At WatchwithSun, we believe elegance and affordability can go hand in hand. Our collection of chic-style watches is designed to empower women, giving them the confidence to shine in their everyday lives. Each timepiece is crafted with precision and style, ensuring that our watches keep time and become an essential part of your personal journey.
Reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the gorgeous design, premium product quality, and wonderful packaging that often includes thoughtful extras like cleaning tools, extra batteries, and lovely handwritten notes. Consumer service is also widely celebrated as exceptionally kind, helpful, and very responsive to any questions or order inquiries regarding purchases.
Some people were dissatisfied with shipping delays, noting that international deliveries occasionally took much longer to arrive than expected during busy periods. Shoppers additionally mentioned that tracking updates could sometimes stall or take several days before showing any clear transit progress.
The watch is truly beautiful.. It has a vintage charm that makes it feel special, and I've been wearing it every day since it arrived and no tarnish yet. Delivery and all was exceptional!!!
Watchwithsun 回复2025-07-08
Thank you so much for your lovely feedback! We're truly happy to hear that you love the watch and appreciate its vintage charm.
Your support means a lot to us, and it encourages us to keep getting better. We'll continue working hard to bring you more beautiful pieces and great service.
Hope you have a wonderful day!
My first time ordering from them and I'm so impressed. Both the shipping and assistant responded quickly. It came with a free adjustment tool and I can find clear instructions on WWS, so I was able to resize the band myself easily.
Watchwithsun 回复2025-07-08
Thank you so much for your wonderful feedback!
We're thrilled to hear that your first experience with us was a great one. We're glad the free tool and instructions helped you get the perfect fit!
Your support truly means a lot, and we’ll keep doing our best to deliver beautiful products and great service.
Hope you have a wonderful day!
Bought this as a gift and it came beautifully packaged. The handwritten card was such a lovely surprise. The watch looks exactly like the listing.
Watchwithsun 回复2025-07-08
Thank you so much for your kind words!
We’re so happy to hear the watch made a perfect gift and that you loved our package. It means a lot to us that the watch matched your expectations!
Hope you have a wonderful day!
This is my first time buying a watch from WWS, and I absolutely love it. It's delicate, elegant, and fits perfectly into my everyday style. Shipping was quick too
I ordered watch which was of 36 dollars but was ordered in 64 dollars and still didn’t receive verry disappointed
Watchwithsun 回复2025-07-03
Hi Bharat,
Thank you for your feedback. I’m sorry for the confusion and concern regarding your parcel. I completely understand your frustration, and I’d love to clear things up:
1. Shipping Speed:
Our standard shipping time to Australia is approximately 7-14 business days, with an additional 2-3 business days for processing. Your parcel has now arrived at Australian Customs and is awaiting final delivery.
2. Different Price:
Regarding the price difference you noticed, I’d like to clarify that our prices are listed in USD (U.S. Dollars). The dollar symbol ($) is often used for AUD (Australian Dollars) as well, which may have caused some confusion. However, our transactions are processed in USD, and the price difference you see is due to the exchange rate between USD and AUD.
3. Tracking Information:
We attempted to send the tracking information to your email, but unfortunately, it appears 'The email account that you tried to reach does not exist'. As a result, all the confirmation letter, shipping notification and tracking email can't be delivered to your email address.
At WatchwithSun, we take our responsibility to customers seriously. We do everything we can to ensure every order arrives safely. In the rare case a package is lost in transit, we’re committed to making it right—whether that means sending a replacement or issuing a full refund. Your trust means everything to us.
We truly hope this resolves your concerns. If you need any information or assistance, feel free to reach out— we’re always here to help!
Best regards,
Rachel
WatchwithSun
My wife loves her watch! Cute, timeless, and it came with the necessary tools to make it just the right length for her! 10/10 would recommend.
Watchwithsun 回复2025-07-08
Thank you so much for the amazing review!
We're so happy to hear your wife loves the watch—and that it was a perfect fit! It means a lot to us that you’d recommend it, and we’re grateful for your kind support.
Hope to have the chance to serve you in the future!
I placed my order in late April and hope that it would arrive by the timeline it said it would. Due to the political climate, the item was stuck in customs and exceeded the 8-12 business days arrival time.
It was a bit stressful as this was my first time purchasing through them, but along each step of the way, Rachel kindly assisted me through the process. She provided stellar customer service and made sure to notify me the next steps.
My package finally arrived after more than a month of waiting, but it did not disappoint. It was very intentionally wrapped, provided with an extra battery, a very thoughtful message, a small tool to fix the watch if needed, an extra gift trinket, and additional wipes. It truly made my day! The watch was also even more beautiful/delicate in person.
Other than the customs issue, which was out of their control, I would definitely still give this place a try. I can't wait to purchase another item to gift to a friend.
Had an amazing experience with their team. Their service was super quick, and they answered all my questions right away. The package was beautiful, and the warm greetings were a nice touch.
I can't express how much I love my new watch. I wasn't sure what to expect from the photos but when I received my watch, my expectations were completely surpassed and I, thoroughly impressed!!! The packing is very nice and clean. There are added goodies that I was not expecting. The quality, weight, and craftsmanship of the watch is superb.
I got this watch for my daughter as a 17th birthday gift. I was hoping it would have come before her birthday but I may have ordered it too late for that to happen. So it was a little extra gift afterwards that came beautifully wrapped in a box and a pillow with a tool as well in case she needed to take links off. Along with some other little things as well. She started tearing because it was so beautiful, great quality, and just made her so happy. I had reached out to the company to see if it could be here before her birthday and they were very communicative as well. I would absolutely purchase something from this company again!
Good communication
Unfortunately our watch didn’t make it to Jersey
We were given a full refund
Watchwithsun 回复2025-03-19
Thank you for your feedback! This was actually our first time shipping to Jersey island, so we have no experience cooperating with local carriers, we unfortunately could not see the last part of the delivery. We are really sorry that your package did not arrive as expected, and we really appreciate your patience and understanding.
At WatchwithSun, you do not have to worry about any losses during shipping, as we take full responsibility for this part. We hope to improve our process for shipping to Jersey island in the future for a smoother experience.
Hope you have a wonderful day!
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