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Buydig

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关于 Buydig

数据更新
网站
www.buydig.com
分类
电子与科技
所在地
美国
状态
待认证
近 12 个月
22 条评价
差评回复率
91%(50/55 条)
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商家自述

BuyDig.com 销售数码相机、镜头和配件、摄像机、笔记本电脑、平板电脑、液晶电视、LED 和等离子电视、DVD 播放器、GPS 导航仪、打印机、扫描仪、双筒望远镜、家庭用品、光学器件等。

Buydig靠谱吗?

Buydig(www.buydig.com)在 OK.one 的综合评分为 3.9 分(满分 5 分),基于本站收录的 200 条用户评价,属于电子与科技分类,口碑一般。24% 的评价为 1 星,差评比例偏高;商家回复了 91% 的差评;近 12 个月新增 22 条。数据最后更新于 2026-08-11。

用户怎么说

发送了错误的物品

发送了错误的物品。我试图返回,但只得到了 60 美元的积分,我不得不花费太多的时间和精力来尝试获得。与此同时,我继续取消了订单的另一部分,该部分尚未发货,并且仅退回商品本身,而不退回税款。当我询问(几次)时,我被告知他们会继续为我取消的商品退税,但这“不是他们通常做的做法”什么!?到处都是糟糕的、阴暗的服务。经过一个多月的时间,通过多次电话和电子邮件才解决了这个问题。以后肯定会避开这家公司。

Buydig 回复2023-12-18

Hello, We sincerely apologize for the challenges you encountered with your order. We value your feedback and want to ensure a satisfactory resolution for you. Please contact us at [email protected] with your order details so that we can investigate and address the issues you've raised. Your experience is important to us, and we appreciate the opportunity to make amends.

买了一台三星 8 电视,运输很好……

买了一台三星 8 电视,运输很好,送货很好,现在我们正在等待安装新地毯,所以电视安全地放在盒子里,放在备用卧室里。现在曲棍球开始了,一个月后终于安装好了,然后突然一声巨响,工厂支架螺丝被拉断并折断,电视掉了下来,幸运的是我三岁的孙子没有在它附近玩耍。现在我告诉公司在 90 天内会发生什么,我在那个时间范围内收到了他们的第二个回复是它是壁挂式的,所以没有被覆盖,而且它也不是壁挂式的,它是在它附带的电视柜上。然后他们只看图片,你可以清楚地看到螺丝被拉过并折断。我提供了其他 4 台同一品牌电视的图片,在我被告知我把 4 个螺丝放错后,按照指示进行操作从未遇到过问题。花了 4500 美元后,我使用了一台有坏零件的电视一个月,我非常失望,因为它说它有保修,所以他们不承担任何责任!

烦人的过程,但很棒的CS

老实说,我对修理 LGOLED77 电视的整个过程感到很恼火,但据我所知,这是在 LG 上而不是在海滩相机上。 CS 代表 Rey 在这个过程中非常乐于助人,态度友善,而且反应迅速。

Buydig 回复2023-12-08

Hello, We sincerely apologize for the frustrations you've encountered while dealing with the process of getting your LGOLED77 TV fixed. We understand the importance of a smooth resolution, and we regret any inconvenience caused. Thank you for recognizing Rey's efforts in providing helpful and kind assistance throughout this challenging experience. We're fortunate to have dedicated team members like Rey, and we appreciate your patience and understanding as we work together to address the issues. If there's anything more we can do to assist you or improve your experience, please don't hesitate to let us know. Your feedback is invaluable, and we remain committed to ensuring your satisfaction.

B
Brad美国 · 写过 1 条评价 · 体验于 2023-12-07 ·

在当今的商业世界中,客户...

在当今的商业世界中,超出预期的客户服务非常罕见。 Beach Camera(又名 Buydig)不仅深切关注每个客户的 100% 真实性,而且他们会以令人难以置信的速度快速回复您以支持您的需求......竖起两个大拇指,绝对推荐!

Buydig 回复2023-12-08

嗨布拉德, 非常感谢您的精彩评论!我们很高兴听到您赞赏我们致力于超越客户期望的承诺。在 Buy Dig,客户满意度是我们的首要任务,很高兴知道我们的努力得到了您的共鸣。 我们为提供快速可靠的支持而感到自豪,您的两个大拇指和明确的推荐对我们来说意味着世界。如果我们还有什么可以为您做的,请随时与我们联系。我们感谢您对我们的信任,并期待将来再次为您服务。 再次感谢您选择海滩相机!

优秀的客户服务

我通过亚马逊上的供应商获得了 DJI 4 Mini Pro 无人机包装,其中包含额外配件的描述,例如两块额外电池和充电中心。所有东西都到了,包括旅行包、着陆垫、原包装中的无人机及其配件,除了额外的电池和充电器集线器。我联系了客户服务人员,并与玛丽亚、里扎和黛安等多名代表就商品描述与我收到的商品不匹配问题进行了长时间的交谈。他们的决定是给我部分退款,让我自己收到额外的零件,我对此感到非常高兴。不能说其他所有客户服务都是这样的,大多数人只会接受退货,但这个供应商竭尽全力让客户满意。

Buydig 回复2023-12-08

Hi Yifan, Thank you for taking the time to share your experience, and we appreciate your understanding throughout the process. We apologize for any confusion caused by the mismatch in the item description, and we're grateful for your patience and cooperation. Our team is dedicated to providing exceptional customer service, and we're delighted to hear that Maria, Riza, and Dianne were able to assist you in reaching a resolution. We understand the importance of the extra accessories, and we're glad we could offer a partial refund to allow you to acquire the missing parts independently. Your kind words about our customer service efforts mean a lot to us. We always strive to go above and beyond to ensure our customers are satisfied. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. We value your business and look forward to serving you again in the future.

真是一次很棒的经历

真是一次很棒的经历 亚马逊上的描述与所显示的图片不符,而且他们的货物还缺少一些零件。 因此,通过亚马逊联系窗口,我们发现差异丢失了,但他们的库存已经用完。 由于库存不足,他们根据我发送的亚马逊屏幕截图提供了退款以购买丢失的商品……我非常高兴知道在数字市场上仍然可以与值得尊敬的公司合作。 我们的订单完成了。 多谢 !

Buydig 回复2023-12-08

Hi Eduardo, Thank you for sharing your experience, and we appreciate your understanding throughout the process. We apologize for any inconvenience caused by the discrepancies in the product description and the missing parts. We're pleased that our team was able to assist you through the Amazon contact window, and we're grateful for your cooperation in providing the necessary screenshots. Although we faced inventory challenges, we're delighted we could offer a refund to ensure you received the missing items. Your satisfaction is important to us, and we're thrilled to hear that you're extremely happy with the resolution. If you have any further questions or if there's anything else we can do for you, please feel free to reach out. We value your business and look forward to serving you in the future. Thanks a lot for your understanding and patience!

他们非常积极地解决我的问题……

他们非常积极地解决我的订单问题

Buydig 回复2023-12-08

Hello, Thank you for taking the time to share your feedback. We're glad to hear that we were able to address and resolve the issue with your order promptly. Customer satisfaction is our top priority, and we appreciate your patience and understanding. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is important to us, and we look forward to serving you again in the future.

销售员比利的出色工作

销售人员比利在他和海滩相机的工作日结束时耐心且非常乐于助人地向我提供了购买电视所需的所有信息。然后当天晚上,他和 Beach Camera 启动了运输流程,提供了保修,并通过电子邮件告诉我这两件事都已经完成。

Buydig 回复2023-12-08

Hi John, Thank you so much for taking the time to share your experience with us! We are delighted to hear that Billy provided you with the assistance and information you needed to make your TV purchase. Our team takes pride in going above and beyond for our customers, and it's wonderful to know that Billy and Beach Camera exceeded your expectations. We're thrilled to have initiated the shipping process and ensured your warranty was in place promptly. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your trust in Beach Camera, and we hope you enjoy your new TV!

快速响应问题

Maria Luisa A 理解了问题并提出了非常令人满意的解决方案。

Buydig 回复2023-11-29

Hi Cynthia, Thank you for taking the time to share your positive experience! We're delighted to hear that Maria Luisa A was able to understand the problem and provide a very satisfactory solution. Customer satisfaction is our priority, and we're pleased to know that we could meet your expectations. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future. Thank you for choosing us!

非常令人惊叹的客户服务!

Buydig 回复2023-11-29

Hi Hugo, Thank you for your kind words! We're thrilled to hear that you had an amazing experience with our customer service. If you ever have more feedback or if there's anything else we can do for you, please feel free to reach out. We appreciate your support and look forward to serving you again in the future!

非常愉快的来回电子邮件

非常愉快的来回电子邮件。站在你的产品背后。谢谢。

Buydig 回复2023-11-29

Hi Keith, Thank you for your positive feedback! We're pleased to hear that you had a pleasant experience with our email communication and that we stood behind our product. Customer satisfaction is our priority, and we appreciate your acknowledgment. If you ever have more questions or if there's anything else we can assist you with, please feel free to reach out. We value your business and look forward to serving you again. Thank you for choosing our product!

S
Stephen美国 · 写过 4 条评价 · 体验于 2023-11-26 ·

雷诺·希门尼斯先生

雷诺·希门尼斯先生信息非常丰富,非常了解他的工作,并且非常擅长解决我的问题。他是一个非常忙碌的人,但“即使生病了”也会处理他的业务,这说明了他伟大的品格和商业道德。他很好地代表了他的公司,他的同事玛丽亚·阿科斯塔 (Maria Acosta) 也很好地代表了雷伊,当雷伊不在时,他会代表雷伊进行跟进。 我真诚的感谢你!!!

Buydig 回复2023-11-29

嗨斯蒂芬, 非常感谢您分享您的积极体验,我们衷心感谢您对雷诺·希门尼斯先生和玛丽亚·阿科斯塔的好评!我们很高兴听到雷诺德信息丰富、知识渊博并且能够出色地处理您的问题。我们为我们的团队致力于客户服务而感到自豪。 即使面临挑战,您对雷诺德职业道德的认可也充分说明了他的性格和对角色的承诺。我们一定会转达您对雷诺德和玛丽亚的诚挚谢意。 如果您有更多反馈或者我们可以为您提供其他任何帮助,请随时与我们联系。我们重视您的业务,期待未来再次为您服务!

非常有帮助的客户支持。

假期期间破例,价格与竞争对手相当。非常有帮助。谢谢玛丽亚!

Buydig 回复2023-11-29

Hi Ben, Thank you for taking the time to leave such a positive review! We're thrilled to hear that Maria went above and beyond to make your experience exceptional by price matching a competitor during the holidays. Your satisfaction is our priority, and we appreciate your kind words. If you have any more shopping to do or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future!

客户服务

客户服务,特别是我从 Maria Luisa A. 那里得到的服务。

Buydig 回复2023-11-29

Hi Lee, Thank you so much for your positive feedback on the customer service you received, especially from Maria Luisa A.! We're thrilled to hear that you had a positive experience with our team. If you have any more feedback or if there's anything else we can do for you, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

非常满意的客户。价格我记不清了

价格优惠。,运输快速。网站简单易用,工作人员彬彬有礼。 谢谢你买迪格!

Buydig 回复2023-11-29

Hi Denzil, Thank you so much for your fantastic review! We're delighted to hear that you had a great experience with Buydig, from the great price and fast shipping to the easy-to-use website and courteous staff. Your satisfaction is our priority, and we appreciate your kind words. If you ever have more shopping to do or any questions in the future, don't hesitate to reach out. Thank you for choosing Buydig, and we look forward to serving you again!

Buydig 一直是……的绝佳资源。

Buydig 对我来说是一个很好的资源。我以优惠的价格和可靠的交货时间表购买了技术和设备。翻新产品的重要来源。

Buydig 回复2023-11-29

Hi Richard, Thank you for your positive review and for choosing Buydig for your technology and appliance needs! We're delighted to hear that you've had a great experience with us, especially appreciating our competitive prices and reliable delivery schedules. We take pride in offering quality refurbished products as well. If you ever have more tech or appliance needs, we're here to assist you. Your satisfaction is our priority, and we look forward to serving you again in the future. Thanks again for your support!

我终于让我的无人机再次工作了......

在 Maria Luisa 的努力下,我终于让我的无人机再次工作了,她每次都在 12 小时内回复我的邮件提示。 不幸的是,她不得不依赖那个必须写一封三行信才能让我的无人机再次工作的人。 这花了很长时间(几周)。 玛丽亚·路易莎不得不为这个人缺乏热情辩护,并为此道歉。 但毕竟她成功地给了我这封信,而且我的无人机也修好了。 如果是为了她,我给这篇评论 5 星,整个体验 2 星。

Buydig 回复2023-11-29

Hi Joost, Thank you for taking the time to share your experience, and we sincerely apologize for any inconvenience you faced. We appreciate your feedback and are glad to hear that Maria Luisa was able to assist you effectively, even though the overall process took longer than expected. We understand your frustration with the delay caused by the three-line letter, and we apologize for any inconvenience it may have caused. We will certainly use your feedback to improve our processes and communication. Your satisfaction is important to us, and we're grateful for your patience and understanding throughout the resolution process. If there's anything more we can do to enhance your experience or address any remaining concerns, please don't hesitate to reach out. We value your business and hope to have the opportunity to serve you better in the future. Thank you for your understanding.

该公司回应了我的要求...

该公司很快回复了我的要求并解决了我的问题。

Buydig 回复2023-11-29

Hello Maxim, Thank you for taking the time to leave a positive review! We're thrilled to hear that our team was able to promptly address your request and successfully resolve the issue. Customer satisfaction is our top priority, and we appreciate your feedback. If you ever have more questions or need assistance in the future, feel free to reach out. We value your business and look forward to serving you again!

很棒的客户服务

快速、高效、反应灵敏且高度专业。 我的订单(通过亚马逊)以双倍的速度发货,并提前一天送达👍🏼。 不幸的是,联邦快递将其递送到了错误的地址。我成功找到了它并在同一天收到了这批货物。 与此同时,Beach Camera 的团队也提供了很大的帮助。他们立即回应了我的要求,非常以客户为导向,友好且专业。 满分!

Buydig 回复2023-11-29

Hi John, Thank you so much for sharing your experience with us! We're delighted to hear that you found our service to be fast, efficient, and highly professional. We sincerely apologize for any inconvenience caused by the delivery issue with FedEx, but we're glad to know that you were able to track down and receive your shipment promptly. It's wonderful to hear that our team at Beach Camera was responsive, customer-driven, friendly, and professional in assisting you during this situation. Your positive feedback means a lot to us, and we truly appreciate your understanding. If you ever have more orders or need assistance in the future, please don't hesitate to reach out. We're here to help, and we look forward to serving you again. Thank you for choosing Beach Camera! 👍🏼

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