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cicinia.com

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337 条评价

3.7337 条评价
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关于 cicinia.com

数据更新
网站
www.cicinia.com
分类
购物与时尚
所在地
中国
状态
待认证
近 12 个月
47 条评价
差评回复率
64%(65/102 条)
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商家自述

Cicinia offers a complete assortment of bridesmaid dresses, accessories, and personalized gifts for the bride, all reasonably priced. Make your wedding more memorable with gorgeous, trendy, and high-quality gowns.

以上内容由商家自行提供,未经平台核实。

cicinia.com靠谱吗?

cicinia.com(www.cicinia.com)在 OK.one 的综合评分为 3.7 分(满分 5 分),基于本站收录的 337 条用户评价,属于购物与时尚分类,口碑一般。评价两极分化:66% 给出 4 星及以上,同时 27% 打了 1 星;商家回复了 64% 的差评;近 12 个月新增 47 条。数据最后更新于 2026-10-25。

评价综述

AI 生成

Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the beautiful formal clothing, noting that the custom sizing options often fit like a glove and match website photos closely. Many people also appreciate the helpful support team members, beautiful fabric quality, and surprisingly prompt delivery times for their special events. Some reviewers were not happy with the complicated return process and unexpected fees charged for sending items back when they did not fit. A few other people also felt that the sizing was inconsistent and the garment quality felt cheap compared to what was advertised.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

I have sent two emails asking for…

I have sent two emails asking for information on how to return my new, never worn dress. I have received no emails.

cicinia.com 回复2023-10-08

Hello, we do apologize for the inconvenience. It looks like we didn't receive your email. If you have any questions, please contact our customer service.We are willing to provide you with a better solution. Here is the contact email: [email protected]

THEY MAKE IT VERY VERY HARD TO RETURN…

THEY MAKE IT VERY VERY HARD TO RETURN THE ITEM. The quality seems good, but it's not possible to know how you'll look in the dress without trying it on first. When I received it I tried it on and told them I wanted to return it, they said it's not returnable, I told them on the website it says it is returnable, they responded with "well it will cost you $50-$100 to return it". You need to know this before ordering. I would never have bought from this company had I known this fact. If you know you'll like it, go for it, but if not, choose another.

Excellent service and experience throughout

Customer service from ordering to delivery was excellent, Bessie especially, checking and ensuring my order was correct. Dresses arrived earlier than expected and brilliant quantity. True to size and fit perfectly, great quality. Can’t wait for our day and seeing my girls wear these beautiful dresses Thanks so much

Amazing company!

The company were nice enough to get in touch when they noticed I'd ordered two of the same dress in different sizes. They explained their process and were patient with me as I was sending over the measurements needed and refunded me the 2nd dress that I didn't need. The dress arrived in great time and was a perfect fit! We did have to take the hem up slightly as although it reached to the floor, we decided it looked nicer a little higher up but the quality of the dress and the fit was perfect! I would happily order from them again and have recommended them to my other bridal friends!

Dusk bridesmaid dresses

I ordered bridesmaid dresses in "dusk", which is a lovely colour that I couldn't find elsewhere, and the dresses were of a great quality and looked gorgeous. Most of them needed altering as the length was too long, but Cicinia gave a reimbursement to contribute towards this. I would say make sure to order the swatches first as the colour of the material looks different to how it did on the website. They take about 6 weeks to be delivered so I would advise ordering well in advance (particularly if they then need altering before an event).

These arrived one week before my…

These arrived one week before my wedding, and they didn’t even fit. They run extremely small. I have tried several times to attempt to return them. I have received no response. I am not happy and I don’t recommend you ordering from them. You will be sorry.

cicinia.com 回复2023-08-11

Hello, We do apologize for the inconvenience. It looks like we didn't receive your email. If you have any questions, please contact our customer service.We are willing to provide you with a better solution. Here is the contact email: [email protected]

Never received my order! Charged 10$ on shipping for free…

Charged 10$ on shipping for free swatches which I never received.

cicinia.com 回复2023-08-11

Hello, We do apologize for the inconvenience. We have checked your tracking number and it shows that your package has been delivered. Did you not receive it?If you have any questions, please contact our customer service. Here is the email: [email protected]

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