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购物与时尚

Alibaba.com

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949 条评价

3.0949 条评价
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关于 Alibaba.com

数据更新
网站
www.alibaba.com
分类
购物与时尚
所在地
中国
状态
待认证
近 12 个月
481 条评价
差评回复率
52%(198/382 条)
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商家自述

Alibaba.com connects buyers and suppliers from around the world

以上内容由商家自行提供,未经平台核实。

Alibaba.com靠谱吗?

Alibaba.com(www.alibaba.com)在 OK.one 的综合评分为 3.0 分(满分 5 分),基于本站收录的 949 条用户评价,属于购物与时尚分类,口碑一般。21% 的评价为 1 星,差评比例偏高;商家回复了 52% 的差评;评价主要围绕产品、客户服务。数据最后更新于 2026-10-24。

评价综述

AI 生成

Most reviewers were somewhat happy with their experience overall. Consumers frequently highlight the smooth purchasing process, highly efficient communication with suppliers, and consistently good product quality across all multiple orders. Many buyers also deeply appreciate the helpful support provided by agents, secure packaging, and reliable tracking services. However, some customers also noted significant issues with severely delayed shipments, unsealed boxes, and missing components. People additionally mentioned receiving defective items, encountering unhelpful sellers, and facing difficult obstacles when requesting refunds or resolving disputes. Others expressed deep frustration regarding inadequate customer assistance when serious problems suddenly arose with their valuable purchases.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Sent the wrong ones and now not responding

I asked for tapered tumblers, she sent me a picture of what I wanted and I asked for them. He sent me straight ones and I didn't want them. I've been sending him messages with him to get the right ones and I still don't have the right ones and he's not responding anymore. I'm disappointed in this. He was quick to respond to make a sale, but not to fix their mistake. =(

There is a reason why people do not trust China

Their buyer protection service is a huge scam, they will always side with the supplier, even when presented with evidence. You have no protection, once they have your money you will never get a fair resolution.

Wonderful company, messaging system needs work

Wonderful company, the site needs to get their messaging system functioning properly. Half the time I was having difficulty getting my correspondence with the company providing my service showing up in the messages tab.

Great purchase, awkward quoting process

While I had a great purchase experience, I did not like the quoting process. I wasn't aware how many emails I would get. It was hard to keep track of who I talked to as all the emails looked very similar. I was able to find a vendor that was a pleasure to work with.

Poor Website & Boring Chat System

It is very useful to source from Alibaba.com. Scammers may disguise themselves as suppliers. However, most manufacturers are honest and cooperative. All you have to do is analyze their profile a bit. Take a look at both their negative and positive reviews. There is something wrong with the website type. The logout happens every ten minutes. You have to log in over and over again. Aside from that, the chat system on Alibaba.com is very boring. You may lose your last messages at times. Errors are numerous in the chat system and the website.

Functional website, if only just

The sellers I have delt with so far have been good, and I have been able to keep track of my orders despite the long shipping time, the downside is that the website is clunky and a mess, horrible to navigate, would not be buying from here if I had any other options to purchase these items

products not really maching look from…

products not really maching look from photos, but generaly stitching and finishing could be better. I am partly satisfied with products, also they didnt send me real photos before they send produts, just same day some of them anyway, Lina is nice to comunicate and she was helpful

Overall it was a good experience and…

Overall it was a good experience and the only disconnect was that the tax in india was not informed during the sale. I got a message from delivery company that they cleared the shipment and a tax of 560 was levied on my consignment. If it was informed about the tax that would have avoided the confusion.

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