AXS USA（www.axs.com）在 OK.one 的综合评分为 4.0 分（满分 5 分），基于本站收录的 202 条用户评价，属于活动与娱乐分类，口碑良好。22% 的评价为 1 星，差评比例偏高；商家回复了 31% 的差评。数据最后更新于 2026-08-10。
Hi John, We're happy to hear our agent was able to help you! We appreciate your additional feedback. Know that our goal is to provide the best ticketing solution and experience for our fans and we're sorry if we fell short for you. We promise we're always looking for ways to improve! ~AXS Support
我们正在尝试进入该网站，但无法进入该网站。这个网站太烂了，不要从他们那里买票。
Hi david, Thanks for reaching out to us and providing feedback. We are working hard to provide the best customer experience... so your feedback does not go unnoticed. We are dedicated to making the needed changes so in the future you have the best experience. ~AXS Support
Hi Surge, We're happy to hear our agent was able to help you! We appreciate your additional feedback. Know that our goal is to provide the best ticketing solution and experience for our fans and we're sorry if we fell short for you. We promise we're always looking for ways to improve! ~AXS Support
Walter C. 非常快速高效地解决了我的问题，让整个过程看起来非常顺利！在整个通话过程中，他非常专业和友善，甚至指导我如何确保将来不会出现类似的其他问题。
Hi Cherry, We're happy to hear our agent was able to help you! We appreciate your additional feedback. Know that our goal is to provide the best ticketing solution and experience for our fans and we're sorry if we fell short for you. We promise we're always looking for ways to improve! ~AXS Support
Hi Jackson, Thanks for contacting AXS. Can you please confirm some of the details of your purchase? -Event and Venue that is hosting the event -Email Address used to make the purchase -Order confirmation number (if known) -Last 4 digits of the card -Phone Number Thank you! AXS CUSTOMER CARE www.axs.com | Chat Live!
由于使用他们的应用程序和网站时出现错误，我两次无法购买转售门票。每次，我都在结帐的过程中，因为错误而无法购买。它说它有一个锁定的结账功能，所以当你在的时候没有其他人可以购买它们，但我觉得这已经坏了。 此外，该公司似乎并不关心您因系统错误而无法拿到票。他们基本上只是忽略你，直到事件过去。 到处都是可怕的经历。
Hi Austin, Thanks for contacting AXS. Can you please confirm some of the details of your purchase? -Name on the purchase -Event and Venue that is hosting the event -Email Address used to make the purchase -Order confirmation number (if known) -Last 4 digits of the card -Total amount of order Thank you! AXS CUSTOMER CARE www.axs.com | Chat Live!
我采访过的支持代理沃尔特·C (Walter C) 非常出色、非常友好并且非常乐于助人。他非常努力地帮助解决我的问题，我对他给我的解决方案感到非常满意
Hi Jessie, Thank you so much! Walter C is a great addition to our team. Thanks for the review, and enjoy your event! ~AXS Support
AXS 出现技术问题，导致我的 IP 在应用程序中被屏蔽。我去浏览器购买了一张额外的门票，但它改变了日期，最终我得到了一张我无法参加的活动的门票。 Ashley H 基本上告诉我我很 SOL 并且“挂断”了我。 Makayla J 实际上“非常”乐于助人，并代表我开了一张支持票。 为已经开始的活动购买门票的消息应该更加明显，而机器人跟踪器很糟糕。当我进入我“有”的页面时，让我参加我“没有”门票的活动导致我浪费金钱，现在我只是希望他们能退还不会使用的门票
Hi Allie, Thanks for reaching out to us and providing feedback. We are working hard to provide the best customer experience... so your feedback does not go unnoticed. We are dedicated to making the needed changes so in the future you have the best experience. ~AXS Support
Hi Jae, Thank you so much! Stacy is a great addition to our team. Thanks for the review and enjoy your event! ~AXS Support
Makayla J 解决了 10 个人在 3 天内无法解决的票务问题。 她很有礼貌而且非常及时
Hi Cole, We're happy to hear our agent was able to help you! We appreciate your additional feedback. Know that our goal is to provide the best ticketing solution and experience for our fans, and we're sorry if we fell short for you. We promise we're always looking for ways to improve! ~AXS Support
Kevin W 非常出色且高效，我感谢他的所有帮助，我觉得他超越了我的问题，非常专业
Tasha C 的工作非常出色，速度很快，因为我不小心买了比原来想要的多的门票，她帮我退了一些票。她不到20分钟就帮我处理好了。干得好！
Hi AREN, We're happy to hear our agent was able to help you! We appreciate your additional feedback. Know that our goal is to provide the best ticketing solution and experience for our fans and we're sorry if we fell short for you. We promise we're always looking for ways to improve! ~AXS Support
Kevin W. 是我的在线聊天客户服务代表。他处理了每一个问题，他让我知道他需要几分钟，并检查让我知道他还在那里，没有忽视我，等等。他解决了我的问题，我几乎不需要做任何工作。谢谢，凯文！
Hi RHONDA, We're happy to hear our agent was able to help you! We appreciate your additional feedback. Know that our goal is to provide the best ticketing solution and experience for our fans and we're sorry if we fell short for you. We promise we're always looking for ways to improve! ~AXS Support
AXS 的客户支持非常好。他们采取预防措施，确保您的帐户经过两次验证（登录时和与支持人员联系时），以确保对您帐户的任何更改均获得授权。与我交谈的支持代表 Tasha C 知识渊博，很容易理解我的请求，并代表我填写了表格以向上升级。这是您在聊天助手中不常见的出色支持！非常高兴！
Hi Alicia, We're happy to hear our agent was able to help you! We appreciate your additional feedback. Know that our goal is to provide the best ticketing solution and experience for our fans and we're sorry if we fell short for you. We promise we're always looking for ways to improve! ~AXS Support
Walter C. 非常有帮助。我们把票的情况都搞清楚了。我很欣赏验证过程。专业、友善！！
Hi Elizabeth, We're happy to hear our agent was able to help you! We appreciate your additional feedback. Know that our goal is to provide the best ticketing solution and experience for our fans and we're sorry if we fell short for you. We promise we're always looking for ways to improve! ~AXS Support
该代理人知识渊博，并且关注我的需要。她很快就解决了我的问题。
Hi Nickia, We're happy to hear our agent was able to help you! We appreciate your additional feedback. Know that our goal is to provide the best ticketing solution and experience for our fans and we're sorry if we fell short for you. We promise we're always looking for ways to improve! ~AXS Support
Hi linh, Thanks for reaching out to us and providing feedback. We are working hard to provide the best customer experience... so your feedback does not go unnoticed. We are dedicated to making the needed changes so in the future you have the best experience. ~AXS Support
没有阅读我的实际问题，然后在提供无用的建议后结束聊天。有史以来最糟糕的客户服务体验。
Hi Kat, Thanks for reaching out to us and providing feedback. We are working hard to provide the best customer experience... so your feedback does not go unnoticed. We are dedicated to making the needed changes so in the future you have the best experience. ~AXS Support Hi Kat, Thanks for reaching out to us and providing feedback. We are working hard to provide the best customer experience... so your feedback does not go unnoticed. We are dedicated to making the needed changes so in the future you have the best experience. ~AXS Support
布伦达很棒，非常耐心，倾听，解释该怎么做，并在我不明白时提供帮助。一些有史以来最好的客户服务！
Hi customer, We're happy to hear our agent was able to help you! We appreciate your additional feedback. Know that our goal is to provide the best ticketing solution and experience for our fans and we're sorry if we fell short for you. We promise we're always looking for ways to improve! ~AXS Support
客户服务代表具有出色的沟通能力。我不擅长使用电脑，当事情不正常时，我很容易感到压力。她能够让我保持放松，能够平静而缓慢地引导我完成每一步，以便我正确地完成每一步。她还了解为什么事情不起作用，并且知道如何让它们起作用。她太棒了。我压力很大，但她却始终保持冷静。我很欣赏她。她让我的日子过得更好。给她加薪！
Hi Jeff, We're happy to hear our agent was able to help you! We appreciate your additional feedback. Know that our goal is to provide the best ticketing solution and experience for our fans and we're sorry if we fell short for you. We promise we're always looking for ways to improve! ~AXS Support
共 202 条符合条件的评价