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购物与时尚

Alibaba.com

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949 条评价

3.0949 条评价
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关于 Alibaba.com

数据更新
网站
www.alibaba.com
分类
购物与时尚
所在地
中国
状态
待认证
近 12 个月
481 条评价
差评回复率
52%(198/382 条)
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商家自述

Alibaba.com connects buyers and suppliers from around the world

以上内容由商家自行提供,未经平台核实。

Alibaba.com靠谱吗?

Alibaba.com(www.alibaba.com)在 OK.one 的综合评分为 3.0 分(满分 5 分),基于本站收录的 949 条用户评价,属于购物与时尚分类,口碑一般。21% 的评价为 1 星,差评比例偏高;商家回复了 52% 的差评;评价主要围绕产品、客户服务。数据最后更新于 2026-10-24。

评价综述

AI 生成

Most reviewers were somewhat happy with their experience overall. Consumers frequently highlight the smooth purchasing process, highly efficient communication with suppliers, and consistently good product quality across all multiple orders. Many buyers also deeply appreciate the helpful support provided by agents, secure packaging, and reliable tracking services. However, some customers also noted significant issues with severely delayed shipments, unsealed boxes, and missing components. People additionally mentioned receiving defective items, encountering unhelpful sellers, and facing difficult obstacles when requesting refunds or resolving disputes. Others expressed deep frustration regarding inadequate customer assistance when serious problems suddenly arose with their valuable purchases.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

The experience using the platform was good.

The experience using the platform was convenient. It made finding many suppliers very easy. The reason for the 3 stars is that the payment options were limited to wire transfer or Western Union for me. I would have liked to use Visa or Paypal but these options were not available for "security reasons".

Bought a scooter through alibaba.com…

Bought a scooter through alibaba.com with a company called Changzhou Victory Machinery Co., Ltd.and comunicated with Devo Zha......the red light should have been a difficult start with him.....I insisted being sent a list of specifcations and a picture.....What was sent was completely diff. and he said this was upgrades and I didnt ask for the them....Alibaba DID successfully fight my case for me but this was soo bad I feel they should not be allowed to trade on Alibaba....Overall this is a shame as the scooter is very good but not what I paid for

It takes time for you to find a good…

It takes time for you to find a good supplier and you need to know you stuff when dealing on this platform. Be realistic about your prices they need to make a profit like you and don't think about yourself, be patient and never get aggressive. If you don't like something just move on but keep notes..

Misleading prices

Have not bought anything yet as everything is priced wrong . . .ish Price can be displayed as $100 but . . . In reality, this is the pricing structure E.g. 1 item - $700 100 items - $550 10,000 items - $100 After contacting over 50 different sellers, It really is that ridiculous. Went to buy a $357 product but found that it is $2700. Easy fix but Alibaba don't seem to control pricing

The product I ordered was sent and is…

The product I ordered was sent and is very good. The reason I gave 2 stars was the transit map showed, my product came to Sydney Airport described as (Botany). But then it was sent over to the USA West coast with the same name as the capital city of Queensland. The map then showed is went into the middle of the USA to a town with the same name as my home town. But all the while it was actually still in Australia and heading North to my home town. Then the local courier company said it went to my address, but no one was at home. But I was. What a big stuff up with maps and dishonest courier drivers.

The machine didn't work when I received…

The machine didn't work when I received it. I sent them a message and they responded quickly. She asked me to take the control panel apart ( I was scared to do it) and asked me to put wires on a silver thing. I got shocked, by the machine. They were really nice and said they were going to ship me a new control panel. My order was also missing several items. She said she would send the missing items as well. Again they were very nice, but I didn't like that she forced me to open a control panel and I got shocked. Im upset bc I am losing money bc I don't have a working machine. They didn't offer any discounts or free items to accommodate me at all. I wanted to order more lights from them, but not sure I should order anything else. My machine also has a huge spot on it like it was used. I am very disappointed right now.

The fart t-shirts arrivedThe fart t-shirts arrived, they took longer than I thought it would take, but they got very good product quality.

The fart t-shirts arrived, they took longer than I thought it would take, but they got very good product quality.

Can't get full refund even though u didn't do anything wrong

U can't get full refund even though u didn't do anything wrong. There has a lot fake seller there, after u pay they never ship out or give u a fake tracking number. Even though u can refund back the money from Alibaba, Alibaba is charging a fee which is 2.9% of your total is never can refund it back. Means u pay penalty for those fake buyers.

I've purchased and was about to…

I've purchased and was about to purchase when sellers come back and want more money. There descriptions are poor, specifications are poor and items that require any type of install or start up are lacking any real help including manuals.

Many fraudulent sellers- be very careful!

I have been ordering for over a decade from eBay and I must say that Alibaba doesn't come close to those standards! Even last week I made an order for a Toyota Hilux upgrade kit on Alibaba and paid in full the sale price of goods and shipping rate stated in the supplier's page only to be told by the supplier that it was NOT the actual product price or shipping charges! So essentially it was FAKE! In over 15 years of buying off Amazon and eBay, this sort of fraud has never happened with them! I will never attempt to buy from Alibaba again!

The platform not user friendly and concern of safety of payment

The supplier is good and product is good, but the platform not really user friendly, for payment wise is more worse, I tried 4th or 5 times to get payment go through. Also few days ago ,my credit card got spammed , not sure my credit card information got leaked from your platform.

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