Thank you for sharing such a detailed and thoughtful review. Our mission is to provide our customers with excellent service, and we always strive to create a shopping environment that is comfortable and inviting. Could you please respond to the accompanying request and share the store location so we can properly notate your feedback?
Thank you so much for this feedback. It's great to hear the recommendations and layout are working well for you. We appreciate you sharing your experience.
Thanks for taking the time to share your experience. We understand how meaningful this upcoming milestone is and why you were hoping to find something in-store.
Right now, it’s still a bit early for many locations to have dedicated displays or curated selections for the 250th anniversary. Stores typically begin rolling out seasonal and event-focused collections closer to the actual celebration. You’ll likely start to see more titles and themed displays appear as we head into the summer, especially leading up to the 4th of July.
We appreciate the feedback, and it’s a helpful reminder of what our customers are looking for. We hope you’ll check back in a few weeks, as there should be more options available then.
Sorry for the frustrating experience --- that's not what we want. Please try clearing your browser cache and cookies or using a different browser. Thank you for taking the time to share this and appreciate your feedback.
We apologize that you didn't have a good experience. We strive to maintain a high standard of excellence in everything we do, and your feedback will certainly enable us to review our service commitment.
M
Mimi Fountain · 写过 1 条评价 · 体验于 2026-04-09 ·
★★★★★
订购了一张电子礼品卡 - 请注意
订购了一张 E 礼品卡。 几个小时后,该人还没有收到。 没有电子邮件解释原因。 我打电话给 4 个不同的人,然后才让他们寄出礼品卡! 当心......如果我刚刚订购并假设它已发送,他们只会保留我的钱,并且永远不会将其发送出去。 这显然是他们的计划。
Barnes & Noble 回复2026-04-09
We're sorry you had this experience --- we understand your frustration. Delays like this can sometimes occur due to processing or verification issues; however, we're glad the eGift card was eventually received. Your feedback is important to us, and will pass it along to the appropriate team.
We apologize that you didn't have a good experience. If you received an email with links that did not fully address your concerns, it's best replying to that same email to request further assistance rather than creating a new one. We're sorry if you have not received a response. Alternatively, you can now reach B&N Press Support directly via our live chat, available daily from 8:30 AM to 9 PM Eastern Time. To start a live chat, please visit the Barnes & Noble Press Help Center at https://help-press.barnesandnoble.com/hc/en-us/articles/5846879957915-Contact-B-N-Press We strive to maintain a high standard of excellence in everything we do, and your feedback will certainly enable us to review our service commitment. If you would like us to take a look, please respond to the accompanying request for more information.
G
Grace · 写过 23 条评价 · 体验于 2026-04-04 ·
★★★★★
非常无助
非常无助 - 近乎粗鲁 - 客户服务代表甚至没有尝试帮助我解决问题。
Barnes & Noble 回复2026-04-06
We apologize that you didn't have a good experience. We strive to maintain a high standard of excellence in everything we do, and your feedback will certainly enable us to review our service commitment. Please respond to the accompanying request for more information.
C
Chris Cohen · 写过 1 条评价 · 体验于 2026-03-28 ·
★★★★★
我曾经拥有过的最糟糕、最糟糕的在线书店网站。
您是否喜欢跳过数千个圈并浪费几个小时的时间?
与所有主要图书零售商相比,您是否喜欢在提供这些精彩功能的在线商店购物?
您是否对世界各地拥有 Barnes and Noble 网站出色体验的众多人士感到有一种陪伴感?
那么您一定会喜欢在那里购物!
Barnes & Noble 回复2026-03-30
We apologize that you didn’t have a good experience. Should you have trouble in the future placing an order, you may want to try clearing your browser cache or use another browser. If you would like us to take a further look, please respond to the accompanying request for more information.
We're truly sorry for the experience you had, and for any frustration this has caused. Your feedback is important to us. If you would like us to take a look, please respond to the accompanying request for more information.
We're sorry to hear this. Please double-check that you are signed in to the correct account/email address used when creating your projects. Barnes & Noble Press support is available Monday to Friday, and they respond to emails in the order they are received, typically within three business days(M-F). We apologize if you have not received a response. Please respond to the accompanying request for more information so that we can take a closer look.
We apologize that you didn't have a good experience. We strive to maintain a high standard of excellence in everything we do, and your feedback will certainly enable us to review our service commitment. Please respond to the accompanying request for more information.
We apologize for the issue you experienced on our website. We suggest clearing your browser cache or using another browser. If the problem continues, please respond to the accompanying request for more information so we can take a look.
We're sorry for the frustration you’re experiencing, especially after investing so much in your NOOK library. If your book is opening as a sample instead of the full version, please sign out of NOOK for Web, clear your browser’s cache and cookies, close and reopen the browser, then sign back in using the exact email address that originally purchased the book; also confirm the title doesn’t show a “Sample” label and try a different browser to rule out browser-related issues. If you continue having trouble or your reading position isn’t saving, we recommend using the NOOK Reading App or a NOOK device. If the book still won’t open, please respond to the accompanying request for more information so we may take a further look at the order.
We apologize you received an incorrect item, and we're sorry for the experience you had when you contacted Customer Service. Please respond to the accompanying request for more information so we can take a further look.
We apologize that you didn't have a good experience. We strive to maintain a high standard of excellence in everything we do, and your feedback will certainly enable us to review our service commitment. If you would like us to take a further look, please respond to the accompanying request for more information.
J
John E Quattrocchi · 写过 3 条评价 · 体验于 2026-02-01 ·
★★★★★
劳德代尔堡 WOKE 商店
劳德代尔堡商店。
P Schweizer 的书《看不见的政变》缺货。
展示牌上写着“最新小说”
这不是虚构的。
太可爱了也醒了。
下次亚马逊。