AXS USA（www.axs.com）在 OK.one 的综合评分为 4.0 分（满分 5 分），基于本站收录的 202 条用户评价，属于活动与娱乐分类，口碑良好。22% 的评价为 1 星，差评比例偏高；商家回复了 31% 的差评。数据最后更新于 2026-08-10。
Kiara 帮助我解决了升级时遇到的问题。她带头找到了解决方案，我对此表示赞赏。 她很友善、有礼貌、很专业！
Hi J., We're happy to hear our agent was able to help you! We appreciate your additional feedback. Know that our goal is to provide the best ticketing solution and experience for our fans and we're sorry if we fell short for you. We promise we're always looking for ways to improve! ~AXS Support
惊人的！客户服务的快速响应。 Sherrell B 在几分钟内处理了我的请求，让事情变得出乎意料地超级简单。太感谢了！！
Hi Kylee, We're happy to hear our agent was able to help you! We appreciate your additional feedback. Know that our goal is to provide the best ticketing solution and experience for our fans and we're sorry if we fell short for you. We promise we're always looking for ways to improve! ~AXS Support
Hi Andy, We're happy to hear our agent was able to help you! We appreciate your additional feedback. Know that our goal is to provide the best ticketing solution and experience for our fans and we're sorry if we fell short for you. We promise we're always looking for ways to improve! ~AXS Support
有效地查明问题的根源。过程简单。史黛西非常乐于助人，她的客户服务非常好。我们最后想出了一个解决方案。
Hi Jasmin, Thanks for reaching out to us and providing feedback. We are working hard to provide the best customer experience... so your feedback does not go unnoticed. We are dedicated to making the needed changes so in the future you have the best experience. ~AXS Support
由于速度极慢、超时和锁定，我无法在网站上购买门票，当我最终到达结帐页面并选择 PayPal 时，它被锁定了。所以我联系了实时支持。 她让我使用 axs.com 我的 IP，当我手动将手机上的巨大 IP 地址复制到电脑聊天中时，她说它显示无效并要求我仔细检查该号码。 我做到了，但他们的“a”看起来很像“o”，但我没看到。 然后她就放了一张票并说一小时后再试。 我没有任何表明票号的电子邮件，因此我无法更新它并添加正确的 IP。 多次尝试进行简单的购买，这是一次可怕的用户体验！
Hi Stephen, Thanks for reaching out to us and providing feedback. We are working hard to provide the best customer experience... so your feedback does not go unnoticed. We are dedicated to making the needed changes so in the future you have the best experience. ~AXS Support
史黛西非常有礼貌和及时帮助我解决我的问题
Makayla J. 非常友善和有礼貌。她很快就满足了我的需要。据我从文字中可以看出，她似乎非常有专业的举止，而且是一个真正善良的人。这是 AXS 客户服务的一次很棒的体验，我将来一定会再次使用它们。坚持下去，希望你们都能让 Live Nation 破产！
Hi David, We're happy to hear our agent was able to help you! We appreciate your additional feedback. Know that our goal is to provide the best ticketing solution and experience for our fans and we're sorry if we fell short for you. We promise we're always looking for ways to improve! ~AXS Support
AXS 是一项糟糕的服务，尤其是与 Ticketmaster 和其他服务相比。我第二次无法使用提前几个月购买的音乐会门票。我尝试将门票“出售”和“转让”给其他人（免费），但完全无法做到这一点。 AXS 客户服务没有提供任何帮助，基本上是说“对你来说太糟糕了”。由于在线“聊天”代表不知道这些简单、基本问题的答案，他们延迟了几天才回复我有关出售和/或转让门票的在线询问。这让我浪费了超过 800 美元、完全未使用的门票，这些门票本来可以免费转让给其他人使用。这对艺术家来说是不利的。我再也不会使用 AXS 了。根据我的经验，这是一项糟糕的服务。
Hi Doug, Thanks for reaching out to us and providing feedback. We are working hard to provide the best customer experience... so your feedback does not go unnoticed. We are dedicated to making the needed changes so in the future you have the best experience. ~AXS Support
Hi Alex, Thank you so much! Tasha is a great addition to our team. Thanks for the review, and enjoy your event! ~AXS Support
拥有提琴手格林黑鸦队 (Black Crowes) 的 GA 门票。 收到一封 AXS 电子邮件，提供“升级门票”，我们在入场前就这样做了。 你瞧，当我们进入会场时，我们得知所有 GA 区域都已关闭，而且所有 GA 门票持有者都获得了座位票。 于是我们白花钱了“升级”。 当然，客户服务没有任何帮助，只是重复他们的标准声明“不提供退款，因为事件已经过去了”。 地毯拉力。
Hi Clay, Thanks for reaching out to us and providing feedback. We are working hard to provide the best customer experience... so your feedback does not go unnoticed. We are dedicated to making the needed changes so in the future you have the best experience. ~AXS Support
Kiara P. 非常乐于助人而且速度很快！谢谢你让我的不幸不再那么严重！
Hi Ben, Thank you so much! Kiara P is a great addition to our team. Thanks for the review, and enjoy your event! ~AXS Support
Hi Nope, We're happy to hear our agent was able to help you! We appreciate your additional feedback. Know that our goal is to provide the best ticketing solution and experience for our fans and we're sorry if we fell short for you. We promise we're always looking for ways to improve! ~AXS Support
购买了 6 月份在红岩举行的罗德·斯图尔特 (Rod Stewart) 音乐会的门票。音乐会被推迟到2027年9月。试图退款，但他们不给我退款。罗德有很多健康问题，我们不知道他是否能够参加比赛。根据推迟的时间和他的健康状况，我应该获得退款，但 AXS 拒绝了。我不会从这家公司购买任何门票。
Hi Joe, Thanks for contacting AXS. Can you please confirm some of the details of your purchase? -Name on the purchase -Event and Venue that is hosting the event -Email Address used to make the purchase -Order confirmation number (if known) -Last 4 digits of the card -Total amount of order Thank you! AXS CUSTOMER CARE www.axs.com | Chat Live!
AXS 非常出色地帮助我将机票升级为高级机票。
卡丽塔很棒。我有一个独特的情况需要处理，她以一种非常令人安慰的态度来应对。
Coz说的是实话
Jermica 做得非常出色，帮助我登录我的帐户并找到我的门票。她非常友善和乐于助人！
Hi Tammi, We're happy to hear our agent was able to help you! We appreciate your additional feedback. Know that our goal is to provide the best ticketing solution and experience for our fans and we're sorry if we fell short for you. We promise we're always looking for ways to improve! ~AXS Support
Makayla j 非常友善，并尽其所能地帮助我。
Hi Esme, We're happy to hear our agent was able to help you! We appreciate your additional feedback. Know that our goal is to provide the best ticketing solution and experience for our fans and we're sorry if we fell short for you. We promise we're always looking for ways to improve! ~AXS Support
Hi Tré, We're happy to hear our agent was able to help you! We appreciate your additional feedback. Know that our goal is to provide the best ticketing solution and experience for our fans and we're sorry if we fell short for you. We promise we're always looking for ways to improve! ~AXS Support
共 202 条符合条件的评价