Albeebaby

Hi Lin, We're so happy to hear that your seat arrived promptly and that you were able to take advantage of our sale! We appreciate your positive feedback. Sincerely, The Albee Baby Team

Hi Ali, Thank you for your wonderful review! We're so happy to hear that your order arrived in excellent condition and that the delivery was seamless. We truly appreciate your kind words! Sincerely, The Albee Baby Team

Hi Shari, We're sorry to hear you were disappointed with your experience. Our gift registry system is designed to automatically apply the registrant's shipping address for registry purchases, so we're sorry that your order was delivered to your address instead. We understand how frustrating that was, especially after paying for shipping and expecting the gift to go directly to the recipient. We send order and shipping confirmation emails that include the delivery address, and if the issue had been brought to our attention before delivery, we would have been happy to help review the order and explore possible options. We appreciate your feedback and will continue reviewing our checkout experience to help prevent situations like this in the future. Sincerely, The Albee Baby Team

Hello, We're so glad to hear that your order arrived quickly and that the product met your expectations. Thank you for sharing your positive experience with us! Sincerely, The Albee Baby Team

Hello, Thank you so much for the kind words! We're so glad you're loving the car seat, and we appreciate you taking the time to share your experience. Sincerely, The Albee Baby Team

Hi Eric, We're sorry your experience didn't meet your expectations. After your order was placed, we reached out to let you know the car seat wasn't available in our warehouse, and offered to have it shipped directly from Maxi-Cosi instead. Once you agreed, we were unfortunately notified of an unexpected delay at the fulfillment warehouse handling your order. We understand how frustrating it was that the original shipping estimate wasn't met, and we apologize for not keeping you better updated along the way. When you requested to cancel, we first needed to confirm with the manufacturer that the shipment hadn't already gone out before issuing a refund. Once that was confirmed, your order was promptly canceled and refunded. We understand it was confusing to see the item available elsewhere while your order was delayed. Inventory and fulfillment timelines can vary between warehouses, even within the same manufacturer. We're sorry this led to a disappointing experience, and we appreciate your feedback as we continue working to improve our communication. Sincerely, The Albee Baby Team

Hi Ashley, Thank you so much for such a detailed review! We're thrilled to hear the rotating base, LATCH system, and those handy harness magnets have made such a difference for you. It really is the small details that add up, and it's great to know Chicco nailed it for your family. We appreciate you taking the time to share this, and thank you for recommending us! Sincerely, The Albee Baby Team

Hi Alexandra, Thank you so much for this review! We're so happy to hear you're in love with your new stroller. It means a lot to us that everything went perfectly for you. Sincerely, The Albee Baby Team

Hi Thomas, Thank you so much for the kind words! We're so glad our team was able to take good care of you, and we appreciate you sharing your experience. Sincerely, The Albee Baby Team