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Consumer Cellular

231 条评价

4.3231 条评价
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关于 Consumer Cellular

数据更新
网站
www.consumercellular.com
分类
电子与科技
所在地
United States · Portland
状态
待认证
近 12 个月
231 条评价
差评回复率
79%(23/29 条)
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Consumer Cellular靠谱吗?

Consumer Cellular(www.consumercellular.com)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 231 条用户评价,属于电子与科技分类,口碑良好。81% 的评价为 4 星及以上,9% 为 1 星;商家回复了 79% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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Debra Hunt · 写过 4 条评价 · 体验于 2026-07-20 ·

简单易行的流程I 切换服务...

我从一家主要运营商切换了手机服务,这再简单不过了。两位客服人员在回答问题和转移两部手机的服务方面都非常有帮助。这是一次很棒的经历。

Consumer Cellular 回复2026-08-06

Thank you for the wonderful feedback! We're thrilled to hear the switch was easy and that our team was able to help transfer both phones smoothly. Welcome to Consumer Cellular!

D
Dave · 写过 3 条评价 · 体验于 2026-08-03 ·

过程简单直观

这个过程简单直观。我选择自己做而不是问专家,只是因为我是技术导向的。没有任何挑战。它就是有效的。

Consumer Cellular 回复2026-08-06

Thank you for the wonderful feedback! We're thrilled to hear the process was simple, intuitive, and worked smoothly from start to finish.

A
Alma Jackson · 写过 1 条评价 · 体验于 2026-07-22 ·

订购我的新手机很容易,而且……

订购我的新手机很容易,交货也很快。价格很实惠。

Consumer Cellular 回复2026-08-06

Thank you for your feedback! We're glad to hear ordering your new phone was easy, delivery was quick, and you found the pricing affordable.

M
Mike McNamara · 写过 3 条评价 · 体验于 2026-08-02 ·

升级手机的绝佳流程

能够访问该网站并订购新的 SIM 卡、及时收到并激活我的新解锁手机是我继续使用 CC 的原因。 整个过程对我来说是无缝且顺利的。

Consumer Cellular 回复2026-08-06

Thank you for the wonderful feedback! We're thrilled to hear the upgrade process was seamless and that activating your new phone was quick and easy. We appreciate your loyalty and your choice to be with Consumer Cellular!

B
Bob · 写过 1 条评价 · 体验于 2026-08-05 ·

桑迪非常友好而且很快…

Sandy 非常友好,很快就为我的新 Pixel 手机激活了服务。

Consumer Cellular 回复2026-08-06

Thank you for the wonderful feedback! We're thrilled to hear Sandy provided friendly, quick service and got your new Pixel up and running.

R
Robert Knight-Carr · 写过 1 条评价 · 体验于 2026-08-04 ·

我正在转移我的两条服务线......

我正从另一家公司转移两条服务线,因此需要帮助。与我共事的每个人都很耐心、专业,并确保我们能够完成任务。我是消费者蜂窝网络的新手,所以我不能说太多,但我可以说这里的支持人员非常出色。

Consumer Cellular 回复2026-08-06

Thank you for the wonderful feedback! We're thrilled to hear our support team provided patient, professional assistance with moving both of your lines. Welcome to Consumer Cellular!

C
CJ · 写过 1 条评价 · 体验于 2026-08-05 ·

没问题

没有什么。我毫不犹豫地查看了可用的手机并决定了我想要哪一款。

Consumer Cellular 回复2026-08-06

Thank you for your feedback. We're glad to hear you had no trouble browsing our phone selection and finding the device that was right for you.

A
ALYA SHKLOVSKAYA · 写过 2 条评价 · 体验于 2026-08-03 ·

服务非常好,但是需要…

服务非常好,但是比预期的时间要长得多,因为需要从另一家公司换另一部手机。 就我而言,这意味着要求两个朋友在两天内参与该过程。

Consumer Cellular 回复2026-08-06

Thank you for your feedback. We're glad to hear you received good service, and we appreciate your patience during the transfer process.

P
Patricia Auricchio · 写过 1 条评价 · 体验于 2026-08-04 ·

消费者移动服务很棒

消费者移动服务很棒。 UPS和CVS的客户服务很差。

Consumer Cellular 回复2026-08-06

Thank you for the wonderful feedback! We're thrilled to hear you had a great experience with Consumer Cellular. We appreciate your kind words and your support.

L
Larry Powell · 写过 3 条评价 · 体验于 2026-08-04 ·

有的还是三星S26。

已经从他们那里订购了几部手机。从来没有任何问题。

Consumer Cellular 回复2026-08-06

Thank you for the wonderful feedback! We're thrilled to hear you've ordered multiple phones with us and have had consistently positive experiences.

M
Milburn · 写过 4 条评价 · 体验于 2026-08-04 ·

Phon全新的电话体验。

电话很快就到了。 从旧手机转移大部分都可以。谷歌和 Moto 试图推广应用程序的次数太多了。

Consumer Cellular 回复2026-08-06

Thank you for your feedback! We're glad to hear your phones arrived quickly and that the transfer process went smoothly overall. We appreciate your comments regarding the preloaded apps on the devices.

J
Joe Zalieckas · 写过 1 条评价 · 体验于 2026-08-05 ·

我使用了一个代理来帮助我清洁我的......

我请了一个代理来帮我清理手机。由于她的口音,这有点困难,但她坚持了下来,我的手机现在已经清理干净了。

Consumer Cellular 回复2026-08-06

Thank you for your feedback! We're glad our representative stayed committed to helping resolve the issue and that your phone is now working properly.

C
CARL · 写过 2 条评价 · 体验于 2026-07-31 ·

从 Verizon 切换过来很快而且……

从 Verizon 切换过来既快捷又简单。

Consumer Cellular 回复2026-08-06

Thank you for the wonderful feedback! We're thrilled to hear switching from Verizon was quick and easy. Welcome to Consumer Cellular!

D
Debbie Jones · 写过 3 条评价 · 体验于 2026-08-05 ·

我不明白为什么我无法获得...

我不明白为什么我无法在家中获得服务。当我订购我的 Sims 卡从 Straight Ralk 切换到 Consumer Cellular 时,我要求他们确保我可以在我居住的地方获得服务,他们说我可以。但我不这么认为。 我在我居住的地方需要服务。请帮忙!

Consumer Cellular 回复2026-08-06

We're sorry to hear you're having trouble with service at home. We understand how frustrating that can be, and we encourage you to reach out to our customer support team so we can review your coverage concerns and assist further.

N
Nathan Hale · 写过 1 条评价 · 体验于 2026-07-28 ·

客户代表

我对在电话激活过程中设置电话时获得的帮助和指导感到非常满意。该代表信息丰富且专业。

Consumer Cellular 回复2026-08-06

Thank you for the wonderful feedback! We're thrilled to hear our representative provided informative, professional support and helped make your phone setup and activation easy.

a
allena weber · 写过 7 条评价 · 体验于 2026-08-05 ·

伟大的公司

客户服务很棒。计划费用非常合理。我喜欢这款手机。我强烈推荐这家公司给大家。

Consumer Cellular 回复2026-08-06

Thank you for the wonderful feedback! We're thrilled to hear you're enjoying our great customer service, affordable plans, and your new phone. We truly appreciate your recommendation!

R
Roger Dillard · 写过 1 条评价 · 体验于 2026-08-05 ·

我们曾经住在田纳西州查塔努加。

我们曾经住在田纳西州查塔努加。后来我们搬到了华盛顿街。我们将运营商改为 T-Mobile,希望获得更好的服务和覆盖范围。我们的热点在消费者蜂窝网络上运行得不太好。现在,我们继续收到寄往我们不再居住的房子的邮件广告,当我打电话要求消费者移动公司停止发送广告时,他们告诉我,如果我们不提供我们的密码,他们就无法停止,因为我们已经好几年没有密码了。所以他们会继续惹恼我们以前住过的房子里的人。每个人都厌倦了垃圾邮件和你不想要或不需要的广告。因此,请远离消费者移动电话,它们会困扰您一生!

Consumer Cellular 回复2026-08-06

We're sorry to hear about your experience. We appreciate your feedback regarding coverage and marketing mail, and we're sorry those issues left you with a negative impression of Consumer Cellular.

A
Anne Wright · 写过 3 条评价 · 体验于 2026-07-31 ·

设置快速、简单

设置快速且简单。很快收到包裹。

Consumer Cellular 回复2026-08-06

Thank you for the wonderful feedback! We're thrilled to hear setup was fast and easy and that your package arrived quickly.

G
Glitter · 写过 1 条评价 · 体验于 2026-07-30 ·

买了 iPhone 17 max pro

买了 iPhone 17 max pro。 交货很快。 我很感激24个月没有利息。

Consumer Cellular 回复2026-08-06

Thank you for the wonderful feedback! We're thrilled to hear your iPhone arrived quickly and that you appreciate the 24-month no-interest financing option.

J
Jim McQuade · 写过 2 条评价 · 体验于 2026-07-31 ·

我很容易订购,而且有点容易……

订购很容易,安装也很容易

Consumer Cellular 回复2026-08-06

Thank you for the wonderful feedback! We're thrilled to hear ordering was easy and that the installation process went smoothly overall.