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CSSBuy

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319 条评价

3.8319 条评价
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关于 CSSBuy

数据更新
网站
www.cssbuy.com
分类
商业服务
所在地
中国
状态
待认证
近 12 个月
104 条评价
差评回复率
56%（48/86 条）
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18106578805[email protected]www.cssbuy.com

商家自述

Your #1 Shopping Agent, based in Hangzhou, China. Purchase billions of products with a few clicks. B2B and B2C support. We connect our customers worldwide to millions of sellers in China!

以上内容由商家自行提供，未经平台核实。

CSSBuy靠谱吗？

CSSBuy（www.cssbuy.com）在 OK.one 的综合评分为 3.8 分（满分 5 分），基于本站收录的 319 条用户评价，属于商业服务分类，口碑一般。评价两极分化：72% 给出 4 星及以上，同时 25% 打了 1 星；商家回复了 56% 的差评；评价主要围绕客户服务、产品。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers had a great experience with this company. Customers frequently praise the helpful staff, noting that representatives are always polite, attentive, and ready to assist with any questions that arise during the shopping process. People also mention that the delivery service is remarkably fast and reliable, ensuring that packages arrive safely right at their doors without trouble. However, some customers also noted unexpected extra service fees and extremely high shipping costs when trying to send their parcels abroad. A few reviewers experienced frustrating support interactions, mentioning unhelpful replies and unexpected delays that complicated their overall ordering experience significantly over time.

本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。

用户怎么说

L
Londongirlxoxo英国 · 写过 11 条评价 · 体验于 2025-08-01 ·

Terrible experience

I’ve been using Sugargoo for a while but wanted to try something different and gave CSS a chance. What a mistake, the difference is like night and day: 1) customer service are extremely unresponsive. 2) I paid for FedEx shipping but still no tracking number, 7 days after I placed my order 3) I paid for QC photos but received none Paying for FedEx was a rip off because I still haven’t received my package after 7 days which means I could have used a cheaper shipping option. I do not recommend CSSBuy - use at your own risk.

A
Akim Ajala德国 · 写过 2 条评价 · 体验于 2025-07-09 ·

Paid 88€ for a haul through CSS Buy

Paid 88€ for a haul through CSS Buy. Got two pairs of low-quality, undersized Asics and an Eric Emanuel short that was supposed to be XL and came in S. They ignore my messages and offer no compensation. Avoid this scam platform – they don’t care once they get your money. They now claim they “don’t sell anything” – even though they accepted my payment, shipped the items and confirmed everything. Classic scam tactics. I’m going full chargeback.

Leonardo Pereira巴西 · 写过 1 条评价 · 体验于 2025-06-26 ·

I paid ¥4500 for an iPhone via CSSBuy, got a fake replica. Full proof – insurance denied.

I’ve been using CSSBuy for a while and never had issues — until now. This time, I placed my biggest order ever: an iPhone costing over ¥4500. I paid for: Full video inspection (QC) Air column protection Shipping insurance Here’s the video CSSBuy recorded in the warehouse, showing a legit working iPhone: 🎥 Warehouse QC video – real iPhone shown When the parcel arrived, I unboxed it and found a cheap plastic replica. No internals, no screen, just a fake shell: 🎥 Unboxing video – shows fake replica 🎥 Close-up of the fake device I contacted CSSBuy immediately. I was calm, respectful, and provided everything: photos, videos, even timestamps. Their response? ❌ “You didn’t record from the moment before opening the box” ❌ “This could be a scam” They denied the insurance claim — even after I proved that the device I received is not the one shown in their own QC video. I’ve spent a lot of money and trusted CSSBuy. But their insurance only works if you record an unboxing video perfectly from the start — otherwise, you're on your own, even with proof. ⚠️ If you’re planning to buy expensive items using CSSBuy, be warned: their “insurance” may not protect you. I lost ¥4500 and received nothing but disrespect and blame. Don’t let it happen to you.

CSSBuy 回复2025-06-29

I apologise for the experience you had. However, you have clearly not followed our insurance policy, so it isn't a fault of the policy as you claim it is. Here is a snippet from our policy: "An uncut unboxing video that starts recording before you unpack your parcel must be provided to claim a compensation based on damage. You must contact us within 3 days of the delivery date to claim this form of compensation. If not, CSSBuy reserves the right to refuse your insurance claim" The unboxing video you provided starts after the package has been opened, therefore it is impossible to verify whether the items you unpack actually arrived like this. Our packaging CCTV footage as well as our Quality Check footage confirm that we have shipped the real phone, and that we do not have any "replica" phones laying around in our warehouse. In order to fight fraud, we need to be strict with our policy. If you had followed it, we would have refunded your parcel. Regards, Zoop - COO

Diego Benito西班牙 · 写过 1 条评价 · 体验于 2025-06-18 ·

Scammers

Scammers, dont trust them. After paying and getting my package sent out, it stopped getting updates. Contacted them on disord and they made me wait nearly a month with random excuses like "The airline's dismantling and sorting has been affected, because of the AMS ground service moving warehouse, so there is a bit of delay, involving some of the goods are delayed. Please wait patiently for the further updates soon.". After making me wait a month they refunded 1/3 of the package value not including shipping?? Stay away from them. EDIT: These guys had the nerve to reply to me saying my package has probably been already delivered. It has NOT. Stay away from them.

CSSBuy 回复2025-06-29

Hi there, unfortunately it was a massive issue with shipping as the AMS warehouse was moving to a new location, which is something we cannot control. Most parcels have been shipped out and have arrived by now, I hope yours has arrived safely :D If it did, I'd appreciate it if you can follow-up on your review. -zoop

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