Albeebaby (www.albeebaby.com) has a 4.2 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 79% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 85% of negative reviews. Last updated 2026-08-10.
Hi Olga, Thank you for the wonderful feedback! It's great to hear your order beat the clock and got to you ahead of schedule. We're always working to make the shopping experience as smooth as possible, and we're so glad it showed. Thanks for choosing Albee Baby! Sincerely, The Albee Baby Team
Hi William, Thank you so much for the kind words! We're glad your order was delivered exactly as promised. We appreciate you shopping with Albee Baby and hope to see you again soon! Sincerely, The Albee Baby Team
The website was very user friendly with a very large selection. I ordered a stroller and it shipped quickly, even though I ordered over a holiday. It arrived in one week (I'm located on the other side of the country) and was packaged well! I also reached out to support and got a timely response. Lastly, I earned some nice rewards to use towards a future purchase! I will shop at Albeebaby again.
Hi Rashi, Thank you for the thoughtful review! We're so glad the website made it easy to find what you needed, and that your stroller arrived quickly and well packaged, even with the holiday timing. It's also great to hear our support team got back to you promptly, and that the rewards program added a nice bonus to your order. We can't wait to have you shop with us again! Sincerely, The Albee Baby Team
Delivery was fast there has no issues We are very satisfied with albee ordered
Hi Eunkyung, Thank you so much! We're glad the delivery was fast and everything went smoothly. It's wonderful to hear you're satisfied with your order, and we appreciate you choosing Albee Baby! Sincerely, The Albee Baby Team
A true pleasure to shop and buy from a very reputable business!
Hi Allan, We're so happy to hear you had such a pleasant shopping experience with us! We truly appreciate your kind words. Sincerely, The Albee Baby Team
Hi Diana, Thank you so much for the kind words! We're glad our customer service made a positive impression. We appreciate your support and hope to see you again soon! Sincerely, The Albee Baby Team
I rarely leave negative reviews, but this experience was disappointing. We purchased a Nuna MIXX bassinet from Albee Baby for our newborn daughter. After bringing her home, we discovered an issue with the bassinet’s sleep surface. Nuna reviewed the evidence I provided and approved a full warranty replacement. I contacted Albee Baby not expecting them to assume responsibility for the warranty, but simply hoping they would advocate on our behalf with Nuna or help identify a solution. Instead, I was met with an immediate defensive response and told to continue working through the manufacturer. I understand that retailers don’t control manufacturer warranties. However, when customers spend thousands of dollars outfitting a nursery through a retailer, I believe it’s reasonable to expect some level of advocacy when a significant issue arises with a premium product. I left the conversation feeling that once the sale was complete, there was little interest in helping us navigate the problem. That’s not the level of customer service I expected, and it’s something future buyers should consider.
Hi Eric, Thank you for taking the time to share this feedback, and congratulations on your daughter's arrival. We're sorry your first experience with us fell short of what you expected, especially during such a busy time with a newborn. Looking back at how that initial conversation went, we understand why it left you feeling like advocacy wasn't there when you needed it. That's not the experience we want anyone to have, and we're sorry for how that interaction was handled. We do want to advocate for our customers when issues like this arise, and after your review, we reached out to see if there was a way to help move your replacement along faster. We're glad to see the replacement bassinet has since arrived safely through Nuna's warranty process. We appreciate you giving us the chance to try to make this right, and we're sorry we weren't able to help sooner. Your feedback is fair, and it's something we'll keep working on. If anything else comes up with the new bassinet or any other order, please don't hesitate to reach out to us directly. Sincerely, The Albee Baby Team
Car seat arrived damaged- I emailed several times and never got a response a follow up . The car seat was over $600. The product was even marked damaged by UPS. Very disappointing and frustrating will not be using this company again.
Hi Katherine, Thank you for bringing this to our attention, and we're truly sorry for your experience. After seeing your review, we investigated what happened and discovered that your original emails were mistakenly closed due to a system error before they ever reached our customer service team. Because of that, we never had the opportunity to respond, and we completely understand how frustrating that must have been. We're glad we were able to connect with you directly and arrange a courtesy refund, and we appreciate you giving us the chance to make things right. While we know this doesn't undo the initial frustration, we hope it demonstrates our commitment to taking care of our customers when something goes wrong. Thank you again for your feedback. It helped us identify and correct an issue so we can prevent this from happening in the future. Sincerely, The Albee Baby Team
I'm so glad that Albee's is still around! I bought furniture from them more than 30 years ago for my daughter's room, and now I'm back buying for my grandsons. Selina was great to work with because of her knowledge of their furniture, and her courteous and professional manner. I decided on Oeuf furniture -- twin bed and matching dresser -- and it was the right purchase. I'm impressed with the design, quality and workmanship. I also have to commend the delivery and assembly person who works with Albee's. He was efficient, skilled and quick! I'm a very happy and satisfied customer! Donna Marie Smith - July 2026 New York City
Donna, thank you so much for your thoughtful review! It means the world to us that you returned to Albee Baby after more than 30 years to shop for your grandsons. What an incredible full-circle moment! We're delighted to hear that Selina's knowledge and professionalism made your experience a great one, and that you're so happy with your Oeuf furniture. We'll also be sure to share your kind words with our delivery and assembly partner. They'll be thrilled to know their efficiency and craftsmanship made such a positive impression. Thank you for trusting us across generations of your family. We truly appreciate your support and hope your grandsons enjoy their beautiful new furniture for years to come! Sincerely, The Albee Baby Team
The car seat was not available via the gift registry for the baby shower I was going to. Albeebaby came to the rescue. Product was shipped and received in a few days. Thank You!
Hi Elizabeth, Thank you for your wonderful review! We're so glad we could help you find the car seat when it wasn't available through the gift registry. Knowing it arrived quickly and in time for the baby shower makes us especially happy. We truly appreciate you choosing Albee Baby and hope to be there for you again whenever you need us. Thank you for your support! Sincerely, The Albee Baby Team
Hi Miguel, Thank you for the 5 stars! We're so happy to hear you had an amazing experience with Albee Baby. We truly appreciate your support and hope to have the opportunity to serve you again soon! Sincerely, The Albee Baby Team
Package never delivered, said it was refused when it wasnt...was sent back to the company
Hi Justin, We're sorry to hear about the confusion with your original shipment. According to the carrier's tracking, the package was marked as refused and returned to us, though we understand that wasn't your experience. Once it arrived back at our warehouse, we processed a refund right away. We're glad you were able to place a new order, and we can see that it has shipped and is currently on its way to you. We appreciate your patience and the opportunity to get this resolved, and we hope your new order arrives quickly and without any issues! Sincerely, The Albee Baby Team
While the stroller itself is amazing, I’m very upset that I paid for a brand-new item but, for some reason, received a stroller that had clearly been taken out of the box before (luckily not used). I could have just ordered an open-box stroller and saved $100. If I hadn’t needed the stroller ASAP, I would have returned it and ordered a brand-new one in a sealed box from a different store. The store contacted me and tried to resolve the situation, insisting that the box left their facility brand new and sealed. However, unless I can provide proof that the packaging had already been opened—which I honestly don’t understand how I’m supposed to do, considering anyone could receive a brand-new box, open it, and then claim it arrived that way—there’s apparently no solution.
Hi Kseniya, Thank you for taking the time to update your review and for sharing more details with us directly. We want to give a full and transparent account here, both for you and for anyone else reading this. When we first saw your review, we reached out right away to understand what happened, since we had no record of this order being flagged for any packaging or condition issue prior to your review. We checked our inventory and fulfillment records and confirmed that this stroller shipped as new, and that we have never received a return of this specific unit that would suggest it had been previously opened, inspected, or used by another customer. We also want to note, for clarity, that we never said we required photos before we would help you. We asked for photos simply so we could investigate further and understand exactly what you were seeing, since "the box looked opened" can mean a lot of different things depending on the product and how it was packed. Some brands, including this one, don't seal every component in plastic, which has led to some past customers assuming a product was used or returned when it wasn't. You've since confirmed that the stroller itself arrived completely new, unused, and in excellent condition, and that you don't have any photos or documentation of the packaging concern. You also mentioned this isn't your first order with us and that you've had good experiences with us in the past. We really appreciate you sharing that, and we're glad to hear it. To summarize where things stand: the stroller you received was new and arrived exactly as it should, and our records show no history of this unit ever being returned or previously sold. We know packaging can sometimes look different than expected depending on the manufacturer, and we're sorry that added any stress to your experience, especially while needing the stroller quickly. We just wanted to make sure the full picture is here too — a new, unused, excellent-condition product, and a team that reached out and worked with you to try to make things right. We're always happy to help if anything else comes up, and we hope to keep earning your trust on future orders. Sincerely, The Albee Baby Team
The double jogging stroller was delivered right on time and in perfect condition. I also appreciated the healthcare worker discount. My girls will enjoy going on runs in this double stroller for years to come!
Hi Kathy, Thank you so much for your wonderful review! We're thrilled to hear your double jogging stroller arrived on time and in perfect condition. It's also great to know our healthcare worker discount helped make your purchase a little easier. We hope you and your girls enjoy many happy miles and adventures together for years to come. Thank you for choosing Albee Baby and for everything you do! Sincerely, The Albee Baby Team
Easy to order, and very prompt delivery. Also appreciate having reward points to use for future purchases. The Uppa Baby Vista Stroller is a dream - hope the twin girls who will be using it will love it too!!
Hi Judy, Thank you so much for your wonderful review! We're thrilled to hear that your shopping experience was easy and that your order arrived quickly. We're also glad you're enjoying our rewards program and the opportunity to earn points toward future purchases. We hope the UPPAbaby Vista stroller is everything you hoped for and that the twin girls enjoy many wonderful adventures together in it. Thank you for choosing Albee Baby and for being part of our community! Sincerely, The Albee Baby Team
The staff was amazing they all went above and beyond
Hi Tye, Thank you so much for your kind review! We're thrilled to hear that our team provided such a helpful and positive experience. We truly appreciate your recognition and will be sure to share your kind words with our staff. Thank you for choosing Albee Baby and for taking the time to share your feedback! Sincerely, The Albee Baby Team
Baby car seat was a gift for m6 Daughter and it arrived promptly. She loves it.
Hi Martha, Thank you for sharing your experience! We're so happy to hear the baby car seat arrived promptly and that your daughter loves it. We hope it brings comfort, safety, and many happy moments for her and her little one. Thank you for choosing Albee Baby and for trusting us with such a special gift! Sincerely, The Albee Baby Team
Car seat cybex was worth it to buy , 10/10 Delivery was very very fast Order comes with careful - no damage - no anything.
Hi Joshua, Thank you for your wonderful review! We're so glad to hear that you love your Cybex car seat and that it was worth the purchase. It's great to know your order arrived quickly and safely in perfect condition. We appreciate you choosing Albee Baby and hope you enjoy your new car seat for many adventures ahead! Sincerely, The Albee Baby Team
The exceptional assistance Frank gave when I called Timely arrival of the highchair
Hi Kristin, Thank you for your kind review! We're so happy to hear that Frank provided exceptional assistance and was able to help make your experience a great one. We're also glad your highchair arrived in a timely manner and hope it becomes a wonderful addition to your home. We appreciate you choosing Albee Baby and taking the time to share your experience! Sincerely, The Albee Baby Team
Maxi Cosi car seat arrived in a little over a week packaged in the original box with all the manuals and parts. Although I haven't yet installed the car seat. It appears to be in perfect condition. The box was a beat up mess upon arrival, but that may have been the shippers fault.
Hi Lynda, Thank you for sharing your experience! We're glad to hear your Maxi-Cosi car seat arrived with all original parts and manuals and appears to be in perfect condition. While we're sorry the box arrived looking a bit worse for wear, we're happy the car seat itself was unaffected. We appreciate you choosing Albee Baby and hope your new car seat provides comfort and peace of mind for many journeys ahead! Sincerely, The Albee Baby Team
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