. I am looking forward to talk to you soon. Thank you! Best Regards, Rose R. Online Review Manager

Room for improvement of client support…

Room for improvement of client support services after sales.

Vodien Internet Solutions Pte Ltd 回复2019-09-03

Hi Eddie, Thank you for taking the time to leave your review. We truly appreciate your thoughts, our company values put customer satisfaction as top priority and we are committed to our customers such feedback will help us to reach this goal. We will surely make sure that we provide the best service even after sales. For your future concerns, please feel free contact us at +65 6914 7888 or send me a message at [email protected], we are available 24/7. Have a lovely day! Best Regards, Rose R Online Review Manager

Good response and supportive staff.

Vodien Internet Solutions Pte Ltd 回复2019-09-03

Hello CK Thank you for sharing your experience with us. We are truly delighted with your review. Nothing pleases us more than to know that we were able to assist you every time you need help. Our exceptional customer service is what we proud of, thank you for the for your high praise and the recognition. We will aim to deliver great experiences consistently, If you have further inquires, please know that we are here to assist 24/7 you can call us at +65 69147888 or send us an email at [email protected]. You have a great day! Best Regards, Von D. Online Review Manager

Vodien was great before it got bought…

Vodien was great before it got bought over by another company. Now it's full of invoicing errors, backends full of broken features, missing data. I have spent so many countless errors fighting with customer service to sort things out. It used to be seamless but now I feel I have to micromanage my own accounts.

Vodien Internet Solutions Pte Ltd 回复2019-06-10

Hi Lina, We appreciate your honest feedback, with this we know on where we need to improve more. We are also sorry for your inconvenience and most of all to disappoint you, rest assure that we take note on all feedback we receive from our customers. Despite of that I would like to thank you for taking my call earlier. Please know that we take your feedback seriously, therefore we are further investigating on your account to confirm on what had happened on the invoice errors. Rest assure that corrective actions will be in place to resolve concern. Know that we value you and all of our customers and I hope you can give us a chance to patch things up and give you the exceptional service you deserve. Thank you and have a great day! Best Regards, Rose R Customer Care Specialist

I remember having a pleasant and quick…

I remember having a pleasant and quick resolution for some problem I faced. Thanks

Vodien Internet Solutions Pte Ltd 回复2019-06-10

Hi Sundramogan, It was a pleasure reading about the impressive service you received from our team. Everything we do is aimed at providing you with an excellent experience so thank you for taking the time to acknowledge our efforts. If you need help in the future, we are here to help you 24/7. Please feel free to call us at +65 6914 7888 or send us an email at [email protected]. Our dedicated team is available 24/7, ready to help. Have a lovely day! Best Regards, Rose R Customer Care Specialist

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