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Buydig

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关于 Buydig

数据更新
网站
www.buydig.com
分类
电子与科技
所在地
美国
状态
待认证
近 12 个月
22 条评价
差评回复率
91%(50/55 条)
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商家自述

BuyDig.com 销售数码相机、镜头和配件、摄像机、笔记本电脑、平板电脑、液晶电视、LED 和等离子电视、DVD 播放器、GPS 导航仪、打印机、扫描仪、双筒望远镜、家庭用品、光学器件等。

Buydig靠谱吗?

Buydig(www.buydig.com)在 OK.one 的综合评分为 3.9 分(满分 5 分),基于本站收录的 200 条用户评价,属于电子与科技分类,口碑一般。24% 的评价为 1 星,差评比例偏高;商家回复了 91% 的差评;近 12 个月新增 22 条。数据最后更新于 2026-08-11。

用户怎么说

杰出电视和卖家

首先,我什至有点犹豫要不要下订单,但很高兴我这样做了,并在一周后收到了电视,这不是因为 Buydig,而是因为交付公司在交付前将设备保留了近一周。但一旦跟进 Buydig 客户服务,事情就顺利进行,一天之内就安排并交付了该设备。对 77 A80J 设备非常满意,它是一台巨大的电视,但物有所值,我一直是忠实的索尼粉丝,我有另一台电视已经使用了 8 年,而且还在继续,一分钱一分货。与 buydig 的惊人体验,也期待未来的购买。

Buydig 回复2023-10-04

Hello Gomtesh, Thank you so much for sharing your positive experience with us! We appreciate your patience with the delivery process and are delighted to hear that you are enjoying your Sony A80J TV. It's fantastic to know that you've been a loyal Sony fan and that the TV has met your expectations. We're thrilled to have had the opportunity to serve you, and we look forward to assisting you with any future purchases. If you have any questions or need further assistance, please don't hesitate to reach out.

退款问题

我预订了一台 LG 77 英寸 OLED 电视,但不得不取消,因为我没有从 BuyDig 收到任何更新。 我打电话给客户服务部,最初他们说,我的信用卡没有通过,他们会重试。几天后,他们说,一切顺利,他们将运送电视。几天后,他们说电视已发货。一直以来,我在他们网站上的订单状态页面上都没有看到任何更新。我再次打电话给他们,他们说会把追踪号码发给我。又一天过去了,我什么也没收到。于是,最后不得不取消。现在,有人说他们会退款给我,但我必须等到电视归还给他们。我不知道电视在哪里以及何时能到达他们那里。我现在能做的就是坐着等待。可怕的经历。不要推荐他们。 他们现在已从订单状态页面删除了账单和运输信息。

Buydig 回复2023-10-04

Hello Anup, We're truly sorry to hear about the issues you encountered during your recent purchase experience. Your feedback is important, and we appreciate you bringing this to our attention. We sincerely apologize for any inconvenience and frustration you've experienced due to the lack of updates and communication regarding your order. This is not the level of service we strive to provide, and we understand your disappointment. Regarding the refund, we do require the TV to be returned to us before initiating the refund process. We understand that this may be inconvenient for you, and we apologize for any inconvenience caused by this policy. We are actively addressing the communication gaps you've highlighted and working on improving our processes to ensure a smoother and more transparent shopping experience for our customers in the future. We value your business and hope to have the opportunity to serve you better in the future.

诈骗网站

我从他们那里订购了一些东西,订单刚刚显示为处理一个月。当我最终联系他们时,他们告诉我他们取消了我的订单。谢谢?没有给出任何解释,我猜他们永远不会费心让我知道?浪费时间,该网站只是一个骗局。

Buydig 回复2023-10-04

Hello Daniel, We apologize for the inconvenience you've experienced with your recent order, and we appreciate your feedback. We're genuinely sorry for the delay and the lack of communication regarding your order. This is not the level of service we aim to provide, and we understand your frustration. Regarding the cancellation of your order, we apologize for any inconvenience this has caused. We understand that a proper explanation should have been provided, and we take your feedback seriously. We are actively reviewing our processes to ensure that such issues do not occur in the future, and we appreciate your patience during this time. Your feedback is valuable to us as it helps us identify areas for improvement. If you have any further questions or concerns, please don't hesitate to reach out to us at [email protected]. We value your business and hope to have the opportunity to serve you better in the future.

安吉拉Z是最棒的!

你们的客户服务团队的 Angela Z. 非常棒。 她彬彬有礼、专业、高效。 这些品质在许多公司的客户服务代表中都非常罕见。 谢谢你安吉拉!

Buydig 回复2023-10-04

Hello David, Thank you so much for taking the time to recognize Angela from our customer service team! We truly appreciate your kind words and feedback. Angela is indeed a valued member of our team, and we're delighted to hear that she provided you with courteous, professional, and efficient assistance. At Buy Dig, we strive to deliver exceptional customer service, and Angela's dedication reflects our commitment to that goal. We will make sure to pass on your appreciation to her, and please don't hesitate to reach out if you have any further questions or need assistance in the future. Your satisfaction is our priority, and we look forward to serving you again.

谢谢你的包裹

包裹按时交付且状况良好。 谢谢你!

Buydig 回复2023-10-04

Hello Ann, You're very welcome! We're delighted to hear that your package was delivered on time and in good condition. Your satisfaction is important to us, and we appreciate your positive feedback. If you ever have any questions or need assistance with anything in the future, please feel free to reach out. We're here to help, and we look forward to serving you again. Thank you for choosing us!

好吧,我买了一个 Frigidaire 台面......

好吧,我买了一台 Frigidaire 台面搅拌机,我的直觉告诉我不要买,但我还是买了。然后它运行不正常,所以我退回了它,他们不会退还我的钱,因为我通过信用卡提出了异议。现在他们不会退还我的钱,因为他们说纠纷尚未解决。但当我打电话给第一资本时,他们说它已经关闭很长时间了。 Buydig 仍然不退还我的钱。所以不要和buydig有任何往来。如果您遇到像我一样的商品问题,那么要拿回您的钱将是一场漫长的战斗。

Buydig 回复2023-10-06

Hello Steve, We apologize for the inconvenience you've experienced during the refund process. We understand your frustration, and we'd like to assist you in resolving this matter as quickly as possible. Please reach out to us at [email protected] with your order details, and we will investigate this issue further and work to ensure that your refund is processed promptly. We value your business and are committed to addressing your concerns. Thank you for bringing this to our attention, and we appreciate your patience as we work to assist you.

我永远不会从这些购买...

我再也不会从这些人那里购买了,我第一次在 eBay 上从他们那里买了一台电视,电视的描述很差,购买后 5 分钟我取消了它,他们回复说他们无法取消已经发货的订单。所以我想算了,我会好好保存它,它从未到达我家,更不用说我居住的状态了,它已在 3-1/2 周前被运回他们的仓库。我直接与他们交谈并从他们那里购买了 2 台电视,我现在已经给了这些人 2,000 美元左右!猜猜看现在一个多月没有电视了。 10 分钟前,我终于从 eBay 收到了第一部电视的积分,他们在电话里告诉我,我会在 5/7 个工作日内收到,但他们只推迟了大约 25 天。远离他们太可怕了..

Buydig 回复2023-10-06

Hello Shane, We understand your frustration with the delays and issues you've encountered with your recent purchases. We apologize for any inconvenience this may have caused. While we can't change the past, we appreciate your feedback, which helps us improve our services. If you ever decide to consider purchasing from us in the future, please feel free to reach out to our customer service team at [email protected], and we'll do our best to ensure a smoother and more satisfactory experience. Your feedback is valuable, and we're committed to continually improving our processes to prevent similar issues in the future. Thank you for bringing this to our attention, and we apologize for any inconvenience you've experienced.

寻求客户服务,却收到贪婪

在 eBay 上从他们那里购买的。我们的办公室遇到紧急情况,无法及时归还物品。 (标签和退货流程已在允许的时间内启动,但无法安排运输)。再次联系,被告知他们无权退回该物品。基本上意味着他们有钱并且不想要退回物品并且不愿意容纳。

Buydig 回复2023-10-06

We're sorry to hear about the difficulties you encountered with your purchase and return process. We understand that situations can be challenging, and we apologize for any inconvenience this may have caused. While we can't change the past, we appreciate your feedback, which helps us improve our policies and procedures. If you have any further concerns or if there's anything we can do to assist you in the future, please feel free to reach out to us at [email protected]. Your satisfaction is important to us, and we value your business. Thank you for sharing your experience, and we apologize for any inconvenience you've faced.

非常不幸 - 骗局

非常不幸。买了一个三星框架电视边框,他们声称有库存。将在“2”天内发货。一个月后,没有发货,没有跟踪,没有更新。我为他们提供了多种机会来赢得我的业务并做正确的事情。这是一个骗局。如果您订购了,请尽快向您的发卡机构提出欺诈索赔。阅读评论。实在是太不幸了。甚至客户服务线程也是错误的。我有一个月的文件来证明这一点。

Buydig 回复2023-10-06

Hello Austin, We sincerely apologize for the delay and inconvenience you've experienced with your purchase. This is not the level of service we strive to provide to our customers, and we understand your frustration. We take your feedback seriously, and we are committed to investigating this matter to ensure such issues are addressed and do not recur in the future. We value your business and would like the opportunity to make things right. Please contact us directly at [email protected] so that we can assist you with your order, address your concerns, and work towards a resolution. Your satisfaction is important to us, and we appreciate your patience as we strive to improve our services.

有一次很棒的购买体验

拥有一次非常棒的购买体验!喜欢这个床垫,而且很划算!

Buydig 回复2023-10-06

Hello Steve, Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you had an excellent buying experience and that you love your new mattress. We strive to offer great deals and top-quality products to our customers, and we're delighted that you're satisfied with your purchase. If you ever have any more shopping needs or questions, please don't hesitate to reach out. Enjoy your new mattress!

决议令人耳目一新!

当我的订单发生运输事故时。 与人交谈令人耳目一新。南希在客户体验方面知识渊博,并在几分钟内解决了问题。 我一定会再次购买BUydig!

Buydig 回复2023-10-06

Hello Andy, Thank you so much for your positive feedback! We're delighted to hear that Nancy in our customer experience team provided you with exceptional assistance and resolved the shipping issue promptly. At BuyDig, we strive to provide top-notch service to our valued customers, and it's always rewarding to know that our efforts are appreciated. We look forward to serving you again in the future, and we're here to assist with any of your shopping needs. If you have any questions or require further assistance, please don't hesitate to reach out. Your satisfaction is our priority!

我从他们那里购买了产品,但它被损坏了两次

更新:我尝试拨打要求我拨打的号码,几次后我发现它是一个答录机,如果已满。这不是正确的答案... 与那里的一个人交谈后,她提供了一张来自 buydig 的 50 美元优惠券。我实在不高兴,但还是同意了。有趣的是,我尝试使用它,但它说它无效。我最后给她回了信,说这根本不值得这么麻烦,并从其他供应商那里购买了该产品。从那以后他们就没有给我回信了! 我从他们那里购买了一件产品,准备送给我姐姐或她的生日礼物,但由于包装很差,收到时已损坏。我打电话给乔什,我告诉他,对于一个很重的产品来说,包装非常差,他告诉我他会告诉运输公司,结果发现替换品的包装方式是一样的,而且已经损坏了。我再次打电话给乔希,他告诉我他们会记入我的账户……但这不是做生意的方式,只是道歉……

Buydig 回复2021-07-07

We are very sorry, we would like the chance to make this up to you. Please contact me at 732-387-3220.

黑幕公司

黑社会,大家要小心。 我尝试从 buydig 旗下的 beachcamera 购买一台价值 6000 美元的电视。 直到您提交后几个小时,他们才会尝试向您的卡收费,所以我当然是在晚上订购的,深夜然后上床睡觉。 我错过了发卡公司的短信验证,导致购买被拒绝。 银行拒绝充值后我尝试充值3次都充不通, 我试图将商品重新添加到我的购物车,但额外的物品丢失了(意外损坏、礼品卡),我通过电子邮件联系客户服务,询问我是否可以获得原始优惠,他们只是说“打电话给销售人员,他们会给你最优惠的价格”。 厌倦了这条路线,我决定尝试从另一条路线在线订购。 在我意识到海滩相机现在归buydig所有之前。我通过buydig订购了这个模型,并存入了另一张信用卡,他们从我的帐户中扣除了钱,然后两天后,在取钱后,buydig取消了订单。 我打电话给客服,他们说这是由于欺诈警报。 他们从我的账户上扣款后。 长话短说,buydig 从我的账户中扣除了 6000 美元,然后认定这是欺诈行为。 1周后我仍在等待钱退回我的账户。 远离这些家伙,这是一个阴暗的操作,去 bhphoto.com 或 crutchfield.com 甚至 bestbuy.com...真的任何人都比这些家伙更好。

Buydig 回复2023-10-06

Hello, We apologize for the inconvenience you've experienced with your recent purchase attempts. This situation is certainly not the level of service we aim to provide at BuyDig. Regarding the delay in charging your card and the subsequent issues, we understand how frustrating this must have been. It's important to us that our customers have a smooth shopping experience, and we regret that this was not the case for you. Regarding the cancellation due to a fraud alert, we take security seriously, but it appears that there was an unfortunate misunderstanding in your case. We are truly sorry for any confusion or frustration this has caused. Your feedback is valuable to us, and we will use it to improve our processes and ensure a better experience for our customers. We appreciate your patience while we resolve this issue and work on returning your funds promptly. If you have any further concerns or need assistance with your refund, please feel free to reach out to our customer service team at [email protected], and they will be happy to assist you. Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future.

很棒的经历

我从 BuyDig.com 订购的经历非常愉快。 支持人员南希对我订购的产品非常有帮助。 绝对推荐给他们一个机会。

Buydig 回复2023-10-06

Hello Nick, Thank you for sharing your positive experience with us! We're delighted to hear that Nancy provided you with excellent support and that you had a great overall shopping experience at BuyDig.com. Our team strives to provide top-notch customer service, and it's always rewarding to hear when we've met our goal. Your recommendation means a lot to us, and we truly appreciate your support. If you ever have any more questions or need assistance with future purchases, please don't hesitate to reach out. We look forward to serving you again and providing you with more great experiences!

我经历过的最糟糕的在线体验之一

我在网上订购了一台 OLED 电视,但由于信用卡问题而被取消。我联系了 BuyDig 支持人员,以便他们可以重新发送订单,但他们没有重新发送订单,而是制作了完全不同的订单,并删除了我正在使用的折扣。 因此,订单不在我的帐户中,我无法查看网站上的更新。我周三给 BuyDig 支持人员打了电话,希望能在电视上得到预计到达时间,并告诉他们会联系我提供运输信息(他们不会)并更新我的帐户(他们没有)。我被告知我的帐户将更新交易详细信息,但距离那时已经过去四天了,所以我只能得出结论,该信息也不真实。 在他们最终的后续电子邮件(我不得不反复打电话给他们)中,我仍然没有收到我的包裹的跟踪号码,并且他们发送的订单号不起作用。在 FedEx 上查看订单状态的链接也已损坏。我向 BuyDig 重申了我的担忧,四个半小时后(邮件回复说几个小时内就会有回复)他们仍然没有回复,此时 BuyDig 周末关闭了。我被告知电视将于周一到达,但没有任何电话或电子邮件来更新我的交货时间,而且 BuyDig 仍然拒绝用购买信息或跟踪号码更新我的帐户,我不知道什么时候可以收到。我必须猜测电视什么时候会出现并希望它在那里,这样它就不会被偷。 我最初并不能百分百确定购买电视后是否想保留它,而且这个客户服务根本没有帮助解决问题。我担心在经过所有这些努力后,他们甚至会考虑将电视归还给我。整个体验的一个积极因素是,客户同事在电话中非常友善,而且看起来他们确实在尽力而为,但不幸的是,他们要么没有准备好帮助我,要么管理他们请求的人无法完成他们的任务。很明显,通过电话重新订购的单一操作足以完全破坏 BuyDig 订购系统,我建议任何考虑这样做的人取消订单。

出色的机器来自令人惊叹的……

来自出色卖家的优质机器。

Buydig 回复2023-10-06

Hello Michael, Thank you for your kind words! We're thrilled to hear that you're satisfied with your purchase and that you had an excellent experience with our seller. Your satisfaction is our top priority, and we're here to provide quality products and service. If you ever have any more questions or need assistance with anything else, please feel free to reach out. We're here to help and look forward to serving you again in the future. Enjoy your excellent machine!

购买前先进行研究。

在浏览 Buy Dig 网站并查看商业改进局投诉部分后,我选择到其他地方购物。我不会花 229 美元购买在 4 个不同信誉良好的零售商处售价为 133 美元的扬声器。

Buydig 回复2023-10-06

Hello Tony, Thank you for considering BuyDig, and we appreciate your feedback. We understand that price is an important factor in making a purchase decision. Our goal is to offer competitive pricing and excellent service to our customers. If you ever decide to shop with us in the future, please keep an eye on our website for any promotions or discounts that may make your purchase more appealing. We're always striving to provide the best value to our customers. If you have any further questions or need assistance with anything else, please don't hesitate to reach out. We're here to help.

噩梦般的订单和无客户服务

订购了 75 英寸三星 The Frame,第一个发货在运输途中损坏后,收到了替换件。抵达后检查,它可以打开,看起来不错。安装在我们翻新过的房子的墙上,开始工作正常,但进入关闭电源循环状态,导致电视无法使用。致电三星和 Buydig,他们都因各种问题互相指责;Buydig 声称三星需要修理电视,而三星却告诉我们电视不在保修期内。此过程开始2020 年 11 月 12 日,2021 年 3 月 17 日仍未解决。在花了 15 个小时的电话试图解决问题后,我认为这次购买完全是损失。有大量电子邮件和电话录音可供备份。

订购了 USB 闪存驱动器

订购了一个 USB 闪存驱动器,它似乎比 USB 3.0 驱动器慢得多。打电话给客户支持,南希把一切都搞定了。

Buydig 回复2023-10-06

Hello Tim, Thank you for taking the time to leave a review, and we're glad to hear that Nancy was able to assist you with your USB flash drive issue. Our customer support team is dedicated to providing solutions and ensuring our customers are satisfied with their purchases. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your business and hope you enjoy your products.

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