Faye is redefining insurance with the first 100% digital, consumer-centric travel insurance for Americans enabling smarter, faster, smoother assistance and claims resolutions. Faye’s whole-trip protection, coupled with its proprietary technology, provides 24/7 immediate support anywhere in the world, quick reimbursements and an app where you can do it all - from covering your trips to filing claims. Those are just some of the reasons Faye was named a TIME Best Invention of 2025. Protect your trip Why you should protect your trips with Faye?Whole-trip coverage in 60 secondsProtect your flights, accommodation, luggage, activities, health, and more in under 60 seconds. COVID-19 included. 24/7 assistance (real humans!)Chat with us around the clock via phone, email, and the Faye app for assistance, emergency help, travel tips and more. Quick reimbursementsGet reimbursed quickly on travel inconveniences and claims via Faye Wallet, our secure digital payments card that works via your phone’s digital wallet.Award-winning appVoted a must-download travel app by Fodor’s, the Faye app tracks your itinerary and provides real-time updates on delays, gate changes, weather and more.Customizable add-onsSupplement your policy with add-ons included rental car care, vacation rental damage protection and extreme sports.Protect your trip
以上内容由商家自行提供，未经平台核实。Faye Travel Insurance（withfaye.com）在 OK.one 的综合评分为 4.7 分（满分 5 分），基于本站收录的 269 条用户评价，属于旅游度假分类，口碑优秀。好评高度一致，95% 的评价为 4 星及以上；商家回复了 64% 的差评；评价主要围绕使用体验、客户服务。数据最后更新于 2026-09-07。
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional support, smooth travel planning, and helpful notifications provided throughout their entire journeys. People consistently note that staff members are kind, knowledgeable, and always available to answer questions promptly. Many consumers also deeply appreciate the profound peace of mind and useful features like the reliable eSIM and timely real-time updates. Some reviewers were not happy with customer support responsiveness, citing long delays during busy periods, unhelpful staff interactions, and a lack of clear disclosure regarding specific coverage exclusions.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。Faye发来的提醒让人非常放心。 他们的产品非常全面，易于理解，而且价格合理。
L.G., thanks so much for leaving such an amazing review. Feedback like yours motivates us to continue delivering exceptional service and comprehensive coverage to all our customers. We can't wait to see where you go next. -Jeff, VP of Claims at Faye
优秀的团队合作，沟通迅速，覆盖范围广，索赔处理快速。
Thank you so much for sharing your experience, Tim! We're so glad we could be there for you when things didn't go as planned. It's great to hear your claim was processed smoothly. Can't wait to travel with you again. - Jeff, VP of Claims at Faye
拥有我旅行所需的所有信息！
Evan - Thanks for bringing us along. We hope we’re invited on your next adventure! -Jeff, VP of Claims at Faye
Faye 在一次一生一次的旅行中给了我极大的安心。 值得庆幸的是，一切都很顺利，而费耶只是付出了很小的代价就可以得到它所提供的精神安慰。 很棒的应用程序，非常有帮助。 谢谢你！
Neil - We're thrilled to hear that we could bring you peace of mind during your travels. We designed the app to help you stay organized and feel secure while on trip. It's great to know it was easy for you to use. Hope to travel with you again soon. -Daniel, VP of Product at Faye
我不必提出索赔。不过，为了以防万一，还是抱着这样的想法。
We are happy to hear you didn't run into any issues while traveling. We hope to travel with you again and continue providing you with peace of mind and excellent coverage on all your future adventures! -Jeff, VP of Claims at Faye
为我们一行 6 人的日本 13 天旅行购买了这份保险。值得庆幸的是，我们不必使用它，但很高兴知道我们在需要时拥有它。
Lori - Thanks for your trust in us. We're happy to hear we were able to provide you with peace of mind during your travels. Can't wait to see where you go next! -Jeff, VP of Claims at Faye
我很轻松地报名参加了我的旅行。幸运的是，我不需要任何服务，但知道我得到了保障，这让我高枕无忧。 按照应用程序的建议使用 ESIM Saily。这对我和我女儿来说非常有效。
Theresa - Thank you so much for traveling with Faye. We're so happy to hear that signing up with us was easy and that you didn't run into any issues while traveling! Wishing you many more safe and memorable journeys ahead. -Jeff, VP of Claims at Faye
Thank you, Sierra, for sharing your feedback. Looking forward to your next adventure with us. -Jeff, VP of Claims at Faye
Faye 应用程序在我们最近的法国之旅中非常有帮助。它让我们随时了解航班信息的变化。幸运的是，我们不需要提出索赔。
Horace - We are happy to hear you didn't run into any issues while traveling. Our goal is to make the Faye app your #1 companion while away from home. It is designed to assist you in staying organized and feeling secure during your travels. Can't wait to see where you go next! -Daniel, VP of Product at Faye
我真的很喜欢这个应用程序及其提供的所有信息。我没有必要提出索赔，所以从这个角度我没有什么可说的。
Cirila - Thank you so much for the positive feedback. Our goal is to make the Faye app your #1 companion while away from home. It is designed to assist you in staying organized and feeling secure during your travels. We're so happy to hear you didn't run into any issues while traveling. Wishing you many more safe and memorable journeys ahead. -Daniel, VP of Product at Faye
注册简单，出国旅行安心。值得庆幸的是，不需要它，但如果需要的话，现有的成本是合理的。
We are happy to hear you didn't run into any issues while traveling. We hope to travel with you again and continue providing you with peace of mind and excellent coverage on all your future adventures! -Jeff, VP of Claims at Faye
Jennifer - Thank you so much for the positive feedback. We love hearing that the app was easy to use! It is designed to assist you in staying organized and feeling secure during your travels. Can't wait to see where you go next! -Daniel, VP of Product at Faye
Dawn - Thank you so much for the positive feedback. We pride ourselves on fast and proactive service, no matter where you are in the world. We hope to see you soon and continue providing you with peace of mind and excellent coverage on all your future adventures! -Jeff, VP of Claims at Faye
Joanne - Thanks for bringing us along. Looking forward to your next adventure with us. -Jeff, VP of Claims at Faye
我们第二次使用 Faye，让我们在旅行时安心无忧。方便，价格合理，以后出行还会再次使用。
Linda - Thank you for traveling with us again. We're so happy to hear we could provide you with peace of mind during your travels! We value your loyalty and look forward to being your travel companion for many more journeys ahead! - Jeff, VP of Claims at Faye
这是如此简单和令人放心。 知道我们有保障，而且幸运的是我们不需要使用它，我感到更加安心。
Jessica - We are happy to hear you didn't run into any issues while traveling. We hope to travel with you again and continue providing you with peace of mind and excellent coverage on all your future adventures! -Jeff, VP of Claims at Faye
Michele - Thank you so much for choosing Faye. Wishing you many more safe and memorable journeys ahead. -Jeff, VP of Claims at Faye
整个旅程中出现了一些轻微的延误，但其他一切都很顺利。所参观的地方非常值得花时间。上帝保佑，明年我们还会再来的！
Domingo - Thanks for bringing us along. We hope we’re invited when you go back! -Jeff, VP of Claims at Faye
Faye 在我们旅行期间与我们沟通，确保如果我们遇到问题，他们会为我们提供帮助。幸运的是，我们的旅行安全又安心。谢谢
James - We are happy to hear you didn't run into any issues while traveling. We hope to travel with you again and continue providing you with peace of mind and excellent coverage on all your future adventures! -Jeff, VP of Claims at Faye
Faye 与我联系的方式让我感到很舒服，因为他们每一步都在我身边。 让我放心的是我选择了正确的保险公司。 谢谢你！
Thank you so much for the positive feedback. We're always excited to stay connected with you throughout your travels. Can't wait to see where you go next. -Jeff, VP of Claims at Faye
共 269 条符合条件的评价
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