Dear, we couldn’t help but grin from ear to ear when we read your glowing review! 💞 Hearing you say the hair is soft and voluminous, the length is spot-on, and the package arrived so quickly—this joy feels like it’s practically bursting through the screen. This is exactly the kind of experience we work tirelessly to bring to every single customer!
And your line “I’ll be purchasing again” is more motivating than any other encouragement—it makes us feel that all the care and attention we put in was totally worth it.
Whether you want to repurchase this favorite style next time or try out a new hairstyle, we’ll hold onto this excitement, keep preparing high-quality hair, and wait for your return.
Thank you so much for sharing this satisfaction with us, and we’re truly looking forward to seeing you again!
我非常喜欢西吻头发!这是我唯一一家购买假发的公司,因为质量无与伦比。密度始终饱满自然,头发融合得如此完美,以至于人们经常误认为是我的真发。每次穿上它我都会得到赞美,老实说它给了我很大的信心。 West Kiss Hair 永远不会让人失望 - 美丽、柔软、持久、物有所值。强烈推荐!
West kiss Hair 回复2025-09-30
Hi dear, thank you so much for sharing your positive experience with West Kiss Hair—we really appreciate you taking the time to leave this feedback.
It means a lot to hear we’ve become your go-to for wigs, and that our products meet your standards for quality, natural density, and seamless blending. Knowing the hair gets you compliments is exactly what we aim for, and we’re glad it’s lived up to being soft, long-lasting, and worth your investment.
Your recommendation is a great encouragement to our team. We look forward to continuing to provide you with great hair products in the future.💖💖
Dear, we feel terrible that your purchase didn’t meet your expectations.
Can you tell us your order number? With this information, our team can quickly pull up your order records and take targeted action to fix the problem.
Please share your order number with us at your earliest convenience, and we’ll reach out promptly to discuss the next steps.
Thank you for giving us the opportunity to address this issue.
Dear, we are truly horrified and deeply sorry to learn about the terrible experience you’ve had with your recent order.
As soon as we received your feedback, we immediately launched a thorough verification process regarding your order. After cross-checking our warehouse shipment records, product specifications, and related logistics information, we confirmed that the product we dispatched was exactly the one you ordered: Wigs 9A #Natural Black LooseBody 13*4 Frontal Wig Medium 300% 24inch
From the photos you kindly provided, we noticed several key differences that indicate the wig you received is not a product from our Westkiss Hair.
First of all, the wig you got does not have our company’s washing label sewn on it—this is a crucial identification mark for all our products, and every wig leaving our warehouse is strictly equipped with this label. Secondly, the lace size of the wig you received is a small 13*4, which is inconsistent with the standard 13*4 lace size of the product you ordered from us. Additionally, we observed that the lace edge of the wig in your photos has irregular trimming, while the product we ship doesn't do any pre-cut operation; the lace front wig is delivered with intact, untrimmed lace to allow customers to customize the fit according to their own needs.
If you do receive the right product, please contact us immediately. We are committed to continuing to communicate with you and doing our utmost to ensure that your shopping experience with Westkiss Hair is eventually resolved to your satisfaction.
我收到了 18 英寸的 Skunk Stripe Body Wave...我喜欢它...它很饱满,可以随时佩戴...我多年来一直是 West Kiss 的客户,从来不知道他们定制了适合您头部尺寸的假发。我的头比较小,不能戴假发……他们定制了我的假发,非常完美……交货很棒,最重要的是价格合理……谢谢 West Kiss Hair!
我从 West Kiss Hair 购买了卷发假发。 当我收到头发时,额头是不同的卷曲图案。 我给卖家发邮件询问了此事,他们的回复是这样的:“假发前部的质感确实比假发后部的弧度稍微宽松一些,这是因为前部靠近脸部,所以佩戴者在日常使用中会经常拨弄或打理头发。前部的大卷曲图案更方便佩戴者在日常生活中打理,有利于减少蕾丝部分头发的脱落,延长头发的使用寿命”我决定保留头发,直到与我的造型师见面。当我见到造型师时,她洗了头发,因为头发有难闻的气味,我想假发的正面和背面部分在造型和摩托后不会有太大不同。 正面略呈波浪形,背面紧密卷曲。当然,现在卖家不会接受我发送假发照片后的假发。 当假发从摩丝上干燥后,它只是后面的一团乱糟糟的头发,所以我把它扎成马尾辫。 浪费了近 200 美元,而他们在未来购买时只提供 20 美元。我绝对不会再从 WEST KISS 订购了。希望我可以上传图片。