wallplanks

We're very sorry to hear that you have not yet received your order. We'll check with our partner carrier and will update you as soon as we hear back from them. Again, we apologize for the delay and inconvenience.

Thank you for your kind words! We're glad you enjoyed our samples and that they arrived quickly and in perfect condition. We appreciate your feedback and support! If you have any questions or concerns, feel free to reach out. We're here to help.

Hi Warren! Thank you so much for taking the time to share your positive experience with our product! We're delighted to hear that the product met your expectations, was easy to use, and looks fantastic in your project. Your feedback is greatly appreciated. Should you require more of our products or have questions in the future, please feel free to reach out. We're here to assist you.

We appreciate your feedback on our product, David. We're sorry to hear that you were not entirely satisfied with the visible seam when joining the planks from top to bottom. Your input is valuable to us, and we will certainly take this into consideration for future product improvements. If you have any further questions or concerns, please don't hesitate to reach out to us. We're here to assist you in any way we can. Thank you for giving our product a try.

Thank you for sharing your feedback with us, Carolyn. We're truly sorry for any inconvenience you've experienced with your recent order. We apologize for the delay, missing materials, and damaged items you encountered. Your satisfaction is important to us, and we want to make things right. If you're considering a return due to the damaged items, please know that we're here to assist you with that process. We understand your concerns about shipping costs and while we strive to provide competitive rates, unfortunately, shipping fees are largely determined by carriers. We appreciate your understanding in this matter. To better address your concerns and assist you, could you please provide us with more details about your order? Your order number and specific issues will help us investigate and find a suitable solution. We're committed to ensuring a positive experience for our customers, and your feedback helps us improve our products and services. If you have any further questions or if there's anything we can do to help, please don't hesitate to send us an email at [email protected]. Thank you for bringing this to our attention, and we hope to have the opportunity to resolve your concerns.

Thank you for your feedback and for sharing your experience with us, Kara! We're glad to hear that you found our website user-friendly and the sample ordering process easy. We appreciate your suggestion about shipping fees as well. While we do offer free samples, please keep in mind that the shipping fees are not included. We'll definitely take your feedback into consideration as we continue to improve our services. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. We value your support!

Thank you for reaching out to us, Pat! We're glad we could assist you promptly. We're excited for you to receive the samples and hope they help you in making the best choice for your project. If you have any further questions or need assistance, please don't hesitate to let us know. We're here to help!

Thank you for your kind words, William! We're thrilled to hear that you had an excellent experience with our customer service representative. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!

Hi Justin! Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our product and our customer service. We're delighted that you found our Wallplanks to be of great quality and that they worked perfectly for creating a headboard in your project. We appreciate your feedback regarding the adhesive and mounting options, and we will definitely take it into consideration for future improvements. It's fantastic to know that you found our Wallplanks to be a better alternative to LVT for your wall mount situation. We take pride in providing lightweight and easy-to-work-with products for our customers. Once again, thank you for choosing Wallplanks, and we look forward to serving you again for your future projects. If you have any more questions or need further assistance, please don't hesitate to reach out to us.

Hi Renee, Thank you so much for your amazing review! We're thrilled to hear that you love our Wallplanks and have used them in many rooms of your home. It's wonderful to know that our products have been able to enhance the aesthetics of your space. Your satisfaction means a lot to us, and we appreciate your support and loyalty. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us. We're always here to help. Thank you again for choosing Wallplanks. We value your business and look forward to serving you in the future.

Hi Keli, Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you had a great installation process and that our jet black Wallplanks provided a stunning backdrop for your art wall. We appreciate your recommendation and are delighted to have played a part in enhancing your space. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We are here to help. Thank you once again for your kind words and support.

Thank you so much for your wonderful 5-star review! We greatly appreciate your kind words and feedback. It's truly a pleasure to hear that you have had a positive experience with our company. It's fantastic to know that you find our products to be of great quality and that our support team has been fair and patient with you. We're delighted to hear that you've created several projects using our products and that you have been happy with the results each time. Thank you once again for taking the time to share your positive experience. We look forward to serving you in the future and assisting with any projects you may have. If there's anything else we can do for you, please don't hesitate to reach out.

Hi Stan! Thank you so much for taking the time to leave us a 5-star rating and for your kind words about our product. We are delighted to hear that you are satisfied with the colors and adhesive performance of our product. We are thrilled that our product met your expectations. Should you have any further questions or if there is anything else we can assist you with, please feel free to reach out to us. Thank you once again for choosing our product and for sharing your positive experience. We genuinely value your feedback and look forward to serving you again in the future.

Hi Gary! Thank you so much for taking the time to leave us a 5-star review! We greatly appreciate your feedback and are thrilled to hear that your experience ordering samples was smooth and informative. We understand the importance of providing accurate and helpful information about our different types of products, and we're glad to know that you found the process informative. We hope that the samples you've ordered will meet your expectations and assist you in making an informed decision. We would love to hear your thoughts once you receive the samples. Your feedback is valuable to us, as it helps us continuously improve our products and services. If you have any questions or need further assistance, please don't hesitate to reach out to us.

Hello John, we are happy to hear about your experience and thank you for the review. Should you have questions let us know by emailing us at [email protected]

Thank you for bringing this to our attention, Christine. We do apologize for the code not working as expected. By the way, for the first 3 free samples, the discount code should be “3FREESAMPLES” which you can enter at checkout. I've checked on your order #WP35644 and while it's not yet fulfilled, I can refund the sample charge back to you and add two more samples free of charge. While the 3 samples are for free, the shipping fee will still apply. If you have any two samples that you're interested in, please do reach out to us as soon as you can at [email protected] so that we can add it to this order. If you have any further questions or concerns, please don't hesitate to let us know. We value your feedback and want to make sure your experience with us is a positive one.

Hello Cathy, we apologize for the experience, please know that we addressed your concern right away in wanting replacements together with ordering an additional carton, please check the email from our fulfillment mailbox, I will resend it just in case. If you have other concerns feel free to let us know by emailing us at [email protected]

Thank you for bringing this issue to our attention and for taking the time to provide feedback, Michael. We sincerely apologize for the inconvenience you experienced with the free sample code. The correct code to avail of three free samples is "3FREESAMPLES." We understand how frustrating it can be when things don't go as expected, and we're sorry for any inconvenience caused. To make it right, we have taken immediate action and processed a refund for the amount you were charged for the sample. You should see the refund reflected in your account within 2-3 business days. We genuinely value your satisfaction as a customer, and we would greatly appreciate it if you would consider updating your review to reflect the resolution we have provided. If you have any further questions or concerns, please don't hesitate to reach out to us.

Thank you for taking the time to share your feedback and for giving us a 5-star review! We're delighted to hear that you had a great experience with our product. We're thrilled that the ordering process was easy for you and that the pictures online accurately represented the product you received. We strive to provide our customers with a seamless and transparent shopping experience, so it's fantastic to know that we met your expectations in this regard. We're glad to hear that the adhesive on our Wallplanks is sticky and that you found the J roller to be helpful, especially with walls that are not perfectly flat. Achieving a smooth and professional finish is important to us, and we're pleased that you are happy with the results. Your satisfaction is our top priority, and it's feedback like yours that motivates us to continually improve and deliver high-quality products. If you ever have any questions or need assistance in the future, please don't hesitate to reach out to us. We're always here to help. Thank you again for choosing Wallplanks. We truly appreciate your support and recommendation.