关于 Ciciful
数据更新- 网站
- www.ciciful.com
- 分类
- 爱好与工艺品
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 29 条评价
- 差评回复率
- 99%（159/160 条）
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商家自述
Welcome to Ciciful. We are proud to offer a wide selection of unique and custom-designed clothing that caters to the diverse needs of LGBTQ+ community.
以上内容由商家自行提供，未经平台核实。Ciciful靠谱吗？
Ciciful（www.ciciful.com）在 OK.one 的综合评分为 2.5 分（满分 5 分），基于本站收录的 265 条用户评价，属于爱好与工艺品分类，口碑较差。56% 的评价为 1 星，差评比例偏高；商家回复了 99% 的差评；近 12 个月新增 29 条。数据最后更新于 2026-10-25。
用户怎么说
Best customers service was very nice…
My experience with them was very nice wonderful they actually refer me the money because I call immediately that I didn’t need any longer the piece that I ordered. It was just an email. They reply me and my money was back in three days. Thank you so much. I really appreciate it.
Satisfaction guaranteed
I can’t begin to tell you how happy I am with my outfit that I received. If it’s like a glove, I cannot wait to wear it. And I was pleased that you were right promptly and quickly
Give them a try!
Love the company so far! I ordered some stuff for a festival coming up and I’m super excited for my items to arrive! I hope everything is great quality and last awhile I also love that this brand has men bodysuits they just have so many pieces for the boys I love it!
Awful company
Awful company. Courier confirmed they failed delivery, Ciciful refused to refund. They steal your money and don’t deliver as promised. Do not order from Ciciful.
Ciciful 回复2023-10-12
Dear David, We sincerely apologize for the inconvenience you experienced regarding your recent delivery with Ciciful. We appreciate you bringing this matter to our attention and we aim to address your concerns promptly. Upon reviewing your case, we have investigated the reported failed delivery incident thoroughly. We deeply regret any inconvenience caused by this incident caused by the carrier. In light of this, we would like to rectify the situation by promptly refunding the full amount of your order. We will send you an email so that you can confirm it. We remain committed to providing you and all our customers with the best possible experience, and we hope to regain your trust in our services in the future. If there is anything else we can assist you with, please do not hesitate to reach out to us directly at [email protected]. Best regards, Ciciful Customer Complaint Team [email protected]
Dazzling clothes
I love how gender fluid the clothes and brands are and anyone and size can be comfortable in their skin with these clothes. I believe I purchased in past and said I had to return to purchase more clothes
Both outfits that I brought fit just…
Both outfits that I brought fit just like they are supposed to. I wore one to an all white event and wearing the second one to a Halloween Party which I’m sure to turn heads. Can’t wait to order my next outfit. I got a few in my bag.
I’ve been waiting for my shipment for…
I’ve been waiting for my shipment for more than 3 weeks now. I bought the item for a concert. Literally found the same thing on Amazon. It arrived two days after, no issue at all. I attempted to email support and I was told to be patient. I will NEVER order from this company again. I highly DON’T recommend AT ALL.
Ciciful 回复2023-10-09
Dear Clyde, We apologize for any inconvenience caused by USPS. Your package has been shipped out on the date you ordered. But it seems there is something wrong that USPS didn't deliver it timely. Neither did they give a warning on the tracking system, causing the delay in noticing the delivery issue. We apologize again for any inconvenience caused and would like to do our best possible to take care of this issue and regain your trust. Kindly escalate your case to [email protected] and we would like to resolve the issue. Ciciful Customer Complaint Team [email protected]
Absolutely awful
Do not trust this company they may partially ship sone of your items which will be low quality however they do not ship your whole order and say that the product you purchase is ‘new’ so it will take months to receive. Before they reply with their usual excuse that they cannot locate the order my order is CF00041681 Was lured to their website via a Facebook ad but should have known better Positive reviews seem completely fake especially the one about customers being liars. How is that a review. STAY AWAY FROM THESE SCAMMERS
Ciciful 回复2023-10-05
Dear Stephen, We apologize for any inconvenience caused. Please rest assured that we are not scammers and we didn't use any excuse in locating the order ID. We take customer feedback seriously and would like to do our best to optimize our service. Regarding the unshipped item, kindly email our customer service to inquire about the shipping time, If it cannot be delivered as expected, you are always allowed to ask for a cancellation of the order before shipment. As for the item received that you felt unsatisfied with the quality, we also suggest you contact our support team to deal with it. We apologize for your dissatisfaction with the quality of the item received. As we always go through quality inspection on our merchandise before shipment, the blame is on us if you feel dissatisfied in this regard. Please rest assured that orders are returnable and refundable. Regards, Customer Complaint Team [email protected]
I bought two outfits and both fit…
I bought two outfits and both fit exactly how I want them. The delivery time wasn’t bad either. At least 2 to 3 weeks top. Always responded to my emails in a timely manner. Definitely looking forward to purchasing more items in the very near future.
Some wild and wonderful creations that…
Some wild and wonderful creations that are hard to find anywhere else.. and not too shabby either!
Celebrate Festival Fashion
The selection of clothes and outfits is amazing. It’s such a celebration of gay life and festivals. Some of the sizing is slightly off and the returns not being free was slightly annoying but you get an alternative for this so it softens the blow. All in all a great experience with Ciciful
They are impressively responsive with…
They are impressively responsive with an issue I had and took a proper action. I’ll definitely purchase their items again as knowing that someone will listen if I have any concern.
I really loved the clothing I ordered…
I really loved the clothing I ordered from here. The material is good and the items look like the picture.
Customer Support
One of the items that I ordered was out of stock so they sent another item that was different than the one originally ordered. When I contacted customer support, they resolved the issue quickly .
Wonderful service
The shirts are of high quality and I don't stop getting compliments!
Great customer service, delayed shipping
Great customer service but It’s been 2 weeks and my order hasn’t been shipped.
Ciciful 回复2023-08-18
Dear Tramar King, Thank you for taking the time to share your feedback with us. Firstly, we would like to thank you for acknowledging our great customer service. Providing exceptional service is our utmost priority, and we are delighted to know that you had a positive experience with our team. Regarding the delay in shipping, we sincerely apologize for any inconvenience this may have caused. We understand the importance of receiving your order in a timely manner. Please be assured that we are actively working on resolving the shipping issue that caused the delay. Thank you for your understanding and continued support. Kind regards,
Customer service was quick and…
Customer service was quick and responsive by following up with me regarding my order when I reached out to ask what my options were for a damaged product received from shipment. The options provided were quick and easy.
SOMETIMES IT'S CUSTOMERS FAULTS AND…
SOMETIMES IT'S CUSTOMERS FAULTS AND SOME CUSTOMERS JUST OUT RIGHT LIARS AND SCAMMERS THEMSELVES AND NOT THE COMPANY'S FAULTS. I KNOW SO BECAUSE I LIVE WITH A LIAR.
DO NOT ORDER!
DO NOT ORDER! I ordered my item - CF00029318 on the 25th July , I then emailed on 7th August asking for an update to then be told my item was not in stock as it is a ‘’BIG SELLER’ yet nobody let me know via email ? I was then told to pick something else if I wanted it to arrive by the date I needed it for 20th August…. From the 7th to present day have asked for a refund and have just been offered a £10 gift voucher to add to my next purchase. I still have not received any refund and am still waiting for them to reply to me . This is absolutely ridiculous, I paid £40.98 for 1 ITEM !!! This is a lot of money for 1 thing for you not to be giving me my money back or even letting me know you’ve processed a refund ! This needs to be sorted as I want my FULL REFUND OF £40.98!! Please email me back or reply to this review
Ciciful 回复2023-08-14
Dear Lew, The 10-USD gift card was offered merely as a token of apology for the delivery issue. It's up to you whether to accept it and use it or not. Your cancellation was requested on our system at the weekend. Our finance department was not at work on the weekends. We wish you could understand. (Even if we issue it quickly on our end, the money would take a while to settle in the bank.) If you don't like the interaction with the support team, you are also allowed to email the complaint team. Best Regards, Customer Complaint Team [email protected]
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