Thank you for taking the time to share your positive review, Regina! We're glad to hear that you were able to resolve your issues with the help of our team! If you ever need anything else, please don't hesitate to reach out! We're always here and happy to help.
Hi, Jennifer. We're sorry to hear about your negative experience and we sincerely apologize for any frustration. This does not match the standards we hold ourselves to, and we have passed your review on to our team to look in to as soon as possible.
Please respond to our request for more information so we can have a senior member of our support management team research this.
Hi, Josh. My apologies for the frustration with this. This does not match the standards we hold ourselves to. I have passed your review on to our team to look in to as soon as possible.
If you are able to, please respond to our request for more information so we can have a senior member of our team research this.
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NGO · 写过 1 条评价 · 体验于 2026-05-13 ·
★★★★★
WP 永远是我的首选
一旦通过了人工智能聊天机器人，技术专家的专业性和效率就高效、迅速地解决了我的问题。
WP Engine 回复2026-05-13
Thank you for your positive review! We're glad to hear that our tech was able to help out with your issue.
Please let us know if we can help with anything else!
Hi We're sorry to hear about your negative experience and we apologize for any frustration. If you are trying to reach a live human agent you can type “support” to bypass the Virtual Assistant.
We have passed your review on to our team to look in to as soon as possible. Please respond to our request for more information so we can have a senior member of our team research this.
Hi, Paul. We're sorry to hear about your negative experience and we sincerely apologize for any frustration. This does not match the standards we hold ourselves to, and we have passed your review on to our team to look in to as soon as possible. If you are able to, please respond to our request for more information so we can have a senior member of our team research this.
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Seth Persily · 写过 1 条评价 · 体验于 2026-04-28 ·
★★★★★
Willa P 绝对是超级巨星！
WP Engine 回复2026-04-29
Thank you for your positive review, Seth! Please let us know if we can help with anything else!
Thank you for taking the time to share your review, David! We're glad to hear that Nickoles was able to help out with your issue! We'll be sure to pass your kind words along to him and the rest of our team.
If you ever need anything else, please don't hesitate to reach out!
Hi, Fred! Thank you for taking the time to share your experience! We're glad to hear that our team was able to help out and provide an answer! If you need anything else, please don't hesitate to reach out! We're always here and happy to help!
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Will · 写过 2 条评价 · 体验于 2026-04-21 ·
★★★★★
实际支持，非脚本化，聊天机器人的废话
惊喜。在用 ACF PRO 接管一个网站后，我感觉自己远远落后了，我的代表 (Patroba) 的思路清晰、信息丰富，让我感觉自己被倾听了。我从来没有觉得自己收到的是预设回复或被迫阅读一篇无用的文章。 WP Engine 的客户服务给我留下了深刻的印象，尤其是在很多公司只提供无用的聊天机器人的时代。
WP Engine 回复2026-04-23
Thank you for taking the time to share your review, Will! We're glad to hear about your positive experience with Patroba! We'll be sure to pass your kind words along to him and the rest of our team. If you need anything else, please don't hesitate to reach out! We're always happy to help.
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Tangee Whapham · 写过 1 条评价 · 体验于 2026-04-18 ·
★★★★★
现场支持非常好……
在网站迁移过程中得到了很好的支持，尤其是 Kamal！
WP Engine 回复2026-04-20
Thank you for your review, Tangee! We're glad to hear about your positive experience with our support team. Please let us know if we can help with anything else!
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Charles Giesler · 写过 8 条评价 · 体验于 2026-04-18 ·
★★★★★
我遇到了图像显示问题
我遇到了图像显示问题。实时聊天帮助我找到并纠正了问题。干得好！
WP Engine 回复2026-04-20
Thank you for your positive review, Charles! We're glad to hear that our team was able to help with your issue!
Please let us know if you need anything. else!
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Bob · 写过 1 条评价 · 体验于 2026-04-15 ·
★★★★★
对具有挑战性的问题的大力支持
另一家托管公司仍然维护着我的 DNS 记录，这给我带来了挑战性的情况，WPEngine 支持非常有效地解决了我与域名转发相关的问题。 很棒的支持计划
WP Engine 回复2026-04-16
Hi, Bob! Thank you for taking the time to share your review! We're glad to hear that our support team was able to help out with your issues. If you ever need anything, please don't hesitate to reach out! We're always here and happy to help.
Thank you for taking the time to share your positive review! We're glad to hear that our support team was able to help out with your issue!
If you ever need anything else, please don't hesitate to reach out! We're always here and happy to help.
Thank you for your review, Mohammad! We're so glad to hear about your positive experience with our support team! Please let us know if we can ever help with anything else!
Hi, Kieran We're sorry to hear about your negative experience and we sincerely apologize for any frustration. This does not match the standards we hold ourselves to, and we have passed your review on to our team to look in to as soon as possible.
Please respond to our request for more information so we can have a senior member of our team research this.
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Lynn Fleck · 写过 3 条评价 · 体验于 2026-04-13 ·
★★★★★
简直就是最好的
最好的托管，最好的技术支持。
WP Engine 回复2026-04-14
Thank you for your positive review, Lynn! Please let us know if we can ever help with anything!
Hi, Cody. We're sorry to hear about your negative experience and we sincerely apologize for any frustration. This does not match the standards we hold ourselves to, and we have passed your review on to our team to look in to as soon as possible.
If you are able to, please respond to our request for more information so we can have a senior member of our team research this.
Thank you for taking the time to share your review, Bill! We're glad to hear about your positive experience with Nickoles! We'll be sure to pass your kind words along to him and the rest of our team. If you need anything else, please don't hesitate to reach out!
Thank you for your positive review, Patrick! We appreciate your advocacy and we're glad to have you with us!
If you ever need anything, please don't hesitate to reach out! We're always happy to help.
