They usually help me solve my problems…
They usually help me solve my problems but it takes too much to convince them to do so
Your #1 Shopping Agent, based in Hangzhou, China. Purchase billions of products with a few clicks. B2B and B2C support. We connect our customers worldwide to millions of sellers in China!
以上内容由商家自行提供,未经平台核实。CSSBuy(www.cssbuy.com)在 OK.one 的综合评分为 3.8 分(满分 5 分),基于本站收录的 319 条用户评价,属于商业服务分类,口碑一般。评价两极分化:72% 给出 4 星及以上,同时 25% 打了 1 星;商家回复了 56% 的差评;评价主要围绕客户服务、产品。数据最后更新于 2026-10-24。
Reviewers had a great experience with this company. Customers frequently praise the helpful staff, noting that representatives are always polite, attentive, and ready to assist with any questions that arise during the shopping process. People also mention that the delivery service is remarkably fast and reliable, ensuring that packages arrive safely right at their doors without trouble. However, some customers also noted unexpected extra service fees and extremely high shipping costs when trying to send their parcels abroad. A few reviewers experienced frustrating support interactions, mentioning unhelpful replies and unexpected delays that complicated their overall ordering experience significantly over time.
本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。They usually help me solve my problems but it takes too much to convince them to do so
Takes some time to get the items, still waiting but overall good prices
Thanks a lot for the feedback! When ordering items it can be tricky, because we're actually waiting for the seller to ship the items to us. So that is completely out of our control.
Not going to lie kinda depends on who you are talking to via the app/website or to the Staff on Dis. Yes some shipping methods are bad but that's on the current Pandemic and how their local Government is handling the situation.
My experience with css have been decent, their price point for shipping is awesome and budget friendly. They do lack certain things when it comes to services, but overall I am satisfied with their service.
So, I've been using this agent since some time, over 200 shipped packages, overall it's pretty professional & relatively cheap. New redesign broke some elements on site, not critical but now instead of 1 click to track package I need to click on delivery method, then on tracking
Thanks a lot for your feedback! We will try our best to improve our user experience in the next site updates.
Been using cssbuy for Multiple years ive tried other but always came back. Quality photo reviews with proper lighting and measurements is what stands out next to fast response!
Amazing customer service but the orders come in a little slow
Thanks a lot for the feedback! When ordering items it can be tricky, because we're actually waiting for the seller to ship the items to us. So that is completely out of our control.
CSSBUY has been a great easy to use service. They are very easy to communicate with and have great service. They even provided me a coupon and refund when my package was seized.
really handy and useful service no problems so far
Overall experience is good. Had problems with refund but it was able to be resolved in a timely manner. I will be using them again for my next haul.
Thanks a lot! Hopefully you won't have any issues in the future.
Fast and effective customer service, orders are a bit slow sometimes and purchasing agents get a little confused sometimes. Overall pretty good! One of the cheapest taobao agents as well :)
Thanks a lot! We'll try our best to avoid any confusion in the future.
First of all, very good communication, very kind people. Also, i can recommend pictures options, which is great. Mayber is there space for website improvement, also for app. But, in conclusion, very good service
This is one of the best agent buyers due to its app where it was quite easy to go around. There is a support that can help if needed. Agents can help if needed. Missing the star due to some minor fixes needed such as the app bugging sometimes and some fees incurred
Great service, never had problems. Communication is a bit lackluster but they are all very nice and polite.
Very good service, although sometimes they can be confusing if you ask them a question
Superfast with getting my order to the warehouse, the first time using their site is very simple and they just updated their UI to make it more simple. Definitely, a solid agent and I look forward to my last 3 items hitting the warehouse so I can ship them out for the first time.
It's fine, they are cheap and got SAL, the discord is decent and support is mostly acceptable. They rarely make mistakes, but if they make one it will be a big one (wich they mostly compensate). SAL is goated.
shipped out 2 parcels so far, and compared to the agent i used before moving to cssbuy, the shipping was faster and i got more value for my money, they have a fast shipping line to my country compared to other agents that dont have this option and who also charge more to ship using the standard EUB line. both of my parcels arrived in 2 weeks exactly to my pickup point, and were not really expensive at all. however, with all those pros there are some cons, especially the agent taking more time to order my stuff compared to other agents, and the site being a bit buggy which needs some improvement. support team is useful, some quick support is available too on their discord server.
Hello Federica, what had happened to your parcel is really unfortunate! Could you please reach out to us on our server so we could look further into this? Thanks! Zoop
Sligthly less expensive than other agents (and a lot cheaper than others, to be fair), but in my opinion the worst one as well. Taking up days to buy items, mixing up orders, shipping wrong packages to you, customer service being extremely slow and rarely worth your time, UNUSABLE website (sometimes doesn't even load). Yeah, you're probably saving up a couple bucks, but to be fair, this ain't it chief.
Hello Marcello, we really apologise about your negative experience with our service. Could you please reach out to us on our server so we could look further into this? Thanks! Zoop
共 319 条符合条件的评价