Great larger car seat
Car seat was delivered quickly and well packaged. Love the cinder color which is so much better than the usual black! Fits my growing 7-year old grandson with room to spare.
Albeebaby (www.albeebaby.com) has a 4.2 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 79% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 85% of negative reviews. Last updated 2026-08-10.
Car seat was delivered quickly and well packaged. Love the cinder color which is so much better than the usual black! Fits my growing 7-year old grandson with room to spare.
It came quicker than I was expecting which made me very happy.
The packaging was not excellent. The bottom blew out of the Doona car seat box. It was being held up by one piece of tape. I reached out and they didn't seem to be bothered much by that and mostly dismissed my concerns.
Another company that lacks communication. I’ve been waiting for the Nuna Triv LX travel system to restock and received an email at the end of June saying it’s in stock so I placed an order. A week goes by and I hadn’t received any tracking information so I reach out to customer service and I was told that it was a glitch in their system and that I should’ve never been able to order it but it should restock by July 31st. Why did I as a paying customer have to reach out to get this information?!! The company should’ve sent an email right away updating the customer and apologizing for the inconvenience as I ordered it with the expectation that it wouldn’t take a month to receive my item. It feels very weird that they were willing to take my money without giving me an update about my order. The only reason I gave them 2 stars is because our first order arrived quickly and they offer an amazing military discount, however, I will no longer be a customer as I’m tired of these companies taking advantage of their customers and not taking accountability.
We were really trying to look for some good deals since there’s just so much choice and information out there… and Albee baby had the most selection and variety and allowed us to think through always with their deals.. we didn’t feel rushed
Fast efficient service. Delivery was on time.
So fast. Great price.
Great experience. Items arrived ahead of schedule.
Love the store. Great selection!
The seat arrived when they said it would, and I was able to purchase it on sale.
Hi Lin, We're so happy to hear that your seat arrived promptly and that you were able to take advantage of our sale! We appreciate your positive feedback. Sincerely, The Albee Baby Team
Excellent condition, seamless delivery, thank you so much
Hi Ali, Thank you for your wonderful review! We're so happy to hear that your order arrived in excellent condition and that the delivery was seamless. We truly appreciate your kind words! Sincerely, The Albee Baby Team
I thought the gift was going to be sent to the person's gift registry address, but it came to my home. The shipping charges were ridiculous, especially when it wasn't even sent to the recipient. Disappointing.
Hi Shari, We're sorry to hear you were disappointed with your experience. Our gift registry system is designed to automatically apply the registrant's shipping address for registry purchases, so we're sorry that your order was delivered to your address instead. We understand how frustrating that was, especially after paying for shipping and expecting the gift to go directly to the recipient. We send order and shipping confirmation emails that include the delivery address, and if the issue had been brought to our attention before delivery, we would have been happy to help review the order and explore possible options. We appreciate your feedback and will continue reviewing our checkout experience to help prevent situations like this in the future. Sincerely, The Albee Baby Team
Fast shipping, Product as describe
Hello, We're so glad to hear that your order arrived quickly and that the product met your expectations. Thank you for sharing your positive experience with us! Sincerely, The Albee Baby Team
Hello, Thank you so much for the kind words! We're so glad you're loving the car seat, and we appreciate you taking the time to share your experience. Sincerely, The Albee Baby Team
I’d give 0 stars if I could. Purchased a car seat for my toddler that showed was in stock and did not have any other information. Received a call from frank letting me know it was a drop ship from the company directly and asked if I wanted to continue. I asked how long it would take to ship and was told 1 week. 3 weeks went by and I hasn’t received a call, email or any type of communication. I called back to see about an update. They let me know that they would have to contact to company directly for an update. I let them know that the product was available on their site. And not sure how long it has been on there and I was still just waiting. Instead of admitting their mistake they shifted the blame to the other company. I cancelled my order with Albee baby and placed it directly with them. Albee baby later contacted me that the other company had issues with their shipping wear house. That makes no sense since I order directly from them afterwards and already received it. Horrible customer service **update** Albebaby takes no responsibility for what their actions. Right after I received the call and the order was placed. Why was I not notified about this unfortunate delay? Frank notified me when it was out of stock. Why not about the continuing delay?
Hi Eric, We're sorry your experience didn't meet your expectations. After your order was placed, we reached out to let you know the car seat wasn't available in our warehouse, and offered to have it shipped directly from Maxi-Cosi instead. Once you agreed, we were unfortunately notified of an unexpected delay at the fulfillment warehouse handling your order. We understand how frustrating it was that the original shipping estimate wasn't met, and we apologize for not keeping you better updated along the way. When you requested to cancel, we first needed to confirm with the manufacturer that the shipment hadn't already gone out before issuing a refund. Once that was confirmed, your order was promptly canceled and refunded. We understand it was confusing to see the item available elsewhere while your order was delayed. Inventory and fulfillment timelines can vary between warehouses, even within the same manufacturer. We're sorry this led to a disappointing experience, and we appreciate your feedback as we continue working to improve our communication. Sincerely, The Albee Baby Team
This car seat exceeded my expectations! I love that it has a base, rotates for easy loading and unloading, built-in cup holders, and a simple LATCH system that makes installation a breeze. One of my favorite features is the magnets that hold the harness straps out of the way while you’re getting your child buckled in—it’s such a small detail, but it makes a huge difference. Chicco really thought of everything with this seat. I would definitely recommend it to anyone looking for a safe, convenient, and well-designed convertible car seat.
Hi Ashley, Thank you so much for such a detailed review! We're thrilled to hear the rotating base, LATCH system, and those handy harness magnets have made such a difference for you. It really is the small details that add up, and it's great to know Chicco nailed it for your family. We appreciate you taking the time to share this, and thank you for recommending us! Sincerely, The Albee Baby Team
Everything was perfect I’m in loveeee with this stroller
Hi Alexandra, Thank you so much for this review! We're so happy to hear you're in love with your new stroller. It means a lot to us that everything went perfectly for you. Sincerely, The Albee Baby Team
Hi Thomas, Thank you so much for the kind words! We're so glad our team was able to take good care of you, and we appreciate you sharing your experience. Sincerely, The Albee Baby Team
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