CheapAir.com

Hi Bob, Thank you for taking the time to review CheapAir.com. We are happy that you enjoyed the ease of booking on CheapAir.com. We are also happy that you found our customer support helpful. We hope you have a great trip. Thank you for booking with CheapAir.com.

您好顾客， 感谢您花时间审查 CheapAir.com。我们很高兴听到您喜欢我们的航班选择和预订选项以及比特币等付款方式。我们感谢您分享您的经历，祝您旅途愉快。感谢您通过 CheapAir.com 预订。

Hi Melissa Gray, Thank you for your review. We're happy to hear you found a good price and enjoyed how easy it is to search and book on CheapAir.com. We hope you have a great trip. Thank you for booking with CheapAir.com.

Hi customer, Thank you for your review. We're happy to hear you found our website easy to book your flight. We hope you have a great trip. Thank you for booking with CheapAir.com.

Hi Margaret, Thank you for your review. We are glad we could help with your flight booking. We wish you happy travels!

Hi Juan King, Thank you for your review. We're happy to hear you found our website easy to book. We hope you have a great trip. Thank you for booking with CheapAir.com.

Hi Patricia, Thank you for your review. We're happy to hear you found our website easy to book your flight. We hope you have a great trip. Thank you for booking with CheapAir.com.

Hi Marick, Thank you for taking the time to review CheapAir.com. We are happy to hear about your experience and hope you have a wonderful trip. Thank you for booking with CheapAir.com.

Hi Peter, Thank you for your review. We're happy to hear you found our website easy to book your flight. We hope you have a great trip. Thank you for booking with CheapAir.com.

Hi customer, Thank you for your review. We are happy to hear that you enjoyed the ease of booking on CheapAir.com. We hope you have a great trip. Thank you for booking with CheapAir.com.

Hi Kenneth, Thank you for your review. We are glad we could help with your flight booking. We hope you have a great trip. Thank you for booking with CheapAir.com.

Hi Samir, Thank you for your review. We are glad we could help with your flight booking. We wish you happy travels!

Hi Patrick, Thank you for your review. We're happy to hear you found our website easy to book your flight. We hope you have a great trip. Thank you for booking with CheapAir.com.

Hi customer, Thank you for your review. We are happy that you enjoyed the ease of booking on CheapAir.com. We are glad we could help with your flight booking. We hope you have a great trip. Thank you for booking with CheapAir.com.

Hi RodriguezAlejandro, Thank you for your review. We are glad we could help with your flight booking. We hope you have a great trip. Thank you for booking with CheapAir.com.

Hi Teresa, Thank you for your review. We're really sorry to hear that you missed your flights. On our confirmation e-mails, we included that the first flights of your May 30th itineraries were to be operated by Delta. We also note that the issue was touched upon back on May 23rd when you reached out to us about a name correction issue for the original reservation. Did you not see that on the confirmation emails we sent to you? We reached out to Aeromexico to see if they would allow you to rebook your flights from today--either through us or with them directly--but they reminded us that you purchased their Basic Economy fares for May 30th, which are non-refundable and do not permit itinerary changes whatsoever. While we and Aeromexico certainly understand your frustration, the airline says that if you did not use your tickets with them as scheduled today, that you would have been marked as a "No Show" and that the value of the tickets would be forfeit to the airline. I know that is not the answer you would like, but only the airline itself can waive or bend their own rules, and in this instance they have declined to do so. We have emailed you all the information about your tickets and how you can proceed. Please let us know if we may try to be of further assistance.

Hi customer, Thank you for your review. We're glad to hear you found our website fast and easy to book your flight. We hope you have a great trip. Thank you for booking with CheapAir.com.

Hi CustomerR, Thank you for review and providing your feedback on our service. We see that your booking was originally made on May 29 at the end of the day and had declined. We usually will automatically trigger an email message to inform customers when that happens. It doesn't look like that happen with your booking as the decline message we received from your financial institution wasn't clear and requested we try to obtain a manual approval with them. That is why we were unable to trigger an automatic decline message to you and once our staff got to your booking the next morning the airfare had increased. We apologize for not notifying you sooner. We recognize your frustration that the cost of the airfare increased. Unfortunately airfare is not guaranteed until a valid form of payment is received and the ticket(s) are issued. This is included in the terms and conditions you agreed to when you booked online. We hope you will consider using CheapAir.com again in the future. Thank you.

Hi customer, Thank you for your review. We are glad we could help with your flight booking. We wish you happy travels!

Hi Basscustomer, Thank you for your review. We are glad to hear you like how easy it is to search and book flights on CheapAir.com. We hope you have a great trip. Thank you for booking with CheapAir.