David Austin® Roses USA（www.davidaustinroses.com）在 OK.one 的综合评分为 3.8 分（满分 5 分），基于本站收录的 63 条用户评价，属于家居与园艺分类，口碑一般。70% 的评价为 4 星及以上，17% 为 1 星；商家回复了 94% 的差评。数据最后更新于 2026-08-10。
网站很容易浏览。爱你的玫瑰。买了裸根玫瑰和盆栽玫瑰。我花园里的一些玫瑰已经生长了 20 多年！
We're so happy to hear you love our roses and find our site easy to navigate! It's wonderful that our roses have thrived for over 20 years in your garden. Thank you for your kind words.
大卫奥斯汀玫瑰是我唯一会购买的玫瑰。绝对爱他们。优质的客户服务和适当护理的指导。
We're so glad to hear that our roses are your top choice and that you love them! We appreciate your kind words about our customer service and care guidance. Thank you for your wonderful feedback!
优质的服务，包装精美的商品；品质优良
We're glad you enjoyed our service and the quality of our products. Thank you for your feedback!
我只购买大卫·奥斯汀玫瑰，所有玫瑰的最佳资源是 DA Roses USA。 这些植物总是在一年中的正确时间到达我的种植区，状况良好。对产品非常满意！
We're so pleased to hear your plants arrive in excellent condition and at the perfect time for your planting zone. We can't thank you enough for the kind words and many years of loyalty. Wishing you many blooms to come!
交易和交付是无缝的。这些玫瑰包装完好，状态良好，一直运到缅因州。非常令人兴奋的是，你们再次提供了一些较旧的品种，而且你们更早地提供了 2 夸脱的自根玫瑰，这样我就不用等到九月了！ 我想建议您再次推荐艾玛·汉密尔顿夫人、亚伯拉罕·达比、牧羊女、伊丽莎白姐妹和一些较老的红葡萄酒！
We are so glad to hear your roses arrived in great condition and that you appreciate our older varieties and earlier 2-quart own-root offerings. We truly value your suggestions for new varieties! Thanks again for your excellent feedback!
玫瑰花包装得很漂亮，到达时也很健康。它们是一种美丽的高品质植物，将为我的前花园增添可爱的色彩。
We're so happy to hear your roses arrived beautifully packaged and healthy! We hope they bring much joy to your garden. Thank you for your kind words!
我很高兴看到金色庆典玫瑰生长。 我会等待它开花，看看它有多么美妙的香味。
We are so glad you are looking forward to the Golden Celebration rose! We hope its fragrance brings you much joy. Thank you for your kind words.
我收到的玫瑰有 6 英寸高，有黑点。多次打电话、发邮件都没有回复！您的电话系统甚至没有消息区域。这是怎么回事？
We are very sorry to hear about the rose's condition and the difficulty reaching us. We are actively investigating the communication issues you experienced and a member of our team will be reaching out shortly. Of course, if your rose fails to thrive, we will gladly replace or refund as part of our 5 year guarantee. Thank you for the honest feedback.
罗斯准时到达，看起来很健康，已经在地里待了三天了，看起来已经很高兴了！
We're so glad to hear your rose is thriving and looking happy! Thank you for sharing your positive experience with us.
大卫·奥斯汀确实以一种美丽的方式感动了世界。他的遗产在它带来的每一次绽放和微笑中被铭记。老玫瑰的形状和形式是无与伦比的。
We're so glad you appreciate the beautiful legacy and lasting joy our roses bring. It's wonderful to know you value the classic form of our roses. Thanks for your positive feedback!
和他们在一起总是一次美妙的经历。我确实更喜欢裸根而不是自己的根，只是因为价格点和自己的根很小。
We're so glad you consistently have a wonderful experience! We appreciate your feedback regarding bare root versus own root options. We look forward to serving you again!
订购和交付都很棒 - 2 夸脱玫瑰的包装/包装精美 - 每盒三朵。 客户服务非常有帮助。
We're so glad to hear you had a great experience with our ordering, delivery, and packaging! We truly appreciate your kind words about our customer service.
DA 玫瑰总是能够在运输中存活下来，并且在亚利桑那州菲尼克斯热火队中表现得非常好。 早晨的阳光和午后的阴凉真是完美！ 😍
We're delighted to hear your roses thrive in the Phoenix heat! We appreciate your excellent feedback and helpful tips. We look forward to serving you again!
我订购了很多大卫·奥斯汀玫瑰。他们中的大多数都生根发芽，我收到了我的 SILAS。 MARNER 作为 1 加仑的锅。有几片叶子是黄色的或有黑点，所以我把它们去掉了。只是有点令人失望。该工厂比我预期的要小得多。我用改良过的土壤把它种在地里，所以我会等着看他长大后如何。
We appreciate you sharing your experience with your recent rose order. We are sorry to hear that your Silas Marner arrived with some yellowing and black spots, and was smaller than expected. The yellowing of leaves is quite common following transport and should resolve quickly once planted. If your plant fails to thrive, we will gladly replace as part of our 5 year guarantee!
We are so glad you found it easy to explore and order on our website. Thank you for your kind words and we wish you many blooms to come!
We're so glad you appreciated our roses. Thank you for your kind words!
订购了两朵玫瑰，装在 2 夸脱大小的容器中。他们花了 4 个星期才发货。我尝试通过电子邮件发送有关我的订单的信息，但他们花了 2-3 周的时间才回复我的电子邮件。抵达后，两种植物都很小（不到 6 英寸高），叶子比一毛钱还小，藤条又细又粘。根据他们网站上的图片以及其他客户在网上发布的各种帖子，这绝对不是我所期望的！一种植物至少是绿色的。另一种是黄色的，上面覆盖着黑点，大小只有另一种的一半。希望我能发布照片。考虑到我为这两种植物支付了近 100 美元，我感到非常失望。几周前我尝试给他们发电子邮件，但仍然没有回复。这家公司是我希望退款和更换。不幸的是，现在天气太热了，无法在我的地区种植，所以一个简单的订单已经拖延了 2 1/2 个月，但我仍然没有解决办法。 更新：该公司在这里回复说他们会联系我，但你猜怎么着？什么也没有。仍在等待。距离他们在这里回复已经过去三天了。我再给它2天时间。
We appreciate you sharing your experience and feedback. We are truly sorry to learn about the extended shipping time, the delay in our email response, and the condition of the roses upon arrival. We have reached out via Trustpilot to gain more information so we may contact you, and hopefully resolve this matter to your satisfaction. We certainly hope to have the opportunity to earn back your trust. Thank you!
我爱大卫·奥斯汀·罗斯。 植物健康并立即开始生长。玫瑰很美丽，气味也很美妙。 直接从公司订购是最好的方法。 这是我最喜欢的获取玫瑰花的方式！
We're so happy to hear your roses are healthy, beautiful, and fragrant! We appreciate you choosing us for your roses and we certainly hope to serve you again!
我四月份收到了 7 朵裸根玫瑰，它们长得非常棒。我收到了 7 个订单 2 夸脱玫瑰，3 株攀缘植物和 4 株灌木，5 月 31 日。几乎所有的玫瑰的叶子上都有棕色斑点，还有几片黄色叶子上有黑色斑点。我把它们修剪掉并种植它们，它们看起来长得还不错。这才一周，两天前才种下。我真的很喜欢你的玫瑰，并对它们的未来寄予厚望！
We appreciate your feedback and are glad to hear your bare root roses are thriving. We are sorry to hear about the brown and yellow spots on your recent rose order. This often happens due to transport shock but is quickly resolved once planted. We are pleased they seem to be recovering well after planting. We hope they continue to flourish for you and if for any reason, your rose fails to thrive, we will gladly replace as part of our 5 year guarantee. Thanks so much for your review!
总的来说，这是一次非常令人失望的经历。大卫·奥斯汀是一个值得信赖的名字，所以我毫不犹豫地花高价买下了我的查尔斯·达尔文玫瑰。我是5月5号订的，一直到5月底才收到。我发送了一封电子邮件询问延迟情况，但没有收到回复。它终于在 5 月 30 日出现，并且以非常悲伤的形式出现。大部分叶子都有黑斑。因为季节已经很晚了，我试着把病叶摘下来然后种下去。我不确定它能否生存下来。现在所有下部的叶子都变黄并脱落了。我在查尔斯·达尔文河两侧种植的玫瑰（均从 J&P 购买）生长茂盛、美丽，所以这并不是它受到的照顾。我又发了一封电子邮件表达我的失望，但同样没有回复。我已经和这家公司完蛋了
We are truly sorry to hear about the disappointing experience you've had with your recent rose order and the subsequent issues with its health. We understand your frustration regarding the delayed delivery and the condition of the plant upon arrival, especially given your previous positive experiences with other roses. I show that our team has reached out to see how we can best remedy this situation as your satisfaction is our goal. Your feedback is important, and we are committed to improving our processes to ensure we provide the service you expect. Thank you!
共 63 条符合条件的评价