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WP Engine

102 条评价

4.1102 条评价
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关于 WP Engine

数据更新
网站
wpengine.com
分类
电子与科技
所在地
United States · Austin
状态
待认证
近 12 个月
102 条评价
差评回复率
86%(18/21 条)
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WP Engine靠谱吗?

WP Engine(wpengine.com)在 OK.one 的综合评分为 4.1 分(满分 5 分),基于本站收录的 102 条用户评价,属于电子与科技分类,口碑良好。80% 的评价为 4 星及以上,18% 为 1 星;商家回复了 86% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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Robert Fuentes Jr · 写过 2 条评价 · 体验于 2026-01-28 ·

我们的网站已经瘫痪了……

我们的网站在周三早上宕机了,在查看 WP Engine 仪表板并与聊天机器人通信后,我确定支持服务已宕机。 我们现在正在沿着这条道路解决这个问题。 这有助于将焦点引导到它所属的地方。

WP Engine 回复2026-01-30

Thank you for taking the time to share your experience, Robert! We're sorry to hear that your site went down, but we're happy that you were able to figure it out! If you ever need anything, please don't hesitate to reach out! Our team is here 24/7/365 and always happy to help.

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Magnum · 写过 18 条评价 · 已认证 · 体验于 2025-12-25 ·

WP Engine:网络托管的网络猛兽

到目前为止,一切都很好!网站加载速度比我在 GoDaddy 时快得多,而且在后端进行工作也是 blitz schnell。在 WP Engine 上托管比在其他共享托管平台上托管要贵一些,但仅速度对我来说就值得了。与 GoDaddy 相比,这就像白天和黑夜。

WP Engine 回复2026-01-30

Thank you for taking the time to share your review! We're glad to hear about your positive experience on our platform so far! If you ever need anything, please don't hesitate to reach out to our team! We're here to help 24/7/365.

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Lauren Lane · 写过 1 条评价 · 体验于 2026-01-26 ·

WP Engine 是一个出色的托管...

WP Engine 一直是优秀的托管提供商。该平台稳定、可靠,并在精心设计的 WordPress 环境中提供出色的正常运行时间。真正让他们与众不同的是他们的客户支持——反应灵敏、知识渊博、人性化。当我需要帮助时,我可以联系真人,他们会在需要时持续跟进。在一个很难找到高质量支持的行业中,服务水平确实很重要。强烈推荐。

WP Engine 回复2026-01-27

Thank you for taking the time to share your review, Lauren! We're glad to hear about your positive experience with our platform and support so far. If you ever need anything, please don't hesitate to reach out! We're always here and happy to help.

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Jen Niles · 写过 2 条评价 · 体验于 2026-01-27 ·

WPEngine 支持总是令人惊叹并且......

WPEngine 支持总是令人惊叹且乐于助人!超级快太棒了!

WP Engine 回复2026-02-03

Thank you for your review, Jen! We're glad to hear about your positive experience with our support team. If you ever need anything, please don't hesitate to reach out!

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Dan Teman · 写过 9 条评价 · 体验于 2025-01-27 ·

我在早期使用 WPE...

我在初创公司的早期使用过 WPE,当需要担心托管和安全性时,它减轻了我的负担。不是最便宜的,但在当时速度更重要的时候,它们很有用。

WP Engine 回复2026-01-27

Thank you for taking the time to share your review, Dan! We appreciate your feedback!

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Brad Dierking · 写过 2 条评价 · 体验于 2026-01-23 ·

成本更高,性能相同,意外更新

我多年来一直是 WP Engine 的客户。大约一年前,我被鼓励迁移到专用环境,该环境被认为是一种简单的迁移,具有有意义的性能改进。实际上,这种体验远远低于预期。 成本增加到我之前支付的费用的大约两倍,但性能基本保持不变。此外,迁移过程本身比所描述的更加复杂和具有破坏性,导致我花费了大量的时间和精力。 潜在客户还应该了解 WP Engine 的自动年度续订政策。续订无需任何提前确认或在续订时采取明确行动,而是依赖于其网站链接的条款。这些条款通过实时网页维护,并可能随着时间的推移进行修改,这引起了人们对透明度和知情同意的担忧。 在我看来,这种结构使客户陷入困境,特别是在管理许多站点时,迁移成为一项艰巨的任务。原则上我将取消我的网站并将其转移到另一个提供商。 市场上有许多强大的托管选项。如果 WP Engine 的价值主张更强,我相信诸如年度意外续订之类的做法就没有必要了。由于这些原因,根据我的经验,我不会推荐 WP Engine。

WP Engine 回复2026-01-27

Hi, Brad. We're sorry to hear about your negative experience and we sincerely apologize for any frustration. This does not match the standards we hold ourselves to, and we have passed your review on to our team to look in to as soon as possible. If you are able to, please respond to our request for more information so we can have a senior member of our team research this further!

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Sarah Lloyd · 写过 1 条评价 · 体验于 2026-01-21 ·

WPEngine 支持始终是一流的

WPEngine 的支持始终是一流的,而且他们的支持代表也非常友好。

WP Engine 回复2026-01-21

Thank you for taking the time to share your review, Sarah! We're glad to hear about your positive experience with our support team. We'll be sure to pass your review along to them! If you ever need anything, please don't hesitate to reach out! We're always happy to help.

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Paul D · 写过 74 条评价 · 体验于 2026-01-19 ·

可能是最无能的公司

经过与他们多次讨论取消服务(由于收费差异) - 我们商定了取消日期,他们给我发了电子邮件并确认了该日期 2 月 2 日。收到该网站将在 2 月 2 日断开连接的确认后,WP 引擎于 1 月 19 日断开了我的整个网站和帐户。两周前我就准备好更换新的提供商了。这对我们产生了巨大的财务影响。 WP 引擎承认这个错误是他们的,但是“每个人都在吃午饭,所以他们目前没有人来修复它”这是典型的。 WP Engine 的无能程度令人难以置信。 - 如果您有重要的网站,请不要放在 WP 引擎手中。 他们曾经是一家值得信赖的好公司,但现在却一团糟,无法依赖。 最新更新- WP Engine - 已接受他们因“错误”关闭了我的网站并断开了我的帐户。他们花了 7 个小时来恢复(每个人都在吃午饭)。现在他们能做的最好的事情就是给我 90 英镑的补偿!

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Hayden Hill · 写过 4 条评价 · 体验于 2026-01-20 ·

WP Engine 修复了我的性能问题

我正在更新我之前的评论,因为 WP Engine 已经超越了我的问题。 在最初对计划限制和性能感到沮丧之后,他们的支持团队介入并帮助解决了性能问题的根本原因。 很少有公司如此认真地对待反馈并如此努力地重新获得信任。如果您正在寻找真正倾听并支持客户的主机,我可以自信地推荐 WP Engine。

WP Engine 回复2026-01-20

Hi Hayden. We're very sorry to hear about your negative experience. We sincerely apologize for any frustration this may have caused and we would like the opportunity to earn your trust back. We have escalated your feedback to our leadership team and want learn more about your concerns. If you are able to, please respond to our request for more information and we can have a member of our senior leadership team reach out as soon as possible.

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Nse · 写过 1 条评价 · 体验于 2026-01-18 ·

轻松解决了我的问题。

WP Engine 回复2026-01-20

Thank you for your review! Please don't hesitate to reach out to our team if you need anything else!

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Martin Stoychev · 写过 1 条评价 · 体验于 2026-01-14 ·

感谢 WPegine 支持团队...

感谢 WPegine 支持团队对我们的帐户重新激活请求的快速响应!

WP Engine 回复2026-01-20

Thank you for taking the time to share your review! Please let us know if we can help with anything else!

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Anonym · 写过 11 条评价 · 体验于 2026-01-15 ·

最糟糕的经历

最糟糕的经历。托管速度很快,但您被锁定在 WP Engine 中。您无法访问必要的凭据,这使得无法将您的网站迁移到其他托管提供商。

WP Engine 回复2026-01-16

We're sorry to hear about your negative experience. This does not match the standards we uphold ourselves to and we apologize for any frustration this has caused. Please respond to our request for more information so we can look into your review and concerns further.

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AHarvey · 写过 5 条评价 · 体验于 2026-01-07 ·

您可以信赖的坚实支持和托管!

使用 WPEngine 多年。随时提供一流的支持。所有问题都可以通过聊天轻松解决。一路推荐。

WP Engine 回复2026-01-08

Thank you for taking the time to share your review! We appreciate your advocacy and we're glad to hear about your positive experience with our support team. If you need anything else, please don't hesitate to reach out!

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Susan Hayse · 写过 4 条评价 · 体验于 2026-01-01 ·

WP Engine 帮助我应对 Web 维护的挑战

网站维护每天都会随着新的安全威胁和技术变化而变化。 我可以依靠 WP Engine 支持来解释发生的情况并帮助我减轻客户的负担,让我的生活更轻松。

WP Engine 回复2026-01-05

Thank you for taking the time to share your review, Susan! We're glad to hear about your positive experience with our team. If you ever need anything, please don't hesitate to reach out! We're always happy to help.

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Steven · 写过 2 条评价 · 体验于 2025-12-31 ·

对我烦人的问题非常有耐心

WP Engine 回复2025-12-31

Thank you for your positive review, Steven! Please let us know if we can help with anything else!

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Sherri Combs · 写过 2 条评价 · 体验于 2025-12-28 ·

我雇佣了错误的 WEB 开发团队

我雇佣了错误的 WEB 开发团队。但 WP 确实帮助我重新设置了一切并再次正常运转。他们非常乐于助人、理解并提出了很多建议来帮助我弄清楚我遇到的问题。它现在正在正常工作,并为我的新团队做好准备! TY WP 帮助我避免了灾难!

WP Engine 回复2025-12-29

Thank you for taking the time to share your positive review and experience, Sherri! We're glad to hear our team was able to help out with your issues. If you need anything else, please don't hesitate to reach out! Our team is always here and happy to help.

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R. Keefer · 写过 1 条评价 · 已认证 · 体验于 2025-12-13 ·

无缝过渡

使用 WP Engine 可以无缝过渡我们所有的托管站点,并立即提高感知速度和实际速度。

WP Engine 回复2025-12-19

Thank you for your positive review! We're glad to hear that our platform has helped improve your site speed! If you ever need anything, please don't hesitate to reach out to our team! We're always happy to help.

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Sarah O'Brien · 写过 1 条评价 · 体验于 2025-12-18 ·

高级代表 Nickoles Murray 能够……

高级代表 Nickoles Murray 能够快速解决我的问题!尽管我确实必须请求高级代表才能获得可靠的帮助

WP Engine 回复2025-12-19

Thank you for taking the time to share your review, Sarah! We're glad to hear that Nickoles was able to help. We apologize for the initial trouble with support, we'll be sure to pass your feedback on to our team. If you need anything else, please don't hesitate to reach out!

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Matt · 写过 2 条评价 · 已认证 · 体验于 2025-12-12 ·

无瑕疵的客户服务

完美的客户服务 - 在最近迁移站点时非常有帮助。我们还在许多其他网站上使用 WPEngine,并发现它快速且易于使用。

WP Engine 回复2025-12-16

Hi, Matt! Thank you for taking the time to share your review! We're glad to hear about your positive experience with our team. If you need anything else, please don't hesitate to reach out! We're always happy to help.

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Richard · 写过 4 条评价 · 体验于 2025-12-12 ·

在线帮助非常好

在线帮助非常好,帮助我快速解决了问题。

WP Engine 回复2025-12-16

Thank you for your review, Richard! We're glad to hear that our team was able to help with your issue! Please let us know if we can help with anything else!