R
Rhodora Igot · 写过 1 条评价 · 已认证 · 体验于 2026-08-04 ·
★★★★★
关于 Faye Travel Insurance
数据更新- 网站
- withfaye.com
- 分类
- 旅游度假
- 所在地
- 美国
- 状态
- 待认证
- 近 12 个月
- 269 条评价
- 差评回复率
- 64%（9/14 条）
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商家自述
Faye is redefining insurance with the first 100% digital, consumer-centric travel insurance for Americans enabling smarter, faster, smoother assistance and claims resolutions. Faye’s whole-trip protection, coupled with its proprietary technology, provides 24/7 immediate support anywhere in the world, quick reimbursements and an app where you can do it all - from covering your trips to filing claims. Those are just some of the reasons Faye was named a TIME Best Invention of 2025. Protect your trip Why you should protect your trips with Faye?Whole-trip coverage in 60 secondsProtect your flights, accommodation, luggage, activities, health, and more in under 60 seconds. COVID-19 included. 24/7 assistance (real humans!)Chat with us around the clock via phone, email, and the Faye app for assistance, emergency help, travel tips and more. Quick reimbursementsGet reimbursed quickly on travel inconveniences and claims via Faye Wallet, our secure digital payments card that works via your phone’s digital wallet.Award-winning appVoted a must-download travel app by Fodor’s, the Faye app tracks your itinerary and provides real-time updates on delays, gate changes, weather and more.Customizable add-onsSupplement your policy with add-ons included rental car care, vacation rental damage protection and extreme sports.Protect your trip
以上内容由商家自行提供，未经平台核实。Faye Travel Insurance靠谱吗？
Faye Travel Insurance（withfaye.com）在 OK.one 的综合评分为 4.7 分（满分 5 分），基于本站收录的 269 条用户评价，属于旅游度假分类，口碑优秀。好评高度一致，95% 的评价为 4 星及以上；商家回复了 64% 的差评；评价主要围绕使用体验、客户服务。数据最后更新于 2026-09-07。
评价综述
AI 生成Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional support, smooth travel planning, and helpful notifications provided throughout their entire journeys. People consistently note that staff members are kind, knowledgeable, and always available to answer questions promptly. Many consumers also deeply appreciate the profound peace of mind and useful features like the reliable eSIM and timely real-time updates. Some reviewers were not happy with customer support responsiveness, citing long delays during busy periods, unhelpful staff interactions, and a lack of clear disclosure regarding specific coverage exclusions.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
非常好的体验
精准守望先锋
很高兴知道您在关注我的航班。我会看到你的更新，我知道它是正确的。
确信我们已被覆盖
没有任何问题，并且相信如果有任何问题我们都会得到照顾。
Faye看起来是一家不错的公司
旅行保险正变得越来越……
在昂贵的假期中，旅行保险变得越来越必需。 Faye 使这个过程变得简单且经济实惠。
超级简单，覆盖范围广！
非常容易理解我们的承保范围，幸运的是不需要使用它，但它让我们放心，因为我们知道如果有必要的话我们拥有必要的承保范围。以后的旅行肯定会使用 Faye。
菲伊真是太到位了！
Fay 不断更新我的行程！
Faye Travel Insurance 回复2026-08-04
Diane - Thank you so much for the positive feedback. Can't wait to see where you go next. -Jeff, VP of Claims at Faye
优质的服务！
Faye Travel Insurance 回复2026-08-04
Laura - Thank you so much for the positive feedback. We hope to travel with you again soon! -Jeff, VP of Claims at Faye
始终感到平静的支持……
在 Faye 的保护下，始终感到平静的支持。
Faye Travel Insurance 回复2026-08-04
Douglas, thanks for your trust in us. We truly appreciate it. Hope to travel with you again soon. -Jeff, VP of Claims at Faye
乐于助人的菲伊
我从 FAYE 那里得到的信息很有帮助。
Faye Travel Insurance 回复2026-08-04
Thank you so much for the positive feedback. Looking forward to your next adventure with us. -Jeff, VP of Claims at Faye
我很欣赏频繁的入住和…
我很欣赏频繁的签到和更新。如果需要旅行保险，可以轻松访问界面。
Faye Travel Insurance 回复2026-08-04
Raymond - Thank you so much for the positive feedback. We're always excited to stay connected with you throughout your travels. Can't wait to see where you go next. -Jeff, VP of Claims at Faye
两周的旅行，没有任何问题……
两周的旅行，没有任何需要费耶的问题。那太好了！知道如果我们需要的话，Faye 会支持我们，这让我们感到安心。
Faye Travel Insurance 回复2026-08-04
John - We are happy to hear you didn't run into any issues while traveling. We hope to travel with you again and continue providing you with peace of mind and excellent coverage on all your future adventures! -Jeff, VP of Claims at Faye
轻松获得客户服务
轻松获得客户服务，我们所有的问题都得到简单直接的回答，我们对旅行计划的信心将得到保护。
很难评价，因为我们从来不需要……
很难评价，因为我们从来不需要任何东西。我们遇到的问题是大自然和莱茵河的低水位。知道如果我们需要的话你就在那里，真是令人欣慰。现在我可以请求不再每天收到 Faye 的广告吗？我们下次旅行时会打电话
只是感觉/知道我们有费耶……
只是感觉/知道我们有 Faye 保险就很放松。
与……交谈起来很快而且很东方。
当我需要帮助时，与人交谈既快捷又轻松
一切都很顺利。
Faye Travel Insurance 回复2026-08-03
Johnny - Thanks for bringing us along. We're glad you didn't run into any issues. Can't wait to see where you take us next! -Jeff, VP of Claims at Faye
Rae（客户服务专家）
我的客户服务专家 Rae 非常乐于助人，快速准确地回答了我的问题。
Faye Travel Insurance 回复2026-08-03
Thank you, Amy, for sharing your experience. I will make sure to share this feedback with Rae directly. We love hearing that you had a positive experience with Faye, and we hope to travel with you again soon! -Jeff, VP of Claims at Faye
团队中有 Faye 真是太好了
团队中有 Faye 真是太好了。即使我不使用它，知道你不必有压力也会有帮助
Faye Travel Insurance 回复2026-08-03
Jose - Thank you so much for the positive feedback. No matter what comes up during your travels, our main goal is to make sure you can relax and enjoy your trip without any extra worries! Can't wait to see where you go next -Jeff, VP of Claims at Faye
知道我的旅行是由……覆盖的
知道我的旅行是由一家信誉良好且可靠的公司承保的。
Faye Travel Insurance 回复2026-08-03
Shirley, thanks for your trust in us. We truly appreciate it. Hope to travel with you again soon. -Jeff, VP of Claims at Faye
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