Most reviewers were unhappy with their experience overall. Reflecting major frustrations with the business operations, many customers experienced severe issues with product quality, noting that items broke quickly or arrived damaged. People also frequently complained about terrible customer service, pointing out prolonged communication gaps and long delays in receiving refunds or replacements. Buyers expressed deep disappointment regarding the lack of communication and unresolved warranty claims.
Some reviewers were happy with their purchase, mentioning that the scooters worked well for daily commuting and city travel. A few users additionally praised the smooth ride, solid build quality, and responsive support team assisting with minor technical issues very quickly.
Worst customer service I have ever received! Ordered a scooter for my son, had an email to say its been delivered but I haven't received it. All I get from AOVOPRO.COM is an automated response that doesn't answer my questions. Feels like a scam.
Really nice well manufactured scooter. After reading good reviews and also a personal recommendation from a friend I ordered my scooter from AOVO and was not disappointed and also with a two year warranty too you can’t go wrong
This is a great little scooter for get to & from work it’s nice to have suspension front & back model AP07 the only thing would be a more powerful battery as I’m on the max load of 100kg & flying about at 19-20 mph don’t help but overall a good scooter for the price & am happy with it 5*👌
Excellent service, fast delivery, really happy with the electric scooter well built, brilliant features, great charging life overall fantastic buy & service, would definatley use again 😁
I have ordered a 990 euro scooter on Dec 3rd and today is 16 th still I haven't received the product it shows like in delivery,the last update on the product is shown in 12 th, it states that they will deliver the product withim 6 days of order in EU but I haven't received any. I have sent lot of mails to their support mail .but there is no reply to my one single mail.
Awful customer service. The returns address not working unless they provide a returns label, which they refuse to do. 5 days later and I am still trying to get the item sent back with no way of doing so without their help, which they refuse to give.
Everything's perfect! From it being water proof to the top speed to the rubber wheels that I don't have to worry about inflating to it being easily foldable. The only thing I have noticed that I don't like is the wear and tear. I have to keep aligning the handle bars and the lock when folding is starting to move out of place making it harder to lock but despite that it's money well spent since everything exceeded my expectations! :)
Really good quality scooter very good update on tracking and delivery. Came when it said it was going to I’ve ordered 2 from this website and was recommended by a few others who have used aovopro
Ordered this item for my daughter for Christmas company was brilliant with communication and very quick delivery product is better than I thought highly recommend
Great electric scooter for an affordable price. It runs very smoothly without a lot of noise of the electric motor. Its suspension on the front and rear in combination with the inflatable tyres makes the step very comfortable driving bumpy roads or cross tram tracks, ... My first ride with 100% battery was 19 km and the battery is still on 59% which is amazing.
Very easy to use app to lock and unlock your scooter.
Pleased with the performance of ES max 500w. It does the normal hill very fast. It has very smoother and stable ride because of the dual suspension. The customer support is also responsive.
Recently acquired the Class B scooter from AOVOPRO, and it's been a fantastic addition! The impressive battery life of around 25 miles in sport mode ensures it's more than just a toy. The scooter functions flawlessly, providing a new-like experience. This purchase has not only been great for my wallet, saving on fuel costs for my car, but also brings convenience with no more road traffic, parking hassles, and significant time and money savings. The fast shipping, arriving precisely on the estimated day, was a pleasant surprise. The accompanying phone app enhances the overall experience, adding another layer of convenience. Highly recommend this solid scooter from AOVOPRO!